We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Masseria Santa Lucia

SS 379, Km 23,5 | Costa Merlata exit, 72017 Marina Di Ostuni, Italy
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Grand Hotel Masseria Santa Lucia
View Map
Add Photo Write a Review

219 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    65
    86
    39
    21
    8
See reviews for
51
104
1
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (33)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (9)
All months
Cotswold
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is absolutely horrible. It feels like a cross between a prison camp and a travel lodge which is a shame as the staff are actually nice and friendly. The beach which is in walking distance is rocky and dirty, rubbish all in the shallow sea and the beach bar is a hut with tables and seats no where... More 

Was this review helpful? Yes 1
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review
Google Translation

Gentili Sigg.ri, ci dispiace che abbiate interrotto la vs. vacanza,dopo solo una notte trascorsa in masseria. Una struttura come la... More 

Windsor
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked two rooms for 10 nights in this hotel through 'Long Travel' after weeks of deliberating, back in January. In the process of planning our time there several months later I looked up the Masseria on Trip Advisor and was so horrified by some of the reviews on here that I contacted Long Travel in order to cancel. Thankfully... More 

Was this review helpful? Yes 3
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 21, 2015

Although rather isolated, perfect place to relax. Extensive grounds, fabulous pool and access to rocky bathing or small sandy beach. Food very Italian and typical of the Puglia region, with an extensive and reasonably priced wine list. Local public transport not great but hotel has own shuttle to Ostuni, the nearest town. Staff friendly and helpful.

Was this review helpful? Yes 4
malta
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 14, 2015

Had a fantastic stay at the hotel, staff very accommodating, especially the front desk, very attentive. Great location to relax and unwind. Great pool set in beautiful surrounding grounds. This is our 2nd visit to this hotel, we had a wedding here last year, the food and service is amazing. We will definitely return next time when are in Puglia.

Was this review helpful? Yes 8
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review
Google Translation

Gentile Sig.Mark, la ringrazio per aver scelto ancora una volta la masseria per trascorrere le sue vacanze e per la... More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 8, 2015

Staying with my octagenarian mother in law - The hotel is set in its own grounds away from everything so is quiet and secluded Rooms are in an Italian style and so you are not in an amorphous hotel room any where in the world the rooms we stayed in all have private terraces shielded by hedges lovely to sit... More 

Was this review helpful? Yes 8
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review

Dear John R Thank you for your kind comments. We are very proud of our Puglian countryside and are delighted you enjoyed a relaxing holiday here at the Masseria. Customer service is of prime importance to us and one of our principles is to offer a taste of local, seasonal cuisine and wine produced in the region. We look forward... More 

1 review
3 of 5 stars Reviewed June 8, 2015

The rooms are sparse cells with little place to put clothes. Bathroom had mould around shower door. Soap etc limited and we were finishing up the previous customers' soap allowance. Towels not changed every day. No view of sea which is close. Service was patchy, bar tender was excellent. Dinner had the mass produced feel to it and was of... More 

Was this review helpful? Yes
Waterlooville, Hampshire
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed April 25, 2015

Just been to this hotel for a couple of days, not by choice, but for a family emergency (as family there with Saga). I would not recommend this place to anyone at all, There are so many things wrong with it: 1. Billing 4* - NOT! The rooms in the main buildings are OK, but the out buildings are like... More 

Was this review helpful? Yes 2
DirMasseriaSLucia, Direttore at Grand Hotel Masseria Santa Lucia, responded to this review

Dear DrewDenmead, Thank you very much for your short visit, although it was not planned and the reason was rather sad. We hope you and especially your parents had a safe trip home. We highly appreciate that you came in order to support your parents. Our whole team did its best to help in this exceptional situation, but we cannot... More 

Richmond, Virginia
Level Contributor
786 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 692 helpful votes
2 of 5 stars Reviewed April 15, 2015

We stayed in this 'beach resort' at the end of winter. It was booked for us, not as a resort, but as a travel hub for trips to the interior. Regardless, it was the wrong style for us at any time of year. We prefer small intimate hotels and not low-budget pack-em-in move-em-about housing projects. Aside from a few rooms... More 

Was this review helpful? Yes
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 19, 2014

Myself & my partner have recently stayed here for a week, we booked via Long Travel. The pictures looked great and we wanted somewhere we could really relax. The main hotel building is nice and pool is great. However, the biggest let down here are the bedrooms, which were closer to a 2 star level, we have stayed in hostels... More 

Was this review helpful? Yes 17
Manchester, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 14, 2014

On the surface this hotel has a stunning pool beautiful palm tree walk to a private beach and a great little pool bar. Couple that with great bar staff, cleaning staff whom are friendly and Vanessa the Spa treatment star and everything looks rosy. However, the hotel is in the middle of nowhere so you will need a car to... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question

366 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Pool/beach area (10)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (6)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Dining (5)
Viewed
Other (31)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (282)
Viewed
Amenities (34)
Viewed
Beach (20)
Viewed
Garden Room (53)
Viewed
Pool (23)
Viewed
Restaurants and Bars (45)
Viewed
Standard Room (58)
Viewed
The Hotel (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Marina Di Ostuni
5.3 mi away
Riva Marina Resort CDSHotels
5.0 mi away
Ostuni Rosa Marina Resort
4.8 mi away
Hotel Monte Sarago
Hotel Monte Sarago
#3 of 21 in Ostuni
4.5 of 5 stars 358 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Masseria Refrigerio
Masseria Refrigerio
#2 of 3 in Marina Di Ostuni
4.0 of 5 stars 67 reviews
10.3 mi away
Hotel del Levante
Hotel del Levante
#3 of 5 in Torre Canne
4.0 of 5 stars 356 reviews
5.9 mi away
Relais Masseria Caselli
Relais Masseria Caselli
#3 of 12 in Carovigno
4.5 of 5 stars 90 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay