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El Tucano Resort & Thermal Spa

Aguas Zarcas, San Carlos, Costa Rica (Formerly Occidental El Tucano & Spa)
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Best prices for: 1 room 1 guest
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El Tucano Resort & Thermal Spa
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El Tucano Resort & Thermal Spa
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187 reviews from our community

Traveler rating
    41
    70
    42
    19
    15
See reviews for
38
68
6
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Ana, Costa Rica
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We celebrated our 40th anniversary at El Tucano so we wanted to spend our 50th there on April 24. I called about three weeks in advance about reservations and was told that they would be in the slow season y reservations weren't necessary. That was a huge mistake. When we arrived there was some type of a seminar going on... More 

Was this review helpful? Yes 3
Anderson, South Carolina
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 7, 2015

Stayed here for 3 nights with our Overseas Adventure Travel tour group. A wonderful spot for "birding." Unfortunately, the lovely birds got rather noisy around 4:30 in the morning. The room was large with 2 comfy queen beds. This area is cool in the morning and the evening, but AC would have been a nice addition during the day (there... More 

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
378 reviews 378 reviews
36 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed March 24, 2015

Overall I would recommend and return. Some of the restaurant staff were amazing and some completely ignored us. I would have liked to have had a wilderness path to walk through. Pools were lovely and the steam room really hot! Enjoy...

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Costa Rica
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 21, 2015

I will start by saying this is the worst place I've stayed in my entire life. I would've preferred staying at NYC subway toilet than staying in this anti-hygienic place. Room smelled like if wouldn't been used like in years, service is the worst of the worst. Restaurant folks are very rude, besides of the high prices you will pay... More 

Was this review helpful? Yes 4

Travelers are raving about these San Carlos hotels

Ottawa, Ontario
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 2, 2015

Okay, I normally try to give a little grace to places I stay. I understand that travelling is about the experience of letting go of our first world expectations and jumping into something new. However, I feel that there just isn't a lot of effort or enthusiasm left at this resort. A shadow of what it probably once was. Food... More 

Was this review helpful? Yes 2
New York City, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 12, 2015

This hotel, was OK. You get what you pay for as it wasn't very expensive. The website is dated and pictures are misleading. We were on our honeymoon and had just come from a big all inclusive on the beach so this was a bit of a let down - we didn't have any AC in the room, which wasn't... More 

Was this review helpful? Yes 3
Fort Worth, Texas
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 11, 2015

The thermal pools are nice. Surroundings very beautiful. Basic rooms very dated. Two towels, one hand towel in triple room.Meager bedding. Limited internet. A new owner could do wonders. Dining the worst, especially breakfast with yellow lard- like oleo, no butter and this is dairy country. Buffet food barely warm. Same steamed veg and salads every night.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

GREAT service... nice and comfortable rooms. Amazing pools, breathtaking river across the restaurant. The prices are reasonable for this beautiful hotel. The staff from the restaurant is the best. I am planning to go back with my family. Love it.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 5, 2015

The location is amazing, it DOES need updating... but it was clean! The staff at the restaurant was very friendly but professional. The dinner was excellent, the breakfast buffet could improve! But for the price is a great location. The terrace at the restaurant overlooking the river is just breathtaking!

Was this review helpful? Yes
Aurora, Illinois
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 26, 2014

Giving this hotel a 1 rating is generous. This place is old and really needs updating and a good cleaning! I felt like I was staying at a water park since I had to wear their paper bracelet the entire time. Really bad! And the food was absolutely the worst I've ever had. I think I've eaten better at a... More 

Was this review helpful? Yes 4
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