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Grand Hotel Masseria Santa Lucia

SS 379, Km 23,5 | Costa Merlata exit, 72017 Marina Di Ostuni, Italy
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Grand Hotel Masseria Santa Lucia
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207 Reviews from our TripAdvisor Community

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Traveler rating
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    84
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    20
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (207)
  • Mar-May only
    (33)
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    (118)
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    (47)
  • Dec-Feb only
    (9)
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Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 21, 2015

Although rather isolated, perfect place to relax. Extensive grounds, fabulous pool and access to rocky bathing or small sandy beach. Food very Italian and typical of the Puglia region, with an extensive and reasonably priced wine list. Local public transport not great but hotel has own shuttle to Ostuni, the nearest town. Staff friendly and helpful.

Was this review helpful? Yes 3
malta
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 14, 2015

Had a fantastic stay at the hotel, staff very accommodating, especially the front desk, very attentive. Great location to relax and unwind. Great pool set in beautiful surrounding grounds. This is our 2nd visit to this hotel, we had a wedding here last year, the food and service is amazing. We will definitely return next time when are in Puglia.

Was this review helpful? Yes 7
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review
Google Translation

Gentile Sig.Mark, la ringrazio per aver scelto ancora una volta la masseria per trascorrere le sue vacanze e per la... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 8, 2015

Staying with my octagenarian mother in law - The hotel is set in its own grounds away from everything so is quiet and secluded Rooms are in an Italian style and so you are not in an amorphous hotel room any where in the world the rooms we stayed in all have private terraces shielded by hedges lovely to sit... More 

Was this review helpful? Yes 7
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review

Dear John R Thank you for your kind comments. We are very proud of our Puglian countryside and are delighted you enjoyed a relaxing holiday here at the Masseria. Customer service is of prime importance to us and one of our principles is to offer a taste of local, seasonal cuisine and wine produced in the region. We look forward... More 

1 review
3 of 5 stars Reviewed June 8, 2015

The rooms are sparse cells with little place to put clothes. Bathroom had mould around shower door. Soap etc limited and we were finishing up the previous customers' soap allowance. Towels not changed every day. No view of sea which is close. Service was patchy, bar tender was excellent. Dinner had the mass produced feel to it and was of... More 

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Waterlooville, Hampshire
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed April 25, 2015

Just been to this hotel for a couple of days, not by choice, but for a family emergency (as family there with Saga). I would not recommend this place to anyone at all, There are so many things wrong with it: 1. Billing 4* - NOT! The rooms in the main buildings are OK, but the out buildings are like... More 

Was this review helpful? Yes 2
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review

Dear DrewDenmead, Thank you very much for your short visit, although it was not planned and the reason was rather sad. We hope you and especially your parents had a safe trip home. We highly appreciate that you came in order to support your parents. Our whole team did its best to help in this exceptional situation, but we cannot... More 

Richmond, Virginia
Level Contributor
785 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 687 helpful votes
2 of 5 stars Reviewed April 15, 2015

We stayed in this 'beach resort' at the end of winter. It was booked for us, not as a resort, but as a travel hub for trips to the interior. Regardless, it was the wrong style for us at any time of year. We prefer small intimate hotels and not low-budget pack-em-in move-em-about housing projects. Aside from a few rooms... More 

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Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed September 19, 2014

Myself & my partner have recently stayed here for a week, we booked via Long Travel. The pictures looked great and we wanted somewhere we could really relax. The main hotel building is nice and pool is great. However, the biggest let down here are the bedrooms, which were closer to a 2 star level, we have stayed in hostels... More 

Was this review helpful? Yes 16
Manchester, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 14, 2014

On the surface this hotel has a stunning pool beautiful palm tree walk to a private beach and a great little pool bar. Couple that with great bar staff, cleaning staff whom are friendly and Vanessa the Spa treatment star and everything looks rosy. However, the hotel is in the middle of nowhere so you will need a car to... More 

Was this review helpful? Yes 5
Crewe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 27, 2014

We chose this hotel as a base in Italy to travel to a wedding and for days out to Lecce and Ostuni. The hotel is amazing. Great pool for the kids (sloping and great for small children), great food, air conditioned rooms, beautiful location. And you can stay here without a car. A taxi from the airport was 90 euros,... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

The website photos & description don't prepare you for the amazing size and space of this masseria (estate) hotel.the low rise bungalows with small private patio are set on a vast treelined estate. Although sited near a highway(SS379), there is no sound of traffic at all, just the palm trees leaves swaying in the breeze and musical lilt of Italian... More 

Was this review helpful? Yes 1
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