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All 8 Beruwala hotels

The Palms Hotel

3.5 of 5 Hotel   |   Moragalla, Beruwala 0034, Sri Lanka
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Ranked #8 of 8 Hotels in Beruwala
A recent review
5 of 5 stars reviewed 5 days ago
NigelandColleen Oxford, United Kingdom
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398 reviews from our community

Traveler rating
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    56
    20
    21
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96
168
21
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have just read some negaive comments about the Palms . I had to pinch myself as could these people be genuine? Certainly I understand what was said, but it is not important. What is rare is the personal attention we got from the staff. Genuine warm hearted service. I have been all around the world and have stayed in... More

Was this review helpful? Yes 1
Beaverton, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So beautiful, the large pool overlooking the beach, which is safe and clean for taking walks on. An inner garden sports palms and small creatures (we saw thalagoya monitors enjoying the warmth of the afternoon sun). The staff is very professional. The breakfast variety of foods was amazing, mostly traditional Sri Lankan but other choices. It is a relatively large... More

Was this review helpful? Yes 1
Colombo District, Sri Lanka
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel with good food. The rooms were clean and service was friendly. Room service was a bit late but it' accepted as there was a lot of guests. The reception staff was very friendly and helpful. The hotel should not allow guests to get in to the pool without proper swimming attire.

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Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Heater was half filled with water that means it has not cleaned by anyone. Safe was locked and we couldn't use it. The TV set didnt work. We called room service. We were waiting for someone and had to go for dinner. No one didnt phone us and ask about that matter. The plus point is their meals were good.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

On arrival we were made very welcome,and upgraded to a superior room. The room was very clean and spacious with everything in it. The view from the balcony was fabulous,the management and all of the staff, treated us like royalty,and always had smile's on their faces.A big thank you to the restaurant for opening early on the day of our... More

Was this review helpful? Yes 2
Colombo, Sri Lanka
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All in all a very good hotel, Service a little slow ( Had to ask more than once for anything ), But the staff was very obliging. Food was very good during lunch and B'fast but Dinner lacked variety and taste.

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed in Srilanka for 7 nights... i stayed in Cinnamon Citadel , Cinnamon Wild... n then in this hotel......... this was the worst of all my experience... this hotel is not at all worth calling a 4* hotel... we enter the room the the sanitary fittings in the toilet are not maintained . the sanitary fixtures are rusted... there... More

Was this review helpful? Yes 1
Colombo
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

Went with family here in August 2014. Poor service. Food lacks spread compared to what hotels that charge similar rates offer. Had to enjoy sausages and tuna fish for dinner!!! I could have had that at road side boutique in Colombo for much cheaper price. Cutlery and crockery is old. Glasses looked outright worn out. TV is CRT (Box not... More

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Kuwait City, Kuwait
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel is set in a very large garden and once you are thorough to the main reception you can see the pool with a back drop to the ocean/beach. There are water ppols everywhere and lots of beautiful flora to admire. Overall it is very pleasant environment and the rooms are adequate for a couple. The shower (rainfall) is... More

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Essex
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2014

We stayed for 3 weeks in the palms in june. It was our tenth trip to sri lanka but our first visit to the palms. We were not disappointed. As we arrived we were given a nice cool drink and a flannel, which was very nice after a long flight.The check in was very quick and then we were shown... More

Was this review helpful? Yes 6
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Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Location: Sri Lanka > Western Province > Beruwala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Palms Hotel 3.5*
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala

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