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All 3 San Carlos hotels

El Tucano Resort & Thermal Spa

3.5 of 5 Resort   |   Aguas Zarcas, San Carlos, Costa Rica (Formerly Occidental El Tucano & Spa)
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El Tucano Resort & Thermal Spa
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Ranked #2 of 3 hotels in San Carlos
A recent review
4 of 5 stars Reviewed June 8, 2014
handymandy08 Houston
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135 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 8, 2014

We spent 5 days at El Tucano. While it is remote, we found this resort to be special. The atmosphere is exotic, in the rainforest with wildlife, beautiful streams and lovely mineral spring pools. The resort staff were beyond awesome. We felt like we made friends for life. I was impressed with their attention to cleanliness of the pool/spas. They... More

Was this review helpful? Yes 1
Orlando, Florida
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2014

Convenient location while visiting family in Quesada. I absolutely loved the thermal river. We were lucky enough to have it all to ourselves. Wildlife was all around us (including iguanas, montezumas and blue morphos) creating a truly majestic Costa Rican experience. The rooms were spacious and clean. We spotted a scorpion just outside of ours already dead. But no matter... More

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 13, 2014

We've stayed at this hotel before, when it was under different management. The location is great with the hot springs and river. There was a mix up with our rooms however, that was quite frustrating, especially since I had personally booked the hotels rooms over the phone and by fax with management months in advance. The hotel was full the... More

Was this review helpful? Yes 1
San Ramon, Costa Rica
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 6, 2014

I was last May 2nd and 3rd, and from the service to the infrastructure, there is to much to do to take this hotel to what use to be... I was part of a family group (5 Junior Suites total) there was a problem with the AC in 3 of them, so noisy that have to turn it of, in... More

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Senior Contributor
36 reviews 36 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2014

The spa is great - the thermal spa is clean and hot! The pool is good too. The staff were great and we enjoyed our stay. The rooms are horrible and dated. They have flat screen tv and fan only, tho this wasn't a problem in February. Quite location. Our room Had a shower that is a step into bath... More

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Salmon Arm, Canada
17 reviews 17 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 10, 2014

This hotel was the highlight of my trip to Costa Rica 24 years ago. It is still relatively isolated, beautifully landscaped, the thermal pools are clean (the hot one is beautifully hot but there are two others to choose from), and the staff is very accommodating. Yes, the rooms show the age of the hotel, but they are clean and... More

Was this review helpful? Yes 1
Palm Coast, Florida
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 18, 2013

After a 2 ½ hr. trip by bus and taxi we arrived at this hotel. The entrance is beautifully landscaped with palms, flowers and various water features. The people working at the front desk were very friendly and accommodating; however upon being shown to our room, we were immediately very disappointed. I would equate it with a 2 star hotel... More

Was this review helpful? Yes 2
Penticton, Canada
Top Contributor
71 reviews 71 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 3, 2013

During a group tour my wife and I spent three enjoyable days in this small hotel complex and thoroughly enjoyed ourselves. The location is very secluded and beautiful. A heated stream runs through the property which is rather unique. The rooms are small, but well decorated, comfortable and very clean. The one central restaurant serves a reasonable variety of food... More

Was this review helpful? Yes 3
New York City, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2013

I came here for a work trip. The location is beautiful, the staff very friendly and everything is very clean. But if I'd came here for vacation, I'd have experienced everything the resort has to offer after a day or 2 and would have been extremely bored after that. The food is meh. My package included only buffet food so... More

Was this review helpful? Yes 3
Denver, Colorado, United States
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 26, 2013

My wife and I stayed here for three nights with a OAT tour group. If you ever want to take a tour with a small group,go with OAT ! ack to the thermal bathes...terrific. The birds and grounds are beautiful.The buffet was okay, but very hard to get HOT food at a buffet.Friday night and Saturday we had to eat... More

Was this review helpful? Yes 2
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Additional Information about El Tucano Resort & Thermal Spa

Address: Aguas Zarcas, San Carlos, Costa Rica (Formerly Occidental El Tucano & Spa)
Location: Costa Rica > Province of San Jose > San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Tucano Resort & Thermal Spa 3.5*
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Also Known As:
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
El Tucano Resort & Thermal Spa Costa Rica/San Carlos

116 photos of this hotel

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All traveler photos (101)
Room/suite (6)
Dining (7)
Hotel & grounds (15)
Pool/beach area (12)
Bathroom (2)
Family/play areas (1)
View from room (4)
Other (54)

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Hotel & grounds (10)
Room/suite (1)
Pool/beach area (1)
Other (4)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
El Tucano Hotel’s main guest is Mother Nature. The hotel has 87 rooms, including two luxury suites, though the real luxury is the chance to take a bath in its thermal waters. Featuring a 500 people capacity restaurant and conference halls for 200 people, both areas are surrounded by the primary forest housing a countless variety of flora and fauna. El Tucano Hotel has one of the most complete spas in Latin America where all the visitors renew their body and soul thanks to the communion received by the gifts of nature. In its extension of almost 7 acres of land and 9000 m2 of construction are produced 80 liters of water per second flowing from the 7 springs of thermal waters. The hotel has three hot springs pools recently remodeled and a hot water river with wonderful waterfalls and natural pools (surrounded the whole property), guests can swim in and let the river take all its problems while they get renew with its powerful energy. There is also a tennis field, several trails through the forest and mini golf area, though the best activity to practice at El Tucano is relaxation while contemplating the great masterpiece that surrounds it. ... more   less 
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10 days ago

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