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All 2 Horten hotels

BEST WESTERN Horten Hotell

3.5 of 5 Hotel   |   Jernbanegaten 1, Horten 3187, Norway
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Ranked #2 of 2 Hotels in Horten
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29 reviews from our community

Traveler rating
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    11
    12
    2
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18
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has been around for a while. Very dated but the room I had was quite large. No air-conditioning but they did provide a fan witch turned out to be sufficient. Typical European corner shower, but I had a HUGH tub. Considering the location out of the main stream, I slept very well and that is all that matters.... More

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Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Dear Allan I am glad to see that you had a comfortable stay at our hotel. We hope to see you again soon! More

Ponchatoula, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This is a very old hotel and it looks and feels like it. The hotel front desk staff were not friendly. The restaurant was awful. My food was burned or very poorly prepared. The cook should probably look for other type of employment. My bed linens were not changed until I requested them to be. The breakfast buffet was uninviting.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Dear Eddie I am sorry to hear about your experience in our hotel. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More

Jelgava, Latvia
Contributor
15 reviews 15 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good enough for night retreat if one is in Horten for business purposes. Nothing to highlight, average breakfast buffet, reasonably sized rooms, comfy beds, usual BW cleanliness. Any extras mentioned (like iron, board, etc) are not provided in rooms but will be supplied on demand and free of charge.

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Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Dear Kasx007 Thank you for your feedback. It sounds like you had an okay stay with us. The next time I hope we will manage to make your stay even better. Welcome back :) More

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed May 27, 2014

2nd time staying here in 2 months for business. No real choice of hotels in Horten so have to stay here. Appreciate Norway is expensive country but I could have stayed in mid town Manhatten last week for same price and better quality room. Cheapest room I can get here is for a shoe box sized room for 1200KR per... More

Review collected in partnership with Best Western

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Daglig L, Daglig leder at BEST WESTERN Horten Hotell, responded to this review

Dear Graeme Thank you for taking your time to give us feedback here on tripadvisor. I am happy to see that you like our staff, and sorry that you feel we are to expensive. We try our best to deliver the best quality possible every time, I hope we will see you again soon. More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 28, 2013

Room was clean but poor lightning and terrible interior. The traffic outside keept you from getting a proper sleep since the windows was so thin. The resturant was a positive supprice with extremly well made meat dishes. But on the other hand, the breakfest was not verry impresive. Personel was nice and friendly.

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Daglig L, Daglig leder at BEST WESTERN Horten Hotell, responded to this review

Hi Abflexx! Thank you for giving us a review here at Tripadvisor. I am sorry that our interior in your room did not meet your expectations og standard. We are working with smaller upgrades of the interior in some rooms. So I hope that next time you visit us, you will be more satisfied with your room. Thank you for... More

Inverness, United Kingdom
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 19, 2013

Stayed here while attending a course for 5 days. Horton itself is depressing, with little to do and pretty crap pubs. The hotel was clean although overdue an update. When dining more often than not, they didn't have what you wanted on the menu. Beds were comfy enough.

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Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Hi! Thank you for giving us comments on Tripadvisor. We will use this concrete review to make our product better for our future guests. We hope you will stay at our Hotel again! More

Ireland
Top Contributor
58 reviews 58 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 23, 2013

Stayed here whilst working locally and was put into a Jnr Suite. Sounds better than it was. Whilst the linen was clean the the room was very dated and clearly the whole building was neglected. Staff were friendly and breakfast was just ok.

Was this review helpful? Yes
Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Hi! Thanky you for giving us feedback after your stay at our Hotel. I am sorry that your room did not have a better standard. We are working daily with maintenance, but when I read your review, it is clearly that we have to do even more, and maybe faster. But the staff liked that you complimented their effort, and... More

Lundby, Denmark
1 review
5 of 5 stars Reviewed September 9, 2013

What I especially like about this hotel, is that all amenities functions perfectly. My room is quiet and not too big but with good lamps, good bed, good working desk, many power outlets. The bathroom is also in perfect condition. The breakfast has a rich number of choices of good quality and the staff is friendly and helpful.

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Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Hi Stig! Thank you for a great review. It makes us proud to work at BEST WESTERN Horten Hotell when we read that our guests have been this satisfied with their stay at our hotel. We hope to see you again soon! More

Glyfada, Greece
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2013

I stayed for two nights and used also the restaurant. Breakfast was nice, nothing extraordinary, just the normal thing. Room was ok , clean and tidy. Internet is free of charge and you can log in as many devices you want. The staff is friendly and polite, helpfull with directions and arranging taxis. A lot of people attending courses in... More

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Daglig L, General Manager at BEST WESTERN Horten Hotell, responded to this review

Thank you for choosing our Hotel for your overnight stay in Horten, and giving us a feedback on Tripadvisor. I specially enjoyed reading that our staff was friendly and polite. I hope I will see you here again! More

Karlskrona
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 11, 2012

The staff is very friendly and polite. (as they should be) Very helpfull with directions and arranging taxis. A lot of people attending courses in Horten use this hotel apparently. The first room I got had a bad smell so I asked to get a nother. The standard of the room is not that very good but it was clean... More

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Additional Information about BEST WESTERN Horten Hotell

Address: Jernbanegaten 1, Horten 3187, Norway
Phone Number:
Location: Norway > Eastern Norway > Vestfold > Horten Municipality > Horten
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Horten Hotell 3.5*
Number of rooms: 100
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