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The Valley

Certificate of Excellence
Bissoe Road, Carnon Downs TR3 6LQ, England
The Valley
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99 reviews from our community

Traveler rating
    77
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    3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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  • English first
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English first
  • All months
    (99)
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    (10)
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    (31)
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Walsall, United Kingdom
Top Contributor
120 reviews 120 reviews
19 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 5 weeks ago

After booking and paying in full late January for a half term break we were really disappointed to see three weeks later the price had dropped by £200. We paid £725 for a weeks self catering two bedroom gallery cottage for two adults, three children including a 12 month old and also our dog. We spoke to the Valley expressing... More 

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David R, Manager at The Valley, responded to this review

Thank you so much for your review following your recent stay with us over February half term. I'm delighted to hear that you all thoroughly enjoyed your family escape to The Valley, especially given your pre-arrival concerns regarding our late availability discounts. We know that finding quality pet friendly holiday accommodation that is comfortable and appropriate when travelling with small... More 

Andover, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 16, 2015

This was a lovely place, and I really enjoyed our stay. The house was clean and modern, with a great kitchen and living area, and the location was excellent for exploring Cornwall : around 10 mins each way to Falmouth or Truro. This was our first real trip to Cornwall, and Falmouth was somewhere the whole family adored. Service was... More 

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UK
Top Contributor
90 reviews 90 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 16, 2015

We booked for a long weekend - two adults and two children. The cottage (Beacon no. 24) was very clean and modern - everything worked and there were plenty of glasses, cups etc. Needed more dishwasher tablets and a couple of the kitchen doors were a bit wonky. Fudge and cider were a nice touch. Staff were lovely and very... More 

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David R, General Manager at The Valley, responded to this review

Thank you for your great review. It's lovely to hear that you enjoyed your long weekend at The Valley. Aside from our ideal location, the peace and quiet at The Valley is the other most popular comment from our guests which happily you experienced too during your stay. Whilst the summer is clearly the busiest time of the year for... More 

Bury St. Edmunds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 12, 2015

By boyfriend booked three nights here for a surprise for my birthday in November 2014, We have a small dog so these lodges were perfect being dog friendly. When we arrived here the check in process was brilliant and once we entered the lodge we were welcomed by a lovely box of fudge and a bottle of cider which was... More 

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Bath, United Kingdom
1 review
5 of 5 stars Reviewed November 14, 2014

We spent 4 nights here as a birthday break in November. The cottages are so well designed and equipt with lovely furniture - the beds are divinely comfy, and excellent kitchen & bathrooms. The facilities were good - we ate at the restaurant where the fish was super, the gym was all we needed, the dogs could walk very close... More 

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Romsey, United Kingdom
Top Contributor
53 reviews 53 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 7, 2014

Stayed the week before the October half term and had a fabulous time. Hubby and I had the place to ourselves from Monday to Friday and two of grown-up children joined us on the Friday evening. The cottage was immaculately clean, very well equipped and the cider and fudge that was left was a nice touch. The beds were very... More 

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David R, General Manager at The Valley, responded to this review

Thank you for taking the time to write such a great review for us. I'm so pleased to hear that you thoroughly enjoyed your Autumn break at The Valley, and hopefully you will find time to visit us again soon. More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 5, 2014

Another wonderful stay at The Valley. Chose a "Haven" style cottage again as we love the open plan layout downstairs and the vaulted ceiling in the master bedroom is so nice. The sheep were in the field behind so our 7 year old son was lulled to sleep by them and the stream behind (we all get a great night's... More 

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Bristol, England
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 2, 2014

Our second visit to this special place. A very friendly and personal approach to customer service in all areas. The accommodation is spacious and well maintained at the luxury end. The Halloween event for children was excellent all afternoon and evening, culminating in the professional spooky storytelling by the camp fire with John Brolly which was most memorable. The resort... More 

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David R, General Manager at The Valley, responded to this review

Great to hear that you all enjoyed your half term holiday at The Valley, especially our Halloween events which we had lots of fun dressing up and taking part in too! It was a real treat to have John Brolly with us again this year, and to have such luck with the weather! Look forward to welcoming you back soon. More 

Romsey, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 28, 2014

We had a great week at The Valley, which having read all the other reviews was - for us - as good as the very best of them. The other reviews were useful as we had one of our number recovering from a leg injury and so we requested accommodation with a minimum of hill walking. We were put in... More 

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David R, General Manager at The Valley, responded to this review

Dear Andrew Thank you so much for the lovely review regarding your recent stay at The Valley. It' s great to hear that you all enjoyed using our squash court and other facilities whilst you were here, and we very much hope to see all again soon. More 

Porthcawl, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

We went for a 1 week break. The reception staff, especially Meg and Vicky, were really helpful and friendly. The split-level bungalows are well appointed, clean and comfortable with reasonable wi-fi facility. Nice, private and quiet environment. The Cafe Azur has a basic menu for snacks and simple meals. When given 24 hours notice, however, Craig and Chef Louis put... More 

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