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Minos Imperial Luxury Beach Resort & Spa

Milatos, Crete 72400, Greece
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Minos Imperial Luxury Beach Resort & Spa
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1,086 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chester, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

You can't run a five star hotel on a two star budget. Just returned home, never have I been more pleased than when I stepped off the plane. The room was not what I had booked, I'd booked a "newly refurbished" white sensations room. What I got could not be further from the truth! Dark, dirty, dingy. Booked a sea... More 

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Welford, null, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very poor entertainment in the evening beware of the con on wi fi I asked for a 90 mln card and was told it will be here tomorrow that went on for 10 days but I was offered a card for 25 euros we went to the village of milatos every taverna gave free wi fi you would think a... More 

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Billingham, Teesside
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

After arriving at our destination at 23.50 we were greeted with........ NOTHING. No food no drink and virtually no room. A supposed 5star ultra all inclusive resort that does not provide a meal for late arrivals is disgraceful. After waiting an age to be allocated our 5 star white sensation room we were finally shown to a room that had... More 

Was this review helpful? Yes 4

Travelers are raving about these Milatos hotels

Westcliff-on-Sea, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We had booked a white sensation room,did not get one,it was musical rooms so many people had complained about the wrong rooms they were basically giving a first come basis and to hell with everyone else.The food was a disgrace in the buffet, not one thing that was mean't to be hot was all luke warm.Diamond class is a joke... More 

Was this review helpful? Yes 1
Work
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Booked with daily mail broadway travel, just my daughter and me, after we had booked she became pregnant, so 6m pregnant now. Everyone has a different view on this resort, for us the check in took far too long, staff were fed up and showed it, got taken in pitch black to our room in golf buggy with 3 people... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

travel with family 2 rooms sea view 1 family suite for 3 adults with separate bedroom no rooms ready on arrival put into room with no windows more to another with limited stand on chair sea view before moved a third time losing 2 days of a 7 day holiday came back at night to find bags packed and door... More 

Was this review helpful? Yes 5
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

“Wonderful service, very good staff & great Spa” The service in this hotel is exceptional from the hotel Manager down to staff, nothing is too much trouble. The room was excellent and cleaned to a very good standard. The grounds were kept immaculately and the waiters were very efficient around the lovely large reception area. Entertainments team worked hard and... More 

Was this review helpful? Yes 7
United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked through Broadway Travel. Check the contracts. Flight great No probs. A2B travel then took over. Hotel was last drop off so arrived at check in 3hrs later. Nobody to explain. No greeting no drinks, no food not made welcome. Not my fault Guv we close everything at 11pm. Blame A2B. Is this all inclusive. Yes when we are open... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Well where do I start, on arrival at roughly 11pm, myself and my partner waited nearly a hour to get seen and checked in, which made sense with only one member of staff on the desk. Our wait grew to anger as hunger it us hard, we were offered no food or a buffet considering we have been travelling all... More 

Was this review helpful? Yes 8
Chorley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Could write a 3 page rant but I don't think it would make any difference, it's all been said in other reviews, so briefly we did not get what we booked and paid for which was a white sensation room - these rooms were grossly overbooked and not enough available to satisfy demand. The hotel itself has great potential but... More 

Was this review helpful? Yes 6
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