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All 4 San Carlos hotels

El Tucano Resort & Thermal Spa

3.5 of 5 Resort   |   Aguas Zarcas, San Carlos, Costa Rica (Formerly Occidental El Tucano & Spa)
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El Tucano Resort & Thermal Spa
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Ranked #2 of 4 hotels in San Carlos
Certificate of Excellence 2013
A recent review
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127 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

The spa is great - the thermal spa is clean and hot! The pool is good too. The staff were great and we enjoyed our stay. The rooms are horrible and dated. They have flat screen tv and fan only, tho this wasn't a problem in February. Quite location. Our room Had a shower that is a step into bath... More

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Salmon Arm, Canada
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2014

This hotel was the highlight of my trip to Costa Rica 24 years ago. It is still relatively isolated, beautifully landscaped, the thermal pools are clean (the hot one is beautifully hot but there are two others to choose from), and the staff is very accommodating. Yes, the rooms show the age of the hotel, but they are clean and... More

Was this review helpful? Yes 1
Palm Coast, Florida
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 18, 2013

After a 2 ½ hr. trip by bus and taxi we arrived at this hotel. The entrance is beautifully landscaped with palms, flowers and various water features. The people working at the front desk were very friendly and accommodating; however upon being shown to our room, we were immediately very disappointed. I would equate it with a 2 star hotel... More

Was this review helpful? Yes 2
Penticton, Canada
Top Contributor
64 reviews 64 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 3, 2013

During a group tour my wife and I spent three enjoyable days in this small hotel complex and thoroughly enjoyed ourselves. The location is very secluded and beautiful. A heated stream runs through the property which is rather unique. The rooms are small, but well decorated, comfortable and very clean. The one central restaurant serves a reasonable variety of food... More

Was this review helpful? Yes 3
New York City, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2013

I came here for a work trip. The location is beautiful, the staff very friendly and everything is very clean. But if I'd came here for vacation, I'd have experienced everything the resort has to offer after a day or 2 and would have been extremely bored after that. The food is meh. My package included only buffet food so... More

Was this review helpful? Yes 3
Denver, Colorado, United States
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 26, 2013

My wife and I stayed here for three nights with a OAT tour group. If you ever want to take a tour with a small group,go with OAT ! ack to the thermal bathes...terrific. The birds and grounds are beautiful.The buffet was okay, but very hard to get HOT food at a buffet.Friday night and Saturday we had to eat... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 21, 2013

This is the nicest hotel in the area .... Air conditioned rooms and all the hot water you want. The food was hit and miss .... some days good but other days disappointing. (Breakfast comes with the room but we only had breakfast the first morning .... there was something wrong with the orange juice and both of us got... More

Was this review helpful? Yes 3
azle tx
Top Contributor
58 reviews 58 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 26, 2012

Got into San Jose the last day of November and drove to this hotel..we should have gotten the GPS option with the rental car as there are no road signs. But pleasant people along the way guided us there. After a 3 hour drive through the rain, fog and dark on twisty roads with no shoulders we finally arrived at... More

Was this review helpful? Yes 2
Incline Village, Nevada
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed December 18, 2012

Perhaps I should call this review "you can never go back" ! We were there 20 years ago and it was a beautiful boutique hotel. There was a beautiful dining room where a marimba played in the evenings, there was a little zoo on the property and a lovely warm spring. When we ordered crepes for dessert they wheeled a... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2012

The room and bathroom was nice and spacious, The spa, hot-spring pool, the staff was Great, Frank made our trip a complete success, don't rent a vehicle to travel, there are very few if any road numbers, the driving is treacherous, ALTO (stop) signs don't mean anything! even in front of the police! Hot Springs, Monkeys, Crocodiles, Toucans, Volcanoes, an... More

Was this review helpful? Yes 1
Wilberth G, Manager at El Tucano Resort & Thermal Spa, responded to this review

Dear David, We are very happy that you enjoyed your experience at Hotel Tucano. Thanks for your time to write us and your message to Frank. On behalf of Hotel Tucano truly hope you give us the opportunity to serve you again in the future. Regards, Wilberth Gamboa General Manager More

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Additional Information about El Tucano Resort & Thermal Spa

Also Known As:
El Tucano Resort And Thermal Spa
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Resort & Thermal Hotel
Occidental El Tucano Hotel
Occidental El Tucano Resort
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
Address: Aguas Zarcas, San Carlos, Costa Rica (Formerly Occidental El Tucano & Spa)
Location: Costa Rica > Province of San Jose > San Carlos
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Tucano Resort & Thermal Spa 3.5*
Official Description (provided by the hotel):
El Tucano Hotel’s main guest is Mother Nature. The hotel has 87 rooms, including two luxury suites, though the real luxury is the chance to take a bath in its thermal waters. Featuring a 500 people capacity restaurant and conference halls for 200 people, both areas are surrounded by the primary forest housing a countless variety of flora and fauna. El Tucano Hotel has one of the most complete spas in Latin America where all the visitors renew their body and soul thanks to the communion received by the gifts of nature. In its extension of almost 7 acres of land and 9000 m2 of construction are produced 80 liters of water per second flowing from the 7 springs of thermal waters. The hotel has three hot springs pools recently remodeled and a hot water river with wonderful waterfalls and natural pools (surrounded the whole property), guests can swim in and let the river take all its problems while they get renew with its powerful energy. There is also a tennis field, several trails through the forest and mini golf area, though the best activity to practice at El Tucano is relaxation while contemplating the great masterpiece that surrounds it. ... more   less 
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