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Atlantica Caldera Creta Paradise

#3 of 10 Hotels in Gerani
Certificate of Excellence
Gerani Beach, Gerani, Crete 73100, Greece (Formerly Louis Creta Paradise Beach Resort Hotel)
Atlantica Caldera Creta Paradise
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465 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is more a 3.5 star hotel, was prob 4/5 star once upon a time, and it was the last week of the season so a lot of the activities were closed as was 90% of the local area, but Platanias was a 25 minute walk and Chania a 45 min bus journey. All in all we had a... More 

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Surrey, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 21, 2014

me and my partner stayed at the atlantica caldera paradise from 17th October for a week of chilling and relaxing apart from one day of showers but still warm. the hotel and staff from management to cleaning and maintenance were all very pleasant and polite. the food and drinks were out of this world so much to choose from and... More 

Was this review helpful? Yes 9
Greve, Denmark
Top Contributor
148 reviews 148 reviews
34 hotel reviews
1,803 helpful votes 1,803 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed in the Posidon part in the main bulding, room 1238, on second floor overlooking the roof of the buffe restarunt and a view to one of the pool and the sea in the distance. We had a large room with a small pool (or a bath top) shared with the nabour room. On the other side our daugther and... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 26, 2014

Holiday was a waste of time, money and effort, a total disappointment. We booked the holiday due to reviews and the amenities advertised for a week in October half term. Virtually all amenities were not available. Archery bows broken. No table tennis net. Dart board for one hour a day. These were near the pool bar so not accessible when... More 

Was this review helpful? Yes 9
israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2014

Had a very good experience with caldera paradise hotel , from the reception through the service received in the pool, restaurants and all around , even the beach was a great fun stay where we have done water sports and enjoyed the great beach and cocktails - dont miss out take the full board all inclusive!

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

I stayed in Atlantica Caldera Creta Padarise between August and September 2014 for 10 nights with my mum. I have to say that the service was outstanding from all aspects. There was a great variety of food on offer, and entertainment. The actual hotel is in a quiet location which suited me perfectly but it's close enough to either to... More 

Was this review helpful? Yes 5
Sheffield, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 5, 2014

This hotel was a huge disappointment. The restaurant is little more than a canteen with chaotic poor service and poor quality food and nasty drinks dispensers the whole restaurant area felt grubby. The rooms feel more like basic apartment rooms than the 4 star platinum rooms promised in the Thomson brochure, with poor quality fixtures and fitting and towels with... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 30, 2014

We have just returned from what I can only describe as the worst holiday experience I have had. We purchased a holiday from Thompson Holidays ( a reputable and honest holiday retailer??). It is the first time we have gone All Incusive but never again. It is October and near the end of the season but we did not expect... More 

Was this review helpful? Yes 4
Manager_ACCP, Manager at Atlantica Caldera Creta Paradise, responded to this review

Dear Guest, Thank you for your feedback. We are sorry we have not met your expectations during your stay at Atlantica Caldera Creta Paradise. However, please let us mention that weather was extremely bad last 15 days of October and of course,affected all of animation daytime activities and guests' vacation experience in general. Please rest assured that we'll investigate issue... More 

Bromley, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 29, 2014

Just got back from a week here and it was so bad lots of people staying over a week changed their flights to go home early. It's the first time I've had a bad holiday with First Choice and am quite cross that they didn't warn us that most of the amenities would be closed. If I'd known I'd have... More 

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 29, 2014

Very poor! This hotel was extremely disappointing. The childrens club consisted of a lady drinking coffee while the children painted for 2hrs, childrens evening disco was for 30 minutes with music played randomly! Only 1 restaurant available to use with very basic food selection, we seemed to have the same food everyday just in a different sauce and was very... More 

Was this review helpful? Yes 3
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