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Hotel Arenas del Mar

Certificate of Excellence
Av. Europa, 2, 38612 El Medano, Tenerife, Spain
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1,203 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chorley, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having read some of the poorer reviews on here I had some trepidation about the hotel but these were quickly dismissed on arrival. The reception staff were very friendly and knowledgeable and really couldn't help us enough when we booked excursions etc from the hotel. The hotel was very clean when we arrived and the reception area smelt strongly of... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from arenas del mar a fantastic week food excellent and plenty of drinks round the pool and in the bar weather very warm great for wind surfing and kitesurfing staff are very friendly and helpful entertainment is good Richard works hard and is very funny would recommend this hotel for a relaxing time

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a week all inclusive stay at the Arenas Del Mar Hotel. This is an adult only hotel and in that respect it was excellent, very peaceful around the pool. The pool is heated and is lovely to go into, never too busy, it is salt water but that means you can just lie back and float around... More 

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Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It is great to read that you enjoyed your holidays with us. If you want, you can follow us in Facebook, Google Plus or Pinterest at Kn Hoteles. Kind regards, More 

london
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had read previous reviews, naturally, and was actually a bit disappointed. Paid extra for a sea view (via Thomas Cook) but then found that although it could be seen, only if standing on the balcony! Balcony encased in concrete so not really the best environment whilst drinking a G +T prior to dinner. Food of usual All Inclusive standard, plentiful... More 

Was this review helpful? Yes 1
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. We agree with you on the fact that small details are important. Thanks for your review, which is very helpful. We hope you come back to Tenerife and visit us again. Kind regards, More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just stayed for one week holiday in this hotel. On leaving the hotel yesterday i observed a dress code incident. A couple had arrived and the gentleman did not have long trousers to wear in the evening to gain entrance to the dining room. Quite a large debate went on and the hotel stood by its rules in not allowing... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my partner have just returned on the 4th july. We found the holiday overall good however our biggest let down was the fact that the swimming pool was salted and heated which made swimming unenjoyable as well as the fact that you didn't get that much cooling off after sunbathing. We also found that it was too windy... More 

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Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. I´m sorry that you did not enjoy the salted water and we apologize for the wind but, as you may know, El Médano is well known because of the Windsurf World Championship. Sometimes, it´s true, it is an inconvenience. We´ll consider your suggestions and talk to the maids, as well. We hope you go... More 

Newcastle, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for Christmas 2013 and had a lovely time. The hotel was nice and we enjoyed our first Christmas in the sun. The food was nice and the staff were friendly. The pool was cold but nice & the pool bar kept us happy. There was a fun parrot show on one of the nights. The piano man... More 

Was this review helpful? Yes
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. You have to come back to the sun for Christmas again! It´s great reading that you enjoyed your stay. We hope to see you soon again at Arenas del Mar. Kind regards, More 

Gloucs
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very friendly reception staff on arrival-nothing too much trouble. Very clean hotel. Food good, sometimes could be a bit hotter, but plenty of choice' All the staff are very friendly - good holiday El Medano lovely & quiet, found some secluded beaches away from crowds-lots of walking. Don't recommend the coach trip to the volcano ( unless you want to... More 

Was this review helpful? Yes 1
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It is nice for us reading that you enjoyed your holidays with us in El Médano. We wish you keep on visiting Tenerife and staying with us. Kind regards, More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned this morning form a 10 day stay at Arenas Del Mar overall a good holiday but with a few tweaks it could be a lot better ok here goes . Beds are really hard for me I go away to relax and although I did get used to it I would have preferred a softer bed , food... More 

Was this review helpful? Yes 1
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It´s nice to read that overall you enjoyed your stay with us and we thank your tweaks in order to improve our services. We hope to see you soon at any of our Kn Hoteles. Kind regards, Margaret More 

Tamworth, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Ignore some of the picky reviews, it is quiet and Tenerife is windy, this hotel is a real gem. Already booked to go again. Enterainment is standard,but good fun. Swimming pool heated so no shocks as you get in !!! Seaview is better

Was this review helpful? Yes 2
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