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Fenix Beach Resort Samui

3.5 of 5
26/1-3 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand (Formerly Mercure Samui Fenix Resort)
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Fenix Beach Resort Samui
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Fenix Beach Resort Samui
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247 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We were very happy with this resort. It never felt overcrowded, there were always lounge chairs free by the beach or pool and the bar/beach restaurant is a very chilled place. This resort sits just around the corner from the main stretch of Lamai Beach which is good and bad, good because its quieter and more relaxing bad because it... More 

Was this review helpful? Yes 1
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, thank you for spending your valuable time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful time at Fenix Beach Resort Samui enjoying the atmosphere, room, food and hotel facilities. We hope to welcome you again in a nearly future. More 

Cardiff
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a really nice budget hotel that offers an out of the main town location on a small beach. The beach is very nice but getting into the sea requires footwear as there are unseen rocks and coral. The view is beautiful and there are several bars on the beach as well as the hotel. There is a really... More 

Was this review helpful? Yes 1
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, thank you for spending your valuable time reviewing our beach resort on tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoying our reserved location, hotel facilities and service. We hope to welcome you again in a nearly future. More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Me & my wife stayed here 02 days for our honeymoon purpose. We have enjoyed a lot here. I rate it very good because Good points: 1) It a beachside hotel and got pure beach flavor. 2) Night market is just walking distance. It takes roughly 12/15 mins walk to reach. There are some bike rent facilities (Thai 150/ day).... More 

Was this review helpful? Yes 1
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, thank you for reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful escape at Fenix Beach Resort Samui enjoying our hotel facilities and service. Thank you for also bringing our weak point which I will discuss with my team to make sure that those weak point will be... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My fiancée and I stayed here for a week whilst holidaying in Koh Samui. The hotel is clean and newly renovated with a lovely pool central to the bar, gym and sunbeds. Cocktails and beer are served throughout the day along with bar food. The resort is right on the beach and only 20 minutes walk from Lamai and it's... More 

Was this review helpful? Yes
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Bill, First I would like to say thank you for spending your valued time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoy our resort facilities and services. We are looking forward to welcome you again in the future. More 

Nicosia, Cyprus
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

ok I thing describes our experience. The rooms were ok, spacious however not clean enough. We had a thing with the towels... Expected clean fresh ones on a daily basis but this was not the case. Breakfast was average, the staff was friendly...would expect a little bit more for the 4 stars the hotel carries.

Was this review helpful? Yes
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Value Guest, thank you for reviewing our resort on Tripadvisor. It's been a pleasure that you were having a good holiday with us. For the cleanliness issue, I have brought it up to the meeting with our Housekeeping Manager. He promised to improve and make sure that Fresh Towel will be daily serve in each room. Thank you for... More 

Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 12, 2015

We spent a week here while attending a wedding in Chaweng. It was a lovely peaceful setting after Chaweng & we had a lovely stay. Accommodation was lovely although very limited storage space. It was clean with lovely pool & beach. The latter wasn't the best but quite acceptable. Food in the restaurant was lovely & we ate there most... More 

Was this review helpful? Yes
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, Thank you for spending your valuable time writing a review on tripadvisor. It's been a pleasure to know that you were having a wonderful time at Fenix Beach Resort Samui enjoying our room, facilities, food and service. We hope to welcome you again in the future. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

This place has a great location, right on the beach, but a little way out of town so it isn't super busy all the time- very nice and relaxing. We stayed in a villa, they are excellent- clean, modern, not cluttered. There are some cool restaurants and bars a short walk down the beach, and an awesome delicious thai restaurant... More 

Was this review helpful? Yes 2
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Hotel Guest, firstly I would like to say thank you for spending you time reveiwing our lovely beach resort on Tripadvisor. It's been a pleasure to know that you were having a wonderful holiday at Fenix Beach Resort Samui enjoying our room, food and facilities including the surrounding environment of the resort. We are looking forward to welcome... More 

Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2015

Fenix is about a ten-minute ride from the main Lamai stretch but there is a good selection of basic shops within walking distance. The hotel itself is great. The food is fantastic (often better than what we ate outside the hotel) - the beach isn't the cleanest but the beds and and loungers within the hotel grounds make up for... More 

Was this review helpful? Yes 1
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, thank you for spending your time reviewing our beach resort on Tripadvisor. It's been a pleasure to learn that you found our resort perfect for you. We are focusing on providing a relax and peaceful holiday for all of our guest, but still not too far to reach the city center and the resort have been providing... More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 30, 2015

Quite and relaxing. A little out of the way but still walking distance to lamai beach. Best bet would be a scooter. Rent from just across the road. Quite modern, clean. A few things clearly need repair but nothing that impacts your stay.

Was this review helpful? Yes 1
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, thank you for spending your time reviewing our beach resort on Tripadvisor. It's been a pleasure to learn that you were having a wonderful time at Fenix Beach Resort Samui. Our resort was located on a private unite of Lamai Beach, this is to reserve a privacy relaxation for all hotel guests, but still can reach Lamai... More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 20, 2015

A nice hotel with very friendly and accommodating staff. We were welcomed with a moist towel and a drink while booking in and then taken to our room. The room was spacious and clean and in a quiet area of the resort but close to all amenities. The bed was Huge! A little disappointing that there was only limited place... More 

Was this review helpful? Yes 1
Nathakan T, General Manager at Fenix Beach Resort Samui, responded to this review

Dear Valued Guest, First of all I would like to say thank you for spending your time reviewing our beach resort on Tripadvisor. It's been a pleasure to know that you like our room and room amenities. Anyway I'm sorry for any inconvenience caused during your stay. I'm very pleased to hear the review from you. They are helping us... More 

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