We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Atlantica Caldera Creta Paradise

#3 of 10 Hotels in Gerani
Certificate of Excellence
Gerani Beach, Gerani, Crete 73100, Greece (Formerly Louis Creta Paradise Beach Resort Hotel)
Atlantica Caldera Creta Paradise
Write a Review

466 reviews from our community

Traveler rating
    171
    164
    83
    27
    21
See reviews for
208
173
2
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (466)
  • Mar-May only
    (55)
  • Jun-Aug only
    (248)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (23)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my family visited Atlantica last summer, and we were not disappointed. We loved everything about the hotel; the food, service, rooms, bars etc. There is only one thing we wanted that we did not have at our stay, and that was a swim-up room. When we booked our visit there were no swim-up rooms available, and if we... More 

Was this review helpful? Yes 3
AtlanticaC_Paradise, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

Good afternoon from Chania, Thank you very much for choosing Atlantica Caldera Creta Paradise for your holidays in June 2014 and for your kind words! We would be honored to welcome you back in the near future when you will have the chance to enjoy one of our swim-up rooms which are wonderful. With sunny regards from Crete, Yours sincerely,... More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is more a 3.5 star hotel, was prob 4/5 star once upon a time, and it was the last week of the season so a lot of the activities were closed as was 90% of the local area, but Platanias was a 25 minute walk and Chania a 45 min bus journey. All in all we had a... More 

Was this review helpful? Yes 2
Surrey, United Kingdom
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 21, 2014

me and my partner stayed at the atlantica caldera paradise from 17th October for a week of chilling and relaxing apart from one day of showers but still warm. the hotel and staff from management to cleaning and maintenance were all very pleasant and polite. the food and drinks were out of this world so much to choose from and... More 

Was this review helpful? Yes 12
Greve, Denmark
Top Contributor
150 reviews 150 reviews
34 hotel reviews
1,809 helpful votes 1,809 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed in the Posidon part in the main bulding, room 1238, on second floor overlooking the roof of the buffe restarunt and a view to one of the pool and the sea in the distance. We had a large room with a small pool (or a bath top) shared with the nabour room. On the other side our daugther and... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 26, 2014

Holiday was a waste of time, money and effort, a total disappointment. We booked the holiday due to reviews and the amenities advertised for a week in October half term. Virtually all amenities were not available. Archery bows broken. No table tennis net. Dart board for one hour a day. These were near the pool bar so not accessible when... More 

Was this review helpful? Yes 10
israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 20, 2014

Had a very good experience with caldera paradise hotel , from the reception through the service received in the pool, restaurants and all around , even the beach was a great fun stay where we have done water sports and enjoyed the great beach and cocktails - dont miss out take the full board all inclusive!

Was this review helpful? Yes 6
AtlanticaC_Paradise, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

Good afternoon from Chania! We sincerely thank you for your kind review and for taking the time to share your sincerely opinion with other travelers. All the nice words have already been shared with Atlantica Caldera Creta Paradise team and are much appreciated since they give us the power to continue offering our best. It would be an honor to... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 19, 2014

I stayed in Atlantica Caldera Creta Padarise between August and September 2014 for 10 nights with my mum. I have to say that the service was outstanding from all aspects. There was a great variety of food on offer, and entertainment. The actual hotel is in a quiet location which suited me perfectly but it's close enough to either to... More 

Was this review helpful? Yes 7
AtlanticaC_Paradise, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

“Kalispera” from Chania in Crete! It is always wonderful to receive such good feedback from our guests and make us feel proud when we reach our goal which is to satisfy our lovely guests! We wish to have the chance to welcome you again in the near future, Kindest regards, Sofia Damavoliti Guest Relation Manager More 

Sheffield, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2014

This hotel was a huge disappointment. The restaurant is little more than a canteen with chaotic poor service and poor quality food and nasty drinks dispensers the whole restaurant area felt grubby. The rooms feel more like basic apartment rooms than the 4 star platinum rooms promised in the Thomson brochure, with poor quality fixtures and fitting and towels with... More 

Was this review helpful? Yes 5
Manager_ACCP, Guest Relations Manager at Atlantica Caldera Creta Paradise, responded to this review

Dear guest, first of all we would like to thank you for choosing our hotel for your vacation, as well as for taking the time to write your review. We feel extremely distressed and troubled that you were not satisfied with your visit here and we feel the need to clarify some points of your review. We feel sorry that... More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 30, 2014

We have just returned from what I can only describe as the worst holiday experience I have had. We purchased a holiday from Thompson Holidays ( a reputable and honest holiday retailer??). It is the first time we have gone All Incusive but never again. It is October and near the end of the season but we did not expect... More 

Was this review helpful? Yes 4
Manager_ACCP, Manager at Atlantica Caldera Creta Paradise, responded to this review

Dear Guest, Thank you for your feedback. We are sorry we have not met your expectations during your stay at Atlantica Caldera Creta Paradise. However, please let us mention that weather was extremely bad last 15 days of October and of course,affected all of animation daytime activities and guests' vacation experience in general. Please rest assured that we'll investigate issue... More 

Bromley, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 29, 2014

Just got back from a week here and it was so bad lots of people staying over a week changed their flights to go home early. It's the first time I've had a bad holiday with First Choice and am quite cross that they didn't warn us that most of the amenities would be closed. If I'd known I'd have... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

280 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (262)
Viewed
Room/suite (37)
Viewed
Pool/beach area (64)
Viewed
Dining (30)
Viewed
Hotel & grounds (51)
Viewed
Family/play areas (3)
Viewed
Bathroom (5)
Viewed
View from room (12)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (7)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question