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Le Cap Est Lagoon Resort & Spa

5.0 of 5 La Prairie, Le Francois 97240, Martinique
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Le Cap Est Lagoon Resort & Spa
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Le Cap Est Lagoon Resort & Spa
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223 reviews from our community

Traveler rating
    99
    74
    30
    18
    2
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49
121
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (49)
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Paris, France
Top Contributor
140 reviews 140 reviews
30 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed September 3, 2014

Remote. Aging. Spotty service. Poor value. In fairness its not all their fault. The economics of Martinique make tourism virtually impossible to achieve at a competitive price vis a vis neighboring islands: expensive island economy (imported materials / food / very high local taxes); staffing is very expensive and thus maintenance is too; the poor local service culture (front desk... More

Was this review helpful? Yes 2
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 4, 2014

For the 2nd year in a row, we spent one week in the beautiful Cap Est. I really love the warm colors and the site itself. This time we took the Suite Executive and were at ease. Great service, we loved the breakfast. Nice pool and the Campeche is a good place when hungry after a swim. Try as well... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 6, 2014

We stayed there in March 2013 and really enjoyed it. Our suite was on the first floor overlooking the beach and we loved having breakfast on the balcony with cute birds around. The room spacious and well laid out. Good air-conditioning. The staff was very helpful with organising car hire and with general advice. We had very nice cocktails in... More

Was this review helpful? Yes 2
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for having taken the time to give us your feedback on Trip Advisor. All team would like to thank you for your warm return. We hope to have the pleasure of welcoming you back very soon at the Cap Est Lagoon Resort & Spa. Kind regards. V. Deguitre More

holmfirth
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 13, 2014

Our second year island hopping in the Caribbean and Martinique was a shock - "France on Sea" we thought, but with banana groves and sugar cane fields. A very commercialised busy island that is thus less "Caribbean" as a result. Le Cap Est is a perfectly good hotel. Our room (210) was lovely and enjoyed good views of the sea... More

Was this review helpful? Yes 7
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for your comment further your stay at the Cap Est Lagoon Resort & Spa. We are very disapointed by your return. Our Chef work on a French basis with a wonderful creole flavours. We do not have return about his culinary delight. Also, further to your details about others islands, we do not agree. It is not... More

Jackson, Mississippi
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 1, 2014

The hotel had very much french service. The tennis court was odd shaped. Wonderful wine and dinner. The fresh squeezed orange juice is the best! I loved the menu. Beach was OK but not spectacular. More for food and dining.

Was this review helpful? Yes 2
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for having taken the time to give us your feedback following your stay. All team would like to thank you for your warm return. We hope to have the pleasure of welcoming you back very soon at the Cap Est Lagoon Resort & Spa. Kind regards. V. Deguitre More

ny
Top Contributor
54 reviews 54 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 23, 2014

Great staff, rooms , service, beach is very nice but this is the windward side of the island so expect wind. Unfortunately the food is not 5 star and borders on inedible. Room service menu is poor. The steak is suitable for shoe resoling. The lobster is good but if you are not an onion person tell them to forget... More

Was this review helpful? Yes 2
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

We thank you for your comment further your stay at the Cap Est Lagoon Resort & Spa. We have noted your great return concerning our staff, Suites and others parts of the resort. We have sent your message to our Chef. We have to understand because we do not have any return about the quality in our lagoon restaurant and... More

Linton, Indiana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2014

This is a wonderful Hôtel, view is magnificent, staff, most of them, are also wonderful, helpful and really nice. Food is good, 2 restaurants. Breakfast gratuit is also good. Rooms are cleaned and nice. It is a 5 star Hôtel. The view from our room was magnificent , Atlantic Ocean. There is a beach, small but nice. The only problem,... More

Was this review helpful? Yes 3
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you for your comment further to your stay at the Cap Est Lagoon Resort & Spa. We are located in the est of the island facing the coral reef near le François town. This coast is very quiet and relaxing that why we have located our resort in this part of the island. According to your tastes, we propose... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2014

Absolutely lovely; the hotel is slightly remote but that only adds to the charm. The staff is excellent (well there was a bit of an accident one evening at the restaurant but everyone came up to bat to make amends in style! Thank you!). Truly a wonderful place if you are looking for a leisure holiday (with pool, beach, and... More

Was this review helpful? Yes 3
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you so much for having taken the time to give us your feedback following your stay. We have noted your return concerning A/C and shower area drain. We will work on it!. We hope to have the pleasure of welcoming you back at the Cap Est Lagoon Resort & Spa. Kind regards, Valerie Deguitre More

Portland, Oregon
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

This hotel was very accommodating to all of our needs. Came to Martinique for my uncles funeral. Decided at the last minute to have my 80 year old dad stay at this hotel (my husband and I were booked in the hotel) instead of having my dad stay with family. This was a great choice. The hotel did all they... More

Was this review helpful? Yes 3
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

Thank you for having taken the time to give us your feedback following your recent stay with us. We are very pleased to announce you the arrival of our new Food & Beverage Manager. We will work on your comments. We very much hope to welcome you back and showing you some of the new features. Kinds regards, Valerie Deguitre More

Top Contributor
94 reviews 94 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 20, 2013 via mobile

The hotel/resort is situated in a local away from the hustle of towns and traffic- the roads lead through a banana plantation. The lobby is very nice- open and dark at night. Walking from your room to the restaurant is a not well lit- most of the light actually point into the walkway, blinding you with great frequency. The rooms... More

Was this review helpful? Yes 6
Valerie_Deguitre, Responsable commercial at Le Cap Est Lagoon Resort & Spa, responded to this review

First at all please let us thank you for having taken the time to give us your feedback following your stay with us. We very much hope to have the pleasure of welcoming you back you. Many thanks once again. Kindest regards, Valerie Deguitre More

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Additional Information about Le Cap Est Lagoon Resort & Spa

Address: La Prairie, Le Francois 97240, Martinique
Location: Caribbean > Martinique > Arrondissement of Le Marin > Le Francois
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Le Cap Est Lagoon Resort & Spa 5*
Number of rooms: 50
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Also Known As:
Le Cap Est Lagoon Hotel Le Francois
Le Cap Est Lagoon Resort And Spa
Le Cap Est Lagoon Resort & Spa Martinique/Le Francois

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