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Atlantica Caldera Creta Paradise

Gerani Beach, Gerani, Crete 73100, Greece (Formerly Louis Creta Paradise Beach Resort Hotel)
Atlantica Caldera Creta Paradise
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486 reviews from our community

Traveler rating
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    86
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hastings, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I arrived 12th May-26th May. Trip from airport fine although if you are on the wrong side of 70 years the walk with luggage from arrivals was quite a treck to the waiting coach. The Atlantica is a bit of an odd mixture with its sister hotel almost on the same site with both spread over a... More 

Was this review helpful? Yes 1
Carmarthen, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we have just returned from a two week, all inclusive, stay at this hotel. I must congratulate the staff in making our stay truly memorable, from our fantastic suite with private pool (room3511), to the excellent food. The staff were very friendly, efficient, and helpful. The hotel was extremely well maintained and clean. The only downside was in the dining... More 

Was this review helpful? Yes 2
Brighton
Contributor
20 reviews 20 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We have just returned from here, I must say the standard double room if you have an older child is not appropriate the bed for a child is very close to double bed (no privacy) so we asked to be upgraded to a Family Suite. When my husband asked we were told sorry full up! Then he spoke in a... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed in hotel with my mum and sister for a week in the beginning of May. Weather was very nice, not too hot which makes it enjoyable to walk around and see places but hot enough to get a sun tan. Rooms have everything you need, you can see that place been renovated and kept in a good... More 

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just ret from weeks all inclusive stay at hotel. Was excellent, home feeling tot chilled. Pictures don't do this hotel justice. Good food with lots of variety, something for everyone. Lovely room with comfortable beds. Lively in bar but no noise disturbance at all. Staff very friendly and helpful nothing too much trouble. Good cross section of guests from young... More 

Was this review helpful? Yes 5
Hereford, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

By far the best all inclusive holiday I've been on. This type of holiday is not normally our thing, but from the moment we arrived, we have been delighted with everything about the hotel. The staff are all, without exception, genuinely friendly, helpful and attentive, which is not my previous experience with all includuves. From the moment we arrived, we... More 

Was this review helpful? Yes 11
AtlanticaC_Paradise, General Manager at Atlantica Caldera Creta Paradise, responded to this review

Kalispera From Chania! Thank you for letting us know how much you enjoyed your stay at Atlantica Caldera Creta Paradise. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. We look forward to seeing you on your next visit to Greece.... More 

Greater Manchester, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

just returned from this hotel after a 1 week stay,ABSOULUTLY brill from the staff to food.I must say I have been with Thomson for quite some years now and I never come across a rep like hazel she is brill very helpful and very friendly thanks hazel you made are holiday brill.And also to all the staff they are very... More 

Was this review helpful? Yes 6
AtlanticaC_Paradise, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

Dear Guest, Thank you very much for this wonderful review on your stay last week. We appreciate all your kind words and we will be more than glad to have the chance to welcome you again next year! Best regards, Sofia Damavoliti Guest Relation Manager More 

Dagenham, ESSEX
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hi I can only echo the views of other reviewers on this site, the hotel is very good. However the food lets them down. I'm not a fussy eater and will eat most things. The problem I have with this hotel is that the food at best is barely warm. I made a complaint to the manager about this the... More 

Was this review helpful? Yes 1
AtlanticaC_Paradise, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

Dear Guest, Firstly we would like to thank you for your comment on Trip Advisor & for choosing Atlantica Caldera Creta Paradise for your holidays. Regarding your comment on our food safety, we would like to clarify that Atlantica Caldera Creta Paradise has adopted the Hazard Analysis and Critical Control Point (HACCP) procedures to ensure food safety. Our hotel has... More 

West Midlands, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a great week in this hotel. From start to finish everything was wonderful. The staff are attentive and friendly. The food for an all inclusive was really good and the whole hotel was kept very clean by all the house keeping staff. We will definitely be back.

Was this review helpful? Yes 4
AtlanticaC_Paradise, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

Kalispera from Crete! Thank you very much for talking time for such a positive review on Trip Advisor. We definitely wish to welcome you back to our resort the soonest! Enjoy the rest of the summer! Kindest regards from the Atlantica Caldera Creta Paradise Team, Sofia Damavoliti Guest Relation Manager More 

Warrington, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my husband stayed here 5th - 12th may, I was a bit concerned after reading a couple of negative reviews as I am a very fussy eater. Well I wish I could rip those reviews up because the food was lovely , everyday there was something different ,and the deserts were to die for lol .When the coach... More 

Was this review helpful? Yes 7
AtlanticaC_Paradise, General Manager at Atlantica Caldera Creta Paradise, responded to this review

Dear Susan, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to learn how much you enjoyed your holiday at our hotel. Your kind comments are greatly appreciated, customer care is our highest priority and it is always gratifying to receive such praise. I am glad you enjoyed so... More 

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