We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Golden Sand Hotel

Sfakaki, Crete 74100, Greece
Hotel amenities
Golden Sand Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Write a Review

144 reviews from our community

Traveler rating
    22
    28
    24
    25
    45
See reviews for
62
52
2
Business
0
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (13)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (5)
All months
Tring, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 28, 2014

We booked at the last minute but expected a decent enough 5* hotel according to the description. Stayed half board but unfortunately the food was so terrible, we chose to eat out. The room allocated to us was dismal, basic and lacking in anything luxurious. No tea/coffee making, no toiletries and totally depressing. We asked to change rooms and were... More 

Was this review helpful? Yes 4
Dorchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 16, 2014 via mobile

Have just returned from a wonderful week in Crete. However not at this hotel! We arrived at the Golden Sands Hotel, having been told it would only be a half hour transfer, 2 hours later to be told we had missed dinner and they had left food in our room for us. How thoughtful we thought, only to find it... More 

Was this review helpful? Yes 4
Haifa, Israel
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 14, 2014

A good 1 hour drive from the airport and not really close to anything. We visited the hotel around June for a week, and the hotel felt relatively empty. We got a room with a view to the pool which was nice, the room was clean, with a closet, safe and mini-fridge. The Food Was Medium, As was the free... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 8, 2014

Went for a week . We paid for a 4 star we got 1 star. There are no reps and you have to find out from guests .We booked superior room it was very basic. If you wanted to change room it would cost anything from 125 euros up to 200 euros. The ladies at receptionists are so rude, don't... More 

Was this review helpful? Yes 4
Bury, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2014

Booked for two weeks with Thomas Cook who promised 5 star quality, which we certainly paid for. On arrival you see that the hotel is 20 metres from a motorway on a horrible street surrounded by unfinished buildings. When we got into the 'superior double room' the standard of a travel lodge room is significantly better, the shower didn't work,... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 20, 2014

Went for 10 days would of preferred 1 day 1st day the food was either raw or over cooked and definitely always came with more grease than actual food The food never got any better thought out the holiday - ending up in spending over 700 euros each for 5 days of breakfast lunch and dinner The pools were dirty... More 

Was this review helpful? Yes 10
Swanage, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 20, 2014

There are two ways to look at this hotel: if you go expecting a five star establishment and judge on those criteria then you will be disappointed. However, if you take the price of the hotel and base your expectations around that, then you will get a much fairer result. Our requirements were for an all-inclusive package with hotel, pool... More 

Was this review helpful? Yes 1
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 17, 2014

Awful. This is definetly not a 5 star hotel as advertised. It is more 1 star. Even the receptionist admitted that it was not a 5 star. The food is apalling.Always cold. Undercooked meats, swimming in fat. It is so apparent that what is not eaten for breakfast is chopped up and put out for lunch and dinner. And so... More 

Was this review helpful? Yes 8
Hampshire, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 11, 2014

Bad hotel and terrible food. Pools dirty, got ear and eye infections. Luckily our children didn't. Water turned of so couldn't wash, air conditioning turned off during the night so our 6mth old baby got Ill. Manager was arrested in the reception area for not paying bills so we presume that's why water etc, we're turned off. Room was filthy.... More 

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 9, 2014

Quite honestly the worst hotel I have ever stayed in. 5 stars???? It would just about get 3 stars. I have stayed at 5 star hotels in Crete before and there is no comparison. Food is awful and the restaurant has no atmosphere, also found hair in my food twice. When we arrived we noticed that the sign on the... More 

Was this review helpful? Yes 7
Questions? Get answers from hotel staff and past guests. Ask a question

491 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (109)
Viewed
Pool/beach area (40)
Viewed
View from room (5)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (2)
Viewed
Dining (11)
Viewed
Family/play areas (3)
Viewed
0:48
Videos (5)
Viewed
Other (17)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (382)
Viewed
Amenities (19)
Viewed
Beach (33)
Viewed
Pool (30)
Viewed
Restaurants and Bars (43)
Viewed
Seaview Family Room (44)
Viewed
Second Pool (17)
Viewed
Sharing Pools (Room Access) (23)
Viewed
Superior Seaview Room (52)
Viewed
Superior Sharing Pool Room (47)
Viewed
The Hotel (74)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question