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Minos Imperial Luxury Beach Resort & Spa

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Milatos, Crete 72400, Greece
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1 room 1 adult
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Minos Imperial Luxury Beach Resort & Spa
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1,331 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

At best it was an adequate 4 star. The room was OK but they knew I had a baby and gave me a room on the first floor. The bathroom was old and dilapidated. There was a separate shower cubical that looked like there was slime in the bottom so I never used it. The bath tub was so narrow... More 

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3 Thank s k
bucks
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed January 1, 2016

Before you part with your hard earned cash please read the folowing. By no stretch of the imagination is this a 5 Star Ultra All Inclusive resort. We, like several other guests were given partial refunds by "Going Luxury" It was a long arduous time consuming fight. BE WARNED!! We booked & paid for a Pure White Sea View, Ultra... More 

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18 Thank dibdibBucks

Travelers are raving about these Milatos hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 14, 2015

before we left i was in touch with the hotel back and forward as it was going to be our anniversary when we were there and i wanted to make sure everything was going to be just right after reading some previous reviews, Katerina kept in constant touch with me answering any questions that i had and always ready to... More 

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2 Thank esther j
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed November 28, 2015 via mobile

Dissatisfied and disappointed. I have to give it to them, great scenery and amazing weather if u like boiling heat with a frequent light breeze.. But when it comes to service.. Dreadful, you feel ignored and helpless. They have, what appears well rehearsed excuses, the 'all inclusive' as advertised 8 or so restaurants is an illusion as you only have... More 

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15 Thank lbanner
Cluj-Napoca, Romania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed November 23, 2015

This hotel is a joke, no way is five star. We ask for two rooms with sea view and we got an apartment with one room with no windows!!The reception staff did not care, the manager was horible, after a very long argument with the staff we moved to the rooms we actualy payd for.we went on all inclusiv silver... More 

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9 Thank ancutza_r
Tel Aviv District, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2015

all included deal is far to be all included... only dinning room with very standart food is free of charge, for the rest al a card restaurants must pay.Internet is with charge Euro 25. If you under all included , you feel like a second class guest. receptionosts are very unfriendly and unproffesional. My night gown disappeared, I left my... More 

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1 Thank Lidia S
London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 15, 2015

We were very worried about going having read reviews post booking for my 30th birthday, we had very low expectations but were very happy with our choice in the end. We went in October so the resort wasn't packed so we didn't experience the queuing as mentioned in other reviews and had diamond wristbands with a gorgeous sea view room.... More 

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Thank hanannah_207
Bedford England
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 10, 2015

This is the best laid out resort I have been to - you don't really appreciate how many people are here when you stroll around and keep coming across different areas. The thing that lets the place down is the restaurant which is in need of updating in its layout. The food is good but this is not 5 star... More 

Helpful?
Thank Hssd
Geneva, Switzerland
1 review
4 of 5 stars Reviewed November 9, 2015

I had arranged my trip with a local agency and when I got there the arrangement was all but compliant to the confirmation I had received. This was corrected immediately the next day with genuine courtesy and empathy by the hotel personnel so that my stay was 100% appreciated. Gold medal to the bellboys who were so spontaneously helpful.

Review collected in partnership with this hotel

Helpful?
Thank gracieb771
Aylesbury
1 review
4 of 5 stars Reviewed November 8, 2015

A very enjoyable holiday. The position of and views from the hotel are superb, albeit that it is in a rather out of the way location. The staff provided good and friendly service. We were on the hotel's "Diamond" class, which gave access to all the numerous restaurants and a wider choice of food and drinks, and this added greatly... More 

Review collected in partnership with this hotel

Helpful?
Thank peterwE6503SS
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (210)
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Pool/beach area (169)
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Amenities (24)
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Beach (22)
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Chill White Suite (25)
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Family Pool (27)
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Grand Dream White Suite (27)
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Main Pool (14)
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Octopus Pool (Junior's Water Park) (13)
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Quiet Pool (14)
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Restaurants and Bars (70)
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River Pool (10)
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Second Main Pool (18)
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The Hotel (30)
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White Dream Suite with Outdoor Jacuzzi (33)

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Room/suite (54)
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Hotel & grounds (6)
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Pool/beach area (7)
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Bathroom (1)
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Other (3)
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