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Banyan Tree Samui

Travelers' Choice award winner
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99/9 Moo 4, Lamai Beach, Maret, Ko Samui 84310, Thailand
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Banyan Tree Samui
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858 Reviews from our TripAdvisor Community

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Traveler rating
    715
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    7
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196
503
16
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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  • All months
    (858)
  • Mar-May only
    (226)
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    (241)
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    (218)
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Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Stunning facility, beautiful villas, and the level of service exhibited by BT staff is beyond measure--and I'm not being generous enough. The staff has raised the service level to another level and not because they have to do it, but seems they believe in doing so and genuinely as well. They seem happy to work for BT and it shows!... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is by far the best hotel we've stayed, and we have tried a few all over the world. We didn't even left the hotel for 6 days, it has everything we needed. The staff is very friendly, the food is good, and they have all these little details in the room and all around the hotel that you keep... More 

Was this review helpful? Yes 1
London
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Banyan Tree Koh Samui, is a wonderful resort where you can take life as slow or quick as you desire. We came to relax, read, and recharge our batteries after a hectic work schedule. It fitted the bill perfectly. Although you are allocated a Host, we never felt pestered in anyway to purchase tours/trips and additional items. In fact it... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
NZ
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This review is a little late as I forgot to post it. Our room was right at the end and it was very private. They provided the usual toiletries, breakfast was good and housecleaning did a good job. The staff were generally lovely. We ate at the Sands a couple of times and the food and service was also on... More 

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BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear T5555, Greetings from Banyan Tree Samui! Thank you for choosing our resort and for sharing your feedback with us. I am pleased to read that you enjoyed your pool villa, and that it proffered you with the comfort and privacy you were seeking. Our Housekeeping team works daily to ensure the highest standards of service are met and it... More 

Istanbul
1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed at the Banyan tree for 7 days. It was an amazing experience. All the staff were friendly and couldn't do enough for you. The villas were private with there own pools but buggies were available to ferry you between the beach spa and restaurants if you wanted to venture beyond the villa. The villa hosts... More 

Review collected in partnership with Banyan Tree

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BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear katherinemargarett, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! It is wonderful to read that your family had a memorable stay with us. From the comfort and privacy of your pool villa to the relaxation at our beach, spa and dining outlets to the service from your Villa Host as well as our entire team, it is... More 

Athens
1 review
4 of 5 stars Reviewed 1 week ago

We totally recommend the Banyan Tree Samui Resort!!We stayed there for 6 nights in an oceanview pool villa and it was amazing!In addition, i would like to compliment the services on the beach and throughout the hotel in general!

Review collected in partnership with Banyan Tree

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BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear Lina S, Greetings from Banyan Tree Samui, your escape to tropical splendor! Thank you for making our resort your holiday destination and for sharing your experience. I am pleased that your Ocean View Pool Villa provided the ideal place to unwind and rejuvenate. The Recreation attendants at our private beach work tirelessly each day to deliver a safe, relaxing... More 

Bahrain
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel from checkin, well located in a cove with a very nice beach. the villas are really well designed and excellent from privacy perspective. i also enjoyed the snorkeling around the cove with some very nice marine life. it was as good as diving in a top dive site! perhaps the only downside was lack of additional F&B... More 

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BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear Hisham A, Thank you for staying with us and for taking the time to share your comments. I am delighted to read that you were impresse with our location upon arrival and that your experience only got better as you stepped foot into your pool villa. It is great that you enjoyed the design as well as the sense... More 

Kolkata (Calcutta), India
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

a wonderful place, great service, lovely people. but that is to be expected in almost all properties of this category. i could not find something to distinguish this from a bunch of others. there is no USP so to say. the food is average, the breakfast spread is ok as well. so if you're planning a stay here, good, but... More 

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BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear lovetotravel540, Thank you for making Banyan Tree Samui your holiday destination and for sharing your comments. I am delighted to read that our secluded destination and attentive service from our team combined to deliver an enjoyable stay with us. Although we have received plenty of praise from well-travelled guests for being exemplary across numerous facets, I regret that we... More 

Belfast, United Kingdom
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just spent a week here, initially in a deluxe pool garden villa but as we had no view and sun after lunchtime we got moved to a hill top ocean view villa. All villas have double height ceilings and doors throughout and are quite palatial. Private, luxurious, and finished impeccably inside and out. Nice sunken comfortable sun lounger... More 

Was this review helpful? Yes 2
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear Martin O, Thank you for your weeklong stay with us and for sharing your feedback. It is always a pleasure to read comments such as yours as it reaffirms our team’s commitment to provide the highest standards of service and memorable stays for our guests. It is great that you found your pool villa to be comfortable and well-appointed,... More 

Brisbane
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bayan Tree understands service excellence - the service was incredible from being met at the airport, with the check-in staff, with restaurant and bar crew, and extending to the resort management team (they were incredible). We had an unrestricted water view villa - beautiful design, private pool, very good wireless (sad to go to a resort like this and need... More 

Was this review helpful? Yes
BanyanTreeManagement, General Manager at Banyan Tree Samui, responded to this review

Dear AussieGeorge99, Thank you for staying with us and for sharing your comments. From your arrival to the airport where our dedicated representative greeting you and offered various refreshments to the service from our entire team here at the resort, it is wonderful that we exceeded your expectations and delivered service excellence at every opportunity which is a trademark of... More 

Hotel Review Summarization

What travelers say

  • Villa host(14)
  • Very good(10)
  • Ocean views(3)
  • Star resort(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,534 photos of this hotel

Traveler photos: See what travelers like you saw

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Pool/beach area (93)
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Hotel & grounds (142)
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Room/suite (213)
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Bathroom (24)
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Dining (69)
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View from room (61)
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Family/play areas (4)
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Business center/function rooms (1)
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Other (273)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (117)
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Beach (1)
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Deluxe Pool Villa (104)
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Kiddie Pool (4)
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Main Pool (5)
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Restaurants and Bars (63)
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Royal Banyan Pool Villa (110)
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Sanctuary Pool Villa (75)
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The Hotel (34)

Management photos: Courtesy of the property manager

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All management photos (141)
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Room/suite (36)
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Pool/beach area (12)
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Hotel & grounds (43)
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Dining (16)
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Business center/function rooms (4)
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Bathroom (2)
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View from room (4)
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Family/play areas (1)
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Other (23)
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