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Hotel Arenas del Mar

Certificate of Excellence
Av. Europa, 2, 38612 El Medano, Tenerife, Spain
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1 room 1 guest
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1,289 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (501)
Date | Rating
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  • Italian first
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  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (1289)
  • Mar-May only
    (295)
  • Jun-Aug only
    (369)
  • Sep-Nov only
    (344)
  • Dec-Feb only
    (281)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We has a very nice time, very nice staff , very helpfull . They solve or try to solve your every problem. Big and nice and clean room. As someone already said , more stuff at evening bar would be nice for avoid the queens. And the best of all was the entertainment with Richard;) he do there a really... More 

Was this review helpful? Yes
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Great that you liked and enjoyed so much your stay with! It´s lovely to read that you would like to come back. We are already waiting for you! If meanwhile, you want to follow us, you can do it en Facebook, Pinterest or Google Plus at Kn Hoteles. Kind regards, More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came to Arenas Del Mar for a week on our honeymoon. From the outside the hotel doesn't look great but that changes when you walk into the lovely airy lobby. Check in was quick and efficient. Maria on reception was excellent and very helpful during our stay. We had a sea view junior suite on the 5th floor and... More 

Was this review helpful? Yes 1
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Thanks to your suggestions we keep improving so we take them into account for sure! The only thing that is going to be difficult to modify is the wind! :) If you want you can follow us in Facebook, Pinterest or Google Plus at Kn Hoteles. Kind regards, More 

Trafford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A conclusion at the bottom that will sum up everything in no detail. As we approached the hotel on our bus there all we saw was a big concrete box with the hotel name in a massive sign on the roof. When we got in we saw a beautiful lobby with large sofas and a fish pond inside. When we... More 

Was this review helpful? Yes 2
Basingstoke, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed a lovely week here at Arenas Del Mar, my only complaint was that they don’t employee enough bar staff. To be fair there was more Juan, but they needed at least two or three more barmen most evenings. I suspect that other departments are understaffed too but the only way we were inconvenienced was by joining a long queue... More 

Was this review helpful? Yes 1
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Great! It´s lovely to read that you would like to visit us again as far as you have enjoyed so much you recent stay. Thanks for your suggestions, which make us improving our services. We hope to see you very soon! Kind regards, More 

Preston, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed all-inclusive at the Arenas del Mar for 10 days in August. We booked the hotel looking for a quiet relaxing holiday and were drawn to this hotel as it was adults only. Having read previous reviews we were expecting a few problems but we are happy to say we had a great holiday even with... More 

Was this review helpful? Yes 2
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It is lovely to read such a complete and nice comment. It´s a great satisfaction to provide our guests great holidays! If you want, you can follow us in Facebook, Pinterest or Google Plus at Kn Hoteles. Kind regards, More 

york
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We went there for a romantic break, it was peaceful which was great but there were some things which didnt make it there perfect place. Whilst there for a week, the spa was only open 2 days, every other day it was closed for maintenance. We had tickets for the spa which we had to give away as it wasn't... More 

Was this review helpful? Yes
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. I´m sorry that you did not like our hotel as much as we´d have liked! Thanks for your suggestions, which will be taken into account. The SPA´s mantainance was done in July and this is the reason why you could only use it 2 days. We hope you keep coming to Tenerife and visit... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a really small hotel in a really quiet and out of the way spot. We visited in August when Tenerife is manically busy and yet arenas del mar is an oasis of calm. I would agree with most of the reviews I have read here, the size of the hotel means that there is a lovely atmosphere' everyone... More 

Was this review helpful? Yes
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. I agree with you that El Médano is a small town and if you want more activity you have to move to Las Américas. Thanks for your suggestions (some of them have already taken into account) because they help us improving our services and quality. We hope to see you back in Arenas del... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this last minute, and hadn't been to Tenerife before The rooms (we had a junior suite with a sea view) are quite a nice size with a separate sitting area to the bedroom. The problem we had was with the air conditioning that was set so the room stayed the same temperature no matter how low you had... More 

Was this review helpful? Yes
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. Nice to read that, all in all, you enjoyed your stay (even if it´s so windy!). We hope to see you soon back at our hotel. Kind regards, More 

Leeds
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Ignore negative reviews, probably written by people who have had a bad experience on the way/ way home. I could not fault the hotel, and the facilities and of course Richard the entertainments guy. Listen to people who mention the wind, it was relentless but of course El Medano is not called windsurfers paradise for nothing. The food was excellent... More 

Was this review helpful? Yes
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It´s nice to read that you enjoyed your stay at our hotel even if you are used to bigger complex. And you are right: it´s windy (not always but most of the time!). We hope to see you soon at Arenas. Kind regards, More 

Leighton Buzzard, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a week and couldn't be happier with the hotel. It was clean, the food was great and the staff was amazing. They really make you feel welcome. Even help with my Spanish at the bar. Richard the entertainer( cheeky boy ) is brilliant and if you don't laugh with him there's something wrong with you. He makes... More 

Was this review helpful? Yes 3
Margaret C, Community Manager at Hotel Arenas del Mar, responded to this review

Dear Customer, Thanks for your comment. It´s fab reading that you couldn´t be happier! :) Providing good holidays is our business and personal satisfaction so it´s really great to read that you enjoyed your stay so much!! Richard will be happy to read it as well. If you want, you can follow us in Facebook, Pinterest or Google Plus at... More 

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The Hotel (32)
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