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Orient Palace Hotel

Kestel Village, Kestel 07420 , Turkey
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Best prices for: 1 room 1 guest
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Orient Palace Hotel
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Orient Palace Hotel
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228 reviews from our community

Traveler rating
    58
    57
    39
    23
    51
See reviews for
87
58
5
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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cheshire
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 26, 2014

Shown our room, refused 3 rooms as insects filthy dirty, disgusting linen. Sunbeds, umbrellas, broken, poolside dirty cigarette, litter, plastic cups, from our balcony we watched staff brush and swill this rubbish into the drain track. Buffet restaurant has limited foods left, lots of empty trays, once hot food now cold, salads, cooked vegetables from previous serving, cold pasta with... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 29, 2014

First of all I wanted to mention that everything said in previous reviews about food, staff, pool, service etc. is true! When we arrived at 5.30 am the hotel was in complete darkness. The staff said there was no electricity in whole Alanya (!), which straight away seemed a lie because other premises had lights on. This was first shock.... More 

Was this review helpful? Yes 2

Travelers are raving about these Kestel hotels

Coventry, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 28, 2014

booked this hotel for 10 nights as all inclusive holiday but moved away after 2 days Not draft beer not hot water not electricity and not snacks on the beach despite they promised it in advert not room service

Was this review helpful? Yes 4
Manchester, United Kingdom
1 review
1 of 5 stars Reviewed September 26, 2014

Never felt the need to write a review before but this hotel is a terrible place ,no electric most of the time so no lifts and no hot water,broken chipped crockery,only vodka or gin ,no draft beer no diet coke, no milk, warm food whether its supposed to be hot or cold, tables not cleared of food or plates as... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 22, 2014

I am not one for writing bad reviews, however I feel I should warn anyone else who is planning on going here exactly what lies in store for them. Room- Smelled badly of cat urine, was filthy (to the point of being unsafe), had a wall light hanging out the wall by its exposed live wiring, was festooned with colonies... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 21, 2014

Totally agree with previous reviews, pool filthy, both me and my wife experienced diarrhoea and vomiting. Food lukewarm and the same menu every meal apart from breakfast. No elec or running water all day mid holiday forced us to pack our bags and leave. Staff very dismissive and don't care. Surely the worst hotel in Turkey!

Was this review helpful? Yes 1
Lanark, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 19, 2014

This holiday was the worst experience I have ever had. Basic standards of safety and sanitation did not exist. The place was falling apart and dangerous. The lift shaft was crumbling and the windows had no bars to prevent you from falling. Our room was filthy!! The bathroom was the worst, the shower was so dirty I did not even... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 17, 2014 via mobile

Day 1: (Wednesday) . arrived at hotel at 6am only to be told we had to wait till 12 o'clock to get our booked room. The reception guy did try to help and managed to stick us in a temporary room until we could get into our supposedly booked room. He offered us some breakfast up in the canteen but... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2014

This hotel and furnitures are very old and outdated. The rooms were dirty, bathroom was not clean there was dirt on the wall, toilet was discolored and yellowish. There was a giant old TV with terrible display. The door lock did not work very good we had to open it with force. The pools were very dirty, you could barely... More 

Was this review helpful? Yes 2
Ad Duqqi, Al Jizah, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2014

I spent the most beautiful two weeks in this hotel , the service is good and the hotel is very clean . I hope to visit this hotel again and spend the longest time , thanks for every thing , and special thanks for all the staff <3

Was this review helpful? Yes 1
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