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The Palms Hotel

3.5 of 5 Moragalla, Beruwala 0034, Sri Lanka
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The Palms Hotel
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The Palms Hotel
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443 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Palms Hotel
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Manchester, United Kingdom
Top Contributor
73 reviews 73 reviews
24 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed March 11, 2012

This hotel is a nice clean modern property. Well kept grounds and pool and great staff. The beach in front is very nice for a walk and fishing in the evening. Beach boys i found to be very nice friendly people. I think its up to you if they become your friend or your enemy. The entertainment at the hotel... More 

Was this review helpful? Yes 2
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 17, 2012

Stayed at the hotel for two nights last September during a tour of Sri Lanka. The setting is perfect and the hotel is generally of a good standard. As always the Sri Lankans could not do enough for you. Food first class with a lot of choice. I would think if you transferred this hotel to Europe, it would be... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
17 reviews 17 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 15, 2012

The Palms is a pleasant hotel & the staff are very friendly. Had to put a do not disturb on the door to stop the cleaning staff coming in every hour! The pool is right next to the beach so you can swim in the sea or the pool. There are canals coming into the sea & the water can... More 

Was this review helpful? Yes 4
Edmonton, CANADA
Top Contributor
77 reviews 77 reviews
69 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed February 12, 2012

Unfortunately when you say that a hotel stay is 90% good, it’s the other 10% that sticks in your memory. The Palm Hotel delivers up a very good beachside experience: large swimming pools, good buffet meals, and well-tended grounds and rooms. But the hotel’s peculiar penchant for VERY loud lounge bands will ensure that you cannot have a peaceful sleep... More 

Was this review helpful? Yes 2
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 6, 2012 via mobile

The lobby and pool area at this hotel were very nice but I don't think the rooms were done to the same standard. The rooms were a good size with a small couch and table and nice balcony. However, the bathroom could do with a bit more work! The reception staff could do with a lesson in customer service too... More 

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Senior Contributor
33 reviews 33 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 1, 2012

We spend two wonderful weeks at the Palms. To our surprise, the hotel looks even nicer in real than on the pictures you see. The room service/cleaning was extremely well done. The dinner buffé was OK. But we can highly recommend their fish restaurant - Fisherman's wharf at lunch time. Their grilled prawns were just great. When tried it for... More 

Was this review helpful? Yes 3
Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 28, 2012

Very sorry to inform that the hotel "The Palms - Beruwala" is one of the worst I have ever stayed. Even the hotel manager was very RUDE while responding to our request to stop Dj music in open corridor, probably with 2-400 watts speakers, or to reduce the volume so that we could sleep at 10:30 pm. In fact he... More 

Was this review helpful? Yes 2
Apple Valley, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 26, 2012

The Palms has been a dream resort for me and my family, Their staff has been polite, hospitable, and always willing to help. The Food has been the highlight of our experience here. The Executive Chef and his staff has provided a exceptional culinary experience. The different types of food from different parts of the world was a delight to... More 

Was this review helpful? Yes 5
Copenhagen, Denmark
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2012

Perfect place to relax and enjoy wonderful beach and view...

Review collected in partnership with Apollo

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 12, 2012

My family and I couldn't get out of The Palms fast enough. We were expecting two tranquil days of enjoying the sea. Instead, we found a dirty beach littered with garbage and open sewers running into the water. There was Christmas music playing all day long in the hotel's public areas and then live music in the lobby until around... More 

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Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Location: Sri Lanka > Western Province > Beruwala
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Palms Hotel 3.5*
Number of rooms: 106
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala

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Dining (25)
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Business center/function rooms (1)
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Hotel & grounds (5)
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