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The Valley

Certificate of Excellence
Bissoe Road, Carnon Downs TR3 6LQ, England
The Valley
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100 reviews from our community

Traveler rating
    78
    18
    3
    1
    0
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64
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Valley
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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

We stayed in a 2 bed cottage that was spread over 3 floors and this was plenty big enough for our family (2 adults, 2 kids aged 3 and 1). The accommodation has a quality feel to it and is impressively kitted out to give a home from home experience. All baby equipment is supplied free of charge and was... More 

Was this review helpful? Yes 1
Caerphilly, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 28, 2013

The Valley was first class, from the moment we booked to the minute we left the staff were attentive and helpful. The cottage (we stayed in the Stables) was lovely, clean and well equipped. The bed was comfortable and the living room and kitchen were home from home. Carnon Downs is a great location and I would recommend staying here... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2013

Excellent. Modern, Well-equipped. Helpful staff. Lovely gardens and trail for dog walks. We almost had to cancel and The Valley staff and management did their best to help us resolve the problem. They even offered to put our accommodation back on the market so we'd recoup some of the cost. In the end we were able to go, though not... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

This is one of the most outstanding places that I have ever stayed . I am not sure that 5*'s are enough. I think this is a 5*+ resort. The attention to detail is remarkable. Helpful, beautiful, relaxing and luxurious. Small children are incredibley well catered for. I took my 5 and 6 year old there this weekend and we... More 

Was this review helpful? Yes 1
jublu, Manager at The Valley, responded to this review

Thank you for such a great review. I imagine your children loved the toy library! This is the biggest deal for our little guests. There is a constant procession of little feet to reception in the mornings to exchange the contents of their toy boxes! Make sure they bring you back again soon! More 

Droitwich
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 27, 2013

We decided at the last minute to take a W/E break in Cornwall, but with so much choice where should we start - trip advisor! The Valley looked great on their own web site, but TA reviews really sold the place, plus the fantastically quick replies we got to our Emails from Joss at the Valley - they even gave... More 

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Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 5, 2013

We have just had a wonderful 10 day stay. The whole experience was so relaxing. The cottages are lovely, well equipped and spotless. The location brilliant, peaceful and within easy reach of everywhere you might want to visit. The staff could not be more helpful and they add lots of little touches that make you feel that they care. Toys,... More 

Was this review helpful? Yes 2
Aldershot, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

I sit currently in my cottage 2A at The Valley to write this review, especially as I have my free wireless Internet connection and having read one (just one) slightly bad review, I felt it was right and proper to readdress the balance... This is our 3rd stay at The Valley and I can assure any visitor, this is an... More 

Was this review helpful? Yes 1
Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 30, 2013

Just returned from a 10 day stay at The Valley in Carnon Downs. We had a two bedroom cottage, The Gallery. Never been to Cornwall before and this has spurred us to come again. Truly everything was fantastic. Clean, very modern, comfortable cottages, very friendly helpful staff (Thanks Meg and team) and the facilities, Cafe Azur, pool and playground were... More 

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Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2013

We have just returned from our 4th stay at The Valley, and what a fabulous time we have had! We stayed in the stables at the top of the complex, it's great accomadation quiet and beautifully presented. We ate at Cafe Azur once, food was lovely and Ed the magic man was a massive hit with our 7 year old... More 

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Wales
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 9, 2013

We've just returned from a week staying in a Haven cottage, having paid full whack for it. The accommodation was lovely and looked brand new. The Haven cottage was slightly nicer and brighter than the Beacon (which we'd stayed in previously). But I'd happily stay in either again. The location of the complex is brilliant. It's really quiet but so... More 

Was this review helpful? Yes 3
jublu, Manager at The Valley, responded to this review

Thank you for your nice comments about The Valley. We are very sorry that we were forced to close the indoor pool for the latter days of your stay. As the weather was so beautiful and the temperature of the outdoor pool was only 2 degrees below the temperature of the indoor, we had not envisaged a problem. We were... More 

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