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Silavadee Pool Spa Resort

Certificate of Excellence
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208 / 66 Moo 4 Maret, Lamai Beach, Maret, Ko Samui 84310, Thailand
1 room 1 adult
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Silavadee Pool Spa Resort
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680 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The cons first, because it was expensive and did not exactly meet our expectations, but overall was a beautiful resort and had an exclusive feel.The lobby needs a serious refresher. Does not make for a good first impression, which lessened the appreciation of the beautiful view we had in our villa since our mood was sour after checking in. There... More 

Helpful?
1 Thank Zili t
Amstelveen, Noord-Holland, Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We both felt we were treated as royalty; the service is like I have never seen; you can ask any time anything, and they are not in your way at all. The villas are beautiful, not to mention the view on the ocean, it was an experience of a lifetime.

Helpful?
Thank Eddy147
Gurgaon
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Awesome stay! In line with Maldives, had an amazing time. A complete 'back to the nature' experience. The staff is extremely courteous. The resort is very well kept. Make sure you get one of the villas with an ocean view. Would love to go back to this place.

Helpful?
1 Thank Siddarth1980
Chiang Mai, Thailand
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in back in last November when Samui always having some rain, this resort typically representing Thailand "rainforest" climate. It's fresh, cool and lively. From location that perch on the hillside which long corridor above the rocks towards it's private access beach, I found this place is very special in every ankle. We stayed in tropical villa, it's large and... More 

Helpful?
1 Thank FairytaleM00N
Berlin, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing, breathtaking views of the ocean and bay from both pools, bars and restaurants. The staff is outstanding and always friendly. Great options for gratis sport activities. The grounds are beautifully maintained. The rooms are extremely clean, comfort travel and beautiful. The breakfast iOS outstanding and offers a wide variety. I would definitely stay here again. Thank you so much... More 

Helpful?
Thank TamarS158
Canmore, Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property has the potential to be rated Excellent. While there are several points to be made for improvements, overall our experience ended up being highly satisfactory and we would still recommend this property. First impression of the entrance area is it needs sprucing up to be more inviting and impressive. It also needs fans in the lobby as it... More 

Helpful?
1 Thank canmoreandersons
Switzerland
Level Contributor
205 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall a nice experience. Amazing view from the restaurants. Also has a rooftop Chill out place. Food overall was good and staff was really very friendly (compared to some other places we have been). The reason for not giving 4 stars was the fact that we felt the rooms and some of the facilities were a bit "scuffed or run... More 

Helpful?
Thank Sharkdive1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel was the last of 3 my wife and I stayed at during our time in Thailand, it was far and away the very best resort we had been to. The room was amazing, it had the biggest and most comfortable bed I have ever slept in! Great big balcony with stunning views of the coastline. The staff were... More 

Helpful?
Thank Lee P
A TripAdvisor Member
1 of 5 stars Reviewed December 31, 2015 via mobile

The hotel itself is spectacular. The rooms are gorgeous. The spa & facilities are great but unfortunately service let's them down. In check-in the first sentence that greeted us was "credit card please", no welcome at all. Our room was still being cleaned at 3:30pm on our day of checkin. A very disorganized reception also saw us checkout without our... More 

Helpful?
2 Thank A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 28, 2015

今天你如果要住一家五星飯店好好享受。 我誠摯建議你不要選這一家!!! 這是我住過最糟糕的五星飯店!!! 今天運氣好你要是住到的房間沒問題,那就可以好好享受假期。 但今天要是運氣不好住到有問題的房間。 相信我!你的假期就開始毀了!!! 而且就算你反映到他們GM那也不會有任何回應! 我現在才發現他在TripAdvisor上的負評也沒有任何人回應。 一個對於顧客反應不重視的五星飯店,真是糟透了。 藉由這次經驗我知道以後要找五星飯店要找連鎖且會對於客戶反應有所回應的。 這是一間最爛的五星! 而我發生的問題就是洗澡的期間沒有熱水!!! 一間五星級飯店沒有熱水???? 而且是一晚上要價一萬四的房間! 他們的理由是因為太多人在洗澡了。 晚上十一點多我頂著濕透的頭,等待著他們的協助,飯店人員前後花了半小時依然無法幫我解決問題。 隔天也沒有任何人慰問。還要我主動自己提出昨天發生的事。 他們補償的東西都是他們想給你的,都不是我要的,晚餐或spa,問題我有自己的行程,因此我全拒絕,他們人員說那他想一下怎麼補償我們,之後又沒下文。 到最後一天晚上我跟他們說我不能接受這樣處理方式,希望可以給我折價或是那天免費,他們不願意,把責任歸咎於我身上,他們認為是我自己不要他們的補償!!! 請問我已經有預定行程了,如果接受你的補償,不就又要犧牲我自己的時間! 他們飯店主管完全沒有誠意要協助你,還跟我說不然我要是他我要怎麼處理????不斷一直拖延時間,還威脅說要報警,叫你付完錢就可以離開這裡,因為他知道我們要趕飛機。 你就只是一個一次性顧客!!!所以他只想把你打發走!根本不管你度假的心情! 如果你想要花錢享受五星飯店,至少我認為這間飯店是一個賭注,我相信絕對有更好的選擇! 這樣的價格,太多選擇了,這間飯店不值得!
 喔!另外不要以為他們有中文服務人員,因為當你要反映事情的時候,他不會讓你找中文服務人員為你翻譯。他會阻止叫中文服務人員出來,就是欺負你英文講不好。 If you’d like to enjoy a five-star hotel, I sincerely suggest you not to pick up this one. This is a five-star hotel I had the worst experience ever. If you’re lucky maybe you are... More 

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4 Thank 涼意 夏
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