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Creta Royal Hotel

Certificate of Excellence
5.0 of 5
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Skaleta Bay, Skaleta, Crete 74100, Greece
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Creta Royal Hotel
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194 Reviews from our TripAdvisor Community

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Staffordshire, United Kingdom
1 review
5 of 5 stars Reviewed November 2, 2015

The hotel staff were welcoming and nothing was too much trouble. The food was delicious with lots of variety. Our room was large and comfortable though a little TLC and updating, particularly in the bathroom, would not go amiss. The hotel is set in beautiful gardens and the beach is clean. The hotel is a little remote though there is... More 

Helpful?
Thank Y9761QRmaryd
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Member Y9761QRmaryd, Thank you for taking the time to write your feedback on your holiday experience at our Creta Royal Hotel. Our guest’s comments are very important to us as because only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. The town of Rethymno is 12... More 

Nottingham
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 18, 2015

My wife and I spent a very relaxing week at the Creta Royal recently. As others have said, the location of the hotel is fantastic, with direct access to a beach. The weather was pleasant during our stay, so many people were swimming in the sea every day. There isn't much else near the hotel, we had a hire car... More 

Helpful?
Thank Nottingham_tourist
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Nottingham_tourist, Thank you for your 5-star review of Creta Royal Hotel. We take great pride in offering our guests memorable experiences complete with top notch service from our colleagues and it’s a pleasure to know that we achieve our goal. The town of Rethymno is 12 km away. The bus runs every half hour until late at night and... More 

Glasgow, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 11, 2015

This hotel has a great location on the beach however is isolated and you need to get a local bus to get to the nearest town about 6 km away. There are a couple of beach tavernas nearby but choice limited. The room was spacious, clean with lots of storage space. The bathroom was a bit dated but adequate. Our... More 

Helpful?
Thank Iain_Angie
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Guests Iain_Angie , Thank you for taking the time to write your feedback on your holiday experience at our Creta Royal Hotel. The town of Rethymno is 12 km away. The bus runs every half hour until late at night and the bus stop is exactly in front of our hotel. In addition, the nearest small town is at... More 

glasgow
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed October 7, 2015

What an idyllic location for this "Adults Only" hotel - right behind the beach with easy access down a few steps! The hotel grounds are a pleasure to walk round & I enjoyed taking several photos. We were sea-bathing almost every day, but beware of the small biting fish! The staff were all exceptional , being very welcoming all the... More 

Helpful?
Thank edham
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Guest Edham, There is nothing we love more than reading that our guests felt well looked after and thoroughly enjoyed each aspect of their stay at our Creta Royal Hotel. Furthermore, we thank you for your nice comments on service. It is always a great source of motivation for our staff to hear that our guests appreciated their services... More 

Doncaster, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 29, 2015

Relaxing poolsides, attentitive staff, delicious food and wonderful Spa treatments.Shame Jet2 only provided 1 rep visit mid-week & not excursions needed in such an isolated hotel.We booked our own days outat supermarket/car hire on main road.hotel entertainment was poor

Helpful?
1 Thank petenjudy2015
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Tripadvisor Member Petenjudy2015, to begin with, let me just say what a great pleasure it was to have you stay with us at the Creta Royal recently and thank you for taking the time to post your review on Tripadvisor. We are thrilled to read that you enjoyed the good food quality and the friendliness & helpfulness of our... More 

Bradford, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 22, 2015 via mobile

Pros: Staff - All excellent. Katrina & Alex exceptional! Room - Comfortable & Bright Bars - Excellent (staff brilliant) Pool - Salt water, big enough for a swim workout. Cons: Food - A bit of a miss Mash, food hall layout needs attention, salads mostly mixed up. Caters for Germans mainly. Not a 5 star! Very good holiday. All Inclusive... More 

Helpful?
Thank Skinner_Yorkshire
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Member Skinner, Thank you for sharing your experience on Tripadvisor. It sounds like you had overall a lovely stay at the Creta Royal Hotel and we are thrilled to read that you enjoyed the friendliness & helpfulness of our staff. We will pass your nice comments to them. Concerning the food, we would like to inform you that in... More 

Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed September 19, 2015

A lovely hotel with the best staff (especially the Katerinas and Alexes). The cleanest hotel with the best food of all those that we have ever stayed in within Greece and we have visited Greece many times. The location is a little distant from the nearest town but if you want to relax it is ideal.

Helpful?
Thank Alexandra J
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Mrs Alexandra J, Thank you for the time you spent to share your feedback on your stay. It sounds like you had a lovely stay at the Creta Royal Hotel and we are thrilled to read that you enjoyed the good food quality and the beautiful location. We would like to inform you that the city of Rethymno is... More 

Kent
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 15, 2015

Just returned from a weeks stay at the Creta Royale. The hotel is about 12 Kms from the town of Rethymnon. First impressions of the hotel were excellent and the hotel looked very clean. The reception staff were good and we were quickly taken to our rooms. We were on the all inclusive package which we have been on several... More 

Helpful?
1 Thank Providence1
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Providence1, Thank you for choosing Creta Royal Hotel and for taking the time to publish this welcoming review. We are very pleased to read that you were satisfied by the service of our personnel, as we always try to do our best to make sure that our guests have the best experience while staying with us. About the additional... More 

Yorkshire, United Kingdom
1 review
3 of 5 stars Reviewed September 9, 2015

On arriving to the Creta Royal at the reception the receptionist checked us in and handed us some keys saying "you have been upgraded to the 5th floor presidential suite at the Creta Star". Thankfully I had read on Tripadvisor on some other occasions where people had been fobbed off and had a very unpleasant experience at what I can... More 

Helpful?
Thank 27dwyn
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Guest 27dwyn, Thank you very much for choosing our Creta Royal Hotel for your vacations. Concerning your experience with the rooms, we kindly inform you that in our property exist a lot of vegetation and big trees, offering to the guests the serenity that they search for. The room that you received was a sea view room on a... More 

Shrewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 25, 2015

We have just returned from two weeks at this hotel and our experience was not what we had hoped for or paid for. In fact, we were bitterly disappointed. Be warned - this is not an Adult Only hotel as advertised because the management have a policy of accepting children under the age of two years. During our stay a... More 

Helpful?
6 Thank SallyP22
AegeanStarHotels, Guest Relations Manager at Creta Royal Hotel, responded to this review

Dear Member SallyP22, To begin with, let us just say what a great pleasure it was to have you with us at Creta Royal Hotel. Concerning our adults only hotel, we kindly inform you that in every brochure and also in our web site is written that for this season and only, babies up to 2 years of age are... More 

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