Le Cap Est Lagoon Resort & Spa (Le Francois, Martinique) - Resort Reviews

fvberswordt

Bochum

2 reviews

Reviews in 2 cities

2 helpful votes

“Great hotel, excellent staff”

Reviewed May 27, 2012 NEW

Cap Est is a fine hotel situated on the atlantic coast of Martinique. Don't be fooled, do to a reef far out in the ocean, they have very quiet beaches, great for children (contrary to what we expected from an Atlantic-spot). We (two adults, one 6 yo daughter) stayed fpr one week in may, which is off season. We have... More

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Managment-Hilton

Sharm El Sheikh, Egypt

1 review

“GREAT”

Reviewed May 7, 2012

My wife and I stayed to this hotel few week ago.From accomodation to Food and service evrything was fantastic. The food from the gastronomic restaurant and from the beach restaurant was certainly the best food I never had.Good ambiance and friendly service during all our stay.We will definitely coming back very soon.

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First at all please let us thank you for having taken the time to give us your feedback following your stay with us. We will pass on your comments to the team. They will also be a great source of motivation for us. We hope to have the pleasure of welcoming you back very soon, Many thanks once again. Kindest... More

Barry G

San Francisco

1 review

“Stunning”

Reviewed April 24, 2012

My wife and I stayed at Cap Est in October 2010 (yes I know that was some time ago!) and will never forget this place. While it was out of season and we came as a package from American Airlines, we were treated as the 'only' guests that the Resort had. Staff were without fault, some spoke English (why do... More

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First at all please let us thank you for having taken the time to give us your feedback following your stay with us. We will pass on your comments to the team and we are sure that they will be delighted to read them! They will also be a great source of motivation for a team that takes pleasure in... More

Chrisquitolindo

Fort-de-France, Martinique

Contributor

18 reviews

Reviews in 11 cities

16 helpful votes

“Beach restaurant doesn't fit in, except for the price”

Reviewed February 18, 2012

3

people found this review helpful

I invited a group of sales managers for dinner at the beach restaurant of the resort (which is not the main restaurant). Avoid this place! Food is very average, service is appalling and prices are a rip-off (130€ pp for a cocktail, a salad, a steak, one scoop of ice-cream and some average wine). I had decided not to review... More

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First of all please let me thank you for having taken the time to give us your feedback following the group dinner you had at our beach restaurant. In order to be able to reply fully and try and understand why the service and food were visibly not up to your expectations, could I ask you to be as kind... More

Beige-bear

Prague, Czech Republic

Reviewer

3 reviews

Reviews in 2 cities

3 helpful votes

“Very nice resort”

Reviewed January 29, 2012

2

people found this review helpful

I can recommend this resort. It is the best accommodation on the whole island. I liked very much dinners at the restaurant Le Belem with professional service. On the other hand I recommend the book 15 minute French. To understand something is very helpful (e.g. at breakfast: Do you have a pancake? No. Hmm… Do you have a crêpe. Yes.).... More

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First of all let me take this opportunity to thank you for having given us your feedback following your recent stay with us. We are delighted that the quality of the hotel and the service that we provide met up to your expectations. We are currently working on a training program to enhance the level of English that is spoken... More

Tomamoc

1 review

1 helpful vote

“3rd Time! 1st, last and never again!”

Reviewed January 9, 2012

1

person found this review helpful

Upon arrival we had to take our luggage to the reception area as there was no one around to take care of it! Finding someone who can speak English is like winning the lottery! When I mentioned this to the GM his reply was that his clients are usually French (speaks for itself)! When I asked the reception about site... More

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Dear Sir, First of all may I thank you for having taken the time to publish your comments on Trip Advisor following your recent stay with us. It is a shame that the discussion that we had together at the end of your stay is not completely reflected in the comments that you have made. Effectively I told you that... More

Sofuia

Rome

Contributor

11 reviews

Reviews in 11 cities

12 helpful votes

“Very nice resort, if overpriced”

Reviewed January 1, 2012

1

person found this review helpful

Our experience at the Cap Est was a very positive one - the setting is beautiful as the resort lies within a charming laguna, with crystal clear waters and immersed in vegetation. The main area of the resort is simple, with basic tropical style furnishings (lots of wood, flowers, bamboo etc with an oriental touch such as incense burning). The... More

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CzechTourist

Prague, the Czech Republic

Senior Contributor

27 reviews

Reviews in 24 cities

18 helpful votes

“beautiful place and welcoming staff”

Reviewed June 13, 2011

1

person found this review helpful

Despite not everything is great about this place, I love it, because it is so beautiful! We spent a week in this resort in the beginning of February with our little twin boys. We were welcomed very warmly and were explained everything. We booked a deluxe suite which was simply great. We liked it very much. It was so comfortable... More

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BeachedExplorers

Senior Contributor

31 reviews

Reviews in 16 cities

32 helpful votes

“Cap Est... Not For Us”

Reviewed May 6, 2011

10

people found this review helpful

Cap Est We stayed for seven nights in April 2011 in a deluxe lagoon room with private pool. Summary: Overall, Cap Est is a lovely location, and our room (deluxe lagoon view with plunge pool) was very nice. Unfortunately, at times, this felt less of a holiday in paradise and more of a trip to Fawlty Towers! The hotel -... More

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First of all may we thank you for having taken the time to give your comments on TripAdvisor following your recent stay with us. We have analysed the remarks that you have made and will use them to try and improve both the quality of our property and the services that we provide. We very much hope that we will... More

Martin196677

Le Lavandou, France

1 review

3 helpful votes

“A long way below French Relais & Chateaux standards”

Reviewed April 24, 2011

3

people found this review helpful

This is not a "Resort" - its facilities are far too limited. It is in the wrong place: you need a car or a taxi to go out anywhere, since you can't walk along the sea in either direction (because of private land), and the roads outside the gate pass through housing estates. Also the Atlantic side of Martinique is... More

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