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All 2 Wattala hotels

Pegasus Reef Hotel

3.5 of 5 Hotel   |   PO Box 2, Hendala | Wattala ( Near Colombo), Wattala 00700 , Sri Lanka
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Ranked #1 of 2 hotels in Wattala
A recent review
3 of 5 stars reviewed 2 weeks ago
Sanjeewa A Colombo, Sri Lanka
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246 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We, a group of friends stayed on FB basis on April 19th/ 20th and we found the service horrible as the staff didnt even seem to bother about servicing their guests. On the night we stayed we wanted to get an ice bucket to our room and none of the service lines were attended, and we contacted the service desk... More

Was this review helpful? Yes 2
Kumudu J, Front Office Manager at Pegasus Reef Hotel, responded to this review

Thank you for staying at the Pegasus Reef - Wattala and for the comment in TripAdvisor We are extremely sorry for the inconvenience and disappointment experienced by you. The problems you encountered are totally unacceptable, even though the hotel was running almost full house during the mentioned dates. Whilst thanking you for bringing it to our attention, I assure you... More

Colombo, Sri Lanka
Top Contributor
69 reviews 69 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We six Adults and our Children had the Buffet at the hotel on last Sunday. I would say Buffet was average. Seasoning of food was not enough. There were several managers were walking around but did not bother to speak to any of us our neither any other guests.

Was this review helpful? Yes 2
Buderim, Qld Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for 3 days prior to a Peregrine Trip in late February.I had a problem with the safe. I alerted the front desk early on the Friday morning shortly after our arrival. I was told that someone would attend ‘shortly’. I needed to request someone to fix the problem a further 3 times. The manager did... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We reserved this hotel on FB basis for LKR 17500. Arrived early morning straight from the airport. Staff at the check in counter were friendly. But rest of the experience was not a pleasant one. 1. I wanted to have breakfast in the room but room service refused to deliver it hence I ordered a sandwich and a milkshake but... More

Was this review helpful? Yes 4
Kumudu J, Front Office Manager at Pegasus Reef Hotel, responded to this review

Thank you for staying at the Pegasus Reef Hotel and for the comment in TripAdvisor We are extremely sorry for the inconvenience and disappointment experienced by you. The problems you encountered are totally unacceptable and whilst thanking you for bringing it to our attention, I assure you that corrective measures will certainly be taken to prevent a repetition. We sincerely... More

Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 12, 2014

This hotel is simple but sufficient. It will definitely feel nice after a long flight. Staff is nice and friendly, food is good but felt really western / european. The pool will allow you to refresh yourself. When we got there we were warned for a dirty beach because of a heavy rain. It was nice though to walk there.

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London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 8, 2014

Rooms were a bit shabby particularly the bathroom. Food was very ordinary and I had to jostle with hoards of package tourists to get in the line! Not pleasant. The pool is nice but small and the beach is dirty so you cant swim there. The gym was very good with a helpful attendant.

Was this review helpful? Yes 2
Kumudu J, Front Office Manager at Pegasus Reef Hotel, responded to this review

Thank you for staying at the Pegasus Reef - Wattala and for the comment in TripAdvisor. We regret to note you have not had a pleasant stay at our hotel and apologize sincerely for the inconvenience caused to you. In the meantime, we assure you that we will be looking into the mentioned issues and will take corrective action. We... More

Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014 via mobile

Hotel located little bit far to airport compare to other hotels which is located in negom.Hotel seems to be very busy with functions..lovely place to relax and in the evening.. Rooms are good specious.. Staff are friendly..recommend for one night since nothing much to do..

Was this review helpful? Yes 2
Victoria
Top Contributor
307 reviews 307 reviews
53 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed February 15, 2014

This resort type hotel is large (lacking the personal touch), near a beach (which you are warned not to swim in), with a pool (that is very modest in size) with a restaurant (with pretty ordinary food). It was perfectly reasonably for a night but you wouldn't want to have an extended holiday there.

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Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

We had one of our staff capacity building training at Pegasus on 27th to 31st January for 30 participants and I want to say that we got what we really want for our workshop from the hotel. To be very frank, specially the facilities with main hall (Sobara) was sufficient very much for the purpose and the flexibility of senior... More

Was this review helpful? Yes 1
Colombo, Sri Lanka
1 review
5 of 5 stars Reviewed January 27, 2014

We got what we really want from the hotel. staff was so friendly and worked closely with all our team. we had a lovely dinner for 230 guest from 19 different countries and every bit of it was well organized to cater the needs. we wish to use them again for our needs and wish to recommend them for your... More

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Additional Information about Pegasus Reef Hotel

Address: PO Box 2, Hendala | Wattala ( Near Colombo), Wattala 00700 , Sri Lanka
Location: Sri Lanka > Western Province > Gampaha District > Wattala
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Wattala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pegasus Reef Hotel 3.5*
Official Description (provided by the hotel):
Welcome to "Pegasus Reef Hotel" The City Resort that's just right.....!!Bordering the soft-sandy-shoreline where the gentle foamy waves play a tap-and-run game, Pegasus Reef Beach hotel; one of the beach hotels in Sri Lanka; stands tall in its glorious splendor watching this eternal game. It is one of the Beach hotels in Sri Lanka that offers a spectacular service for the lucky souls that step into this grand edifice. Come and experience the true essence of resting your head in luxurious finery, as the gentle salty breeze revive your senses that no other Beach Hotels in Sri Lanka can accomplish. ... more   less 
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