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Pavilion Samui Villas & Resort

Certificate of Excellence
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124/24 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Pavilion Samui Boutique Resort)
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1 room 1 adult
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Pavilion Samui Villas & Resort
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847 Reviews from our TripAdvisor Community

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Perth
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There is no better, if you want a stay to remember only stay here. Location staff food everything fantastic. Thank you so much two seconds to the beach, restaurant, markets, everything write at your door. Could not ask for more.

Helpful?
1 Thank Steven S
Prague, Czech Republic
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been in this place for the first time, but I'm sure I will visit again. I have nothing to criticize. Beautiful place, beautiful hotel, very kind and attentive staff and reasonable prices. All those who want to recharge your energy during the cold months and really relax highly recommended. In addition, I spent the most beautiful New Year.

Helpful?
Thank Valerie P
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! We would like to thank you for your valued comment recently on your stay at Pavilion Samui Villas & Resort, we are greatly appreciated. As the comment you given to us, we have shared your comment to our team for their service delivery to you. Of course, they are satisfied... More 

Teramo, Italy
Level Contributor
137 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've been here for 6 nights, during august. Or room was the Pool Villa. Really amazing, private pool, nice beach and white sand. The Lamai beach is more quite than others in Koh Samui. Don't forget to visit crystal bay (close to lamai). Every dinner is different, meat, fish, live cooking, great. Great breakfast! The resort is at the beginning... More 

Helpful?
Thank Helpme10_12
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! We would like to thank you for your comment recently on your visit at Pavilion Samui Villas & Resort, we are much appreciated. We are happy to inform that your comment in this review can facilitate us for a better improvement in all aspects of service. Furthermore, we have shared... More 

Stockholm
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have a lot to say about the Pavilion so please bear with me (or scroll on to the next review of you cannot be bothered to read a lengthy review). I will comment on the following: 1. The reception 2. The room/villa 3. The meals 4. The staff and service 5. My overall conclusion 6. The location 1. The... More 

Helpful?
1 Thank ProTraveller
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! Thank you for your recent comment on your visit at Pavilion Samui Villas & Resort, we really appreciate. We have learnt your comment in the review and we found that you are not satisfied with our service and facilities. As commented, we have taken prompt action for the better improvement... More 

Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My trip to samui for 3 nights and it's not the first time here in samui but first time in this hotel , we check inn at 14:00 because really many people check out in same day so we waited but it's fine because we sit at the hotel restaurant front of the beach with welcome drink and we had... More 

Helpful?
Thank Zaid A
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! Thank you very much for your review during your stay at Pavilion Samui Villas & Resort recently, we are utmost appreciation. Once we have read in the review, we have shared this to our team. As you know they are very happy that their service delivered to you make you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

So disappointed I wanted to give zero rating. . Be careful about what shows up on whatever booking site you use. We booked a plunge pool and were looking forward to it for months. Very disappointed to not get room we expected. So wish we could check out and go elsewhere but alas ... we are prepaid ..

Helpful?
1 Thank Mike A
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! Thank you for your comment on your stay at Pavilion Samui Villas & Resort recently, we are appreciated with your review. We have learnt that you are not satisfied with the room, we sincerely regret for this case. Regarding to the room configuration, please allow us to provide further information... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for my honeymoon. Overall the place is great. Staff is very friendly and polite. Pool is great and only a 30 second walk to the beach ( if you take the long way). we stayed in the plunge pool room it had every thing we needed. House cleaning is the best i have ever seen. The only let... More 

Helpful?
Thank Anthony K
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! Thank you for your recent comment on your visit at Pavilion Samui Villas & Resort, we are greatly appreciated. Kindly be informed that your review is the best way to let us know for the service in the resort. We have shared this to our team member, they are happy... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

The first villa (120) we were given had a toilet that leaked, the floor in the shower room was wet from it and stunk of sewer. We complained, so on our second night they moved us to a new room (116) without a leaking toilet.. Though we found this room had a broken air con, it squealed and whirred loudly... More 

Helpful?
Thank Viktoria C
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! Thank you for your recent comment on your visit at Pavilion Samui Villas & Resort, we really appreciate. We have learnt from your comment that you were not satisfied with the room during your stay with us. During your stay with us, we have been reported these problems from you... More 

Kuala Lumpur, Malaysia
Level Contributor
1 review
5 of 5 stars Reviewed December 29, 2015 via mobile

The staffs in Pavilion really impressed me, very helpful and always greet us with a big smile. My actually did a wedding proposal at our own villa, and the staffs gave us a handful of help! Really apprwciate that. Great location, nice villa, impressive service from the ground people. What can you ask for more? I will definitely be back!!!

Helpful?
Thank Siew mei N
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Mr/Ms. Siew Mei N, Warmest greetings from Pavilion Samui Villas & Resort! Firstly, thank you very much for your stay at our resort, we are greatly appreciated. I have learnt from your review that you are satisfied with our service, so, I have informed this to our team member for its compliments. However, if you wish to come back... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 17, 2015

we have been there for 4 nights and fortunately they upgraded us to grand pool villa that just few steps away from the sea. staffs were friendly. spa was great with such affordable price. facility like shower, bath, basin were old, but the pool was great with clean water everyday. breakfast was poor with same varieties of food almost everyday.The... More 

Helpful?
Thank Heloise qi Z
Panya J, Manager at Pavilion Samui Villas & Resort, responded to this review

Dear Sir/Madam, Warmest greetings from Pavilion Samui Villas & Resort! We would like to thank you for your recent comment on your visit at Pavilion Samui Villas & Resort, we really appreciate. Please kindly be informed that your comment is the feedback to let us know that our facilities and services exceed your satisfactory. One thing for the buffet, we... More 

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