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All 4 Le Francois hotels

Le Cap Est Lagoon Resort & Spa

5.0 of 5 Resort   |   La Prairie, Le Francois 97240, Martinique
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78%
Ranked #2 of 4 hotels in Le Francois
A recent review
5 of 5 stars Reviewed April 6, 2014
Sakse_Joanna London, United Kingdom
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214 people have reviewed this hotel

Traveler rating
    97
    69
    30
    16
    2
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45
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
London, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 6, 2014

We stayed there in March 2013 and really enjoyed it. Our suite was on the first floor overlooking the beach and we loved having breakfast on the balcony with cute birds around. The room spacious and well laid out. Good air-conditioning. The staff was very helpful with organising car hire and with general advice. We had very nice cocktails in... More

Was this review helpful? Yes 2
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for having taken the time to give us your feedback on Trip Advisor. All team would like to thank you for your warm return. We hope to have the pleasure of welcoming you back very soon at the Cap Est Lagoon Resort & Spa. Kind regards. V. Deguitre More

holmfirth
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 13, 2014

Our second year island hopping in the Caribbean and Martinique was a shock - "France on Sea" we thought, but with banana groves and sugar cane fields. A very commercialised busy island that is thus less "Caribbean" as a result. Le Cap Est is a perfectly good hotel. Our room (210) was lovely and enjoyed good views of the sea... More

Was this review helpful? Yes 5
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for your comment further your stay at the Cap Est Lagoon Resort & Spa. We are very disapointed by your return. Our Chef work on a French basis with a wonderful creole flavours. We do not have return about his culinary delight. Also, further to your details about others islands, we do not agree. It is not... More

Jackson, Mississippi
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2014

The hotel had very much french service. The tennis court was odd shaped. Wonderful wine and dinner. The fresh squeezed orange juice is the best! I loved the menu. Beach was OK but not spectacular. More for food and dining.

Was this review helpful? Yes 2
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for having taken the time to give us your feedback following your stay. All team would like to thank you for your warm return. We hope to have the pleasure of welcoming you back very soon at the Cap Est Lagoon Resort & Spa. Kind regards. V. Deguitre More

ny
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 23, 2014

Great staff, rooms , service, beach is very nice but this is the windward side of the island so expect wind. Unfortunately the food is not 5 star and borders on inedible. Room service menu is poor. The steak is suitable for shoe resoling. The lobster is good but if you are not an onion person tell them to forget... More

Was this review helpful? Yes 1
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for your comment further your stay at the Cap Est Lagoon Resort & Spa. We have noted your great return concerning our staff, Suites and others parts of the resort. We have sent your message to our Chef. We have to understand because we do not have any return about the quality in our lagoon restaurant and... More

Linton, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

This is a wonderful Hôtel, view is magnificent, staff, most of them, are also wonderful, helpful and really nice. Food is good, 2 restaurants. Breakfast gratuit is also good. Rooms are cleaned and nice. It is a 5 star Hôtel. The view from our room was magnificent , Atlantic Ocean. There is a beach, small but nice. The only problem,... More

Was this review helpful? Yes 2
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you for your comment further to your stay at the Cap Est Lagoon Resort & Spa. We are located in the est of the island facing the coral reef near le François town. This coast is very quiet and relaxing that why we have located our resort in this part of the island. According to your tastes, we propose... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2014

Absolutely lovely; the hotel is slightly remote but that only adds to the charm. The staff is excellent (well there was a bit of an accident one evening at the restaurant but everyone came up to bat to make amends in style! Thank you!). Truly a wonderful place if you are looking for a leisure holiday (with pool, beach, and... More

Was this review helpful? Yes 3
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you so much for having taken the time to give us your feedback following your stay. We have noted your return concerning A/C and shower area drain. We will work on it!. We hope to have the pleasure of welcoming you back at the Cap Est Lagoon Resort & Spa. Kind regards, Valerie Deguitre More

Portland, Oregon
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

This hotel was very accommodating to all of our needs. Came to Martinique for my uncles funeral. Decided at the last minute to have my 80 year old dad stay at this hotel (my husband and I were booked in the hotel) instead of having my dad stay with family. This was a great choice. The hotel did all they... More

Was this review helpful? Yes 3
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you for having taken the time to give us your feedback following your recent stay with us. We are very pleased to announce you the arrival of our new Food & Beverage Manager. We will work on your comments. We very much hope to welcome you back and showing you some of the new features. Kinds regards, Valerie Deguitre More

Top Contributor
85 reviews 85 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

The hotel/resort is situated in a local away from the hustle of towns and traffic- the roads lead through a banana plantation. The lobby is very nice- open and dark at night. Walking from your room to the restaurant is a not well lit- most of the light actually point into the walkway, blinding you with great frequency. The rooms... More

Was this review helpful? Yes 5
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

First at all please let us thank you for having taken the time to give us your feedback following your stay with us. We very much hope to have the pleasure of welcoming you back you. Many thanks once again. Kindest regards, Valerie Deguitre More

Zurich, Switzerland
Top Contributor
72 reviews 72 reviews
68 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 14, 2013

We stayed here for a week in January 2013. Overall, this is a very nice hotel, and I would definitely recommend it for a stay in Martinique. Great location in a beautiful garden, and a good starting point to explore the island as well (as it is located roughly in the middle, so that the drive to neither the northern... More

Was this review helpful? Yes 12
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you for having taken the time to give us your feedback following your recent stay with us. We will pass on your comments to the restaurant's team. We are actually working on a new card with more creole flavour. We very much hope to have the pleasure of welcoming you back and showing you some of the new features... More

Lafayeffe, La
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 25, 2012

We have stayed at a number of properties in Martinique while visiting the island. On our last trip we had the pleasure of staying at our two favorites! Upon arrival at Cap-Est we were greeted warmly and shown to an beautiful up-graded suite. It was way beyond what I had envisioned. Everyone on the staff strives to make you feel... More

Was this review helpful? Yes 5
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Additional Information about Le Cap Est Lagoon Resort & Spa

Address: La Prairie, Le Francois 97240, Martinique
Location: Caribbean > Martinique > Arrondissement of Le Marin > Le Francois
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Le Cap Est Lagoon Resort & Spa 5*
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Also Known As:
Le Cap Est Lagoon Hotel Le Francois
Le Cap Est Lagoon Resort And Spa
Le Cap Est Lagoon Resort & Spa Martinique/Le Francois

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A garden of Eden: luxury, relation, well-being! On Martinique's eastern coast, between Le Francois and Le Vauclin, 16 miles from the international airport. 50 Suites for day-to-day and dream living, over 18 villas. 2 restaurants (lagoon and a la carte), lounge-bar, meeting room, large swimming pool, white sand beach, Spa in exclusive partnership with Guerlain, Kite surfing, day trip motor boating, windsurfing, little catamarans, tennis court, etc. ... more   less 
Number of rooms
50

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