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Magdalena Grand Beach & Golf Resort

Certificate of Excellence
Hotel website
Tobago Plantations Estate, Lowlands, Tobago
Best prices for: 1 room 1 guest
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Magdalena Grand Beach & Golf Resort
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Magdalena Grand Beach & Golf Resort
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822 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wakefield, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Magdelana is a beautiful hotel in a fabulous setting. I have just returned following a four night stay on an all inclusive package. What I have to say is constructive criticism, it is a few tweaks that can could make for better customer relations, and it won't cost the hotel anything to implement. Two issues : 1. Went to pool... More 

Was this review helpful? Yes 1
Trinidad
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed at the hotel for 4 days to celebrate our wedding anniversary. We have been to Tobago before, but we never knew paradise existed inside Magdalena's walls. Gorgeous landscaping, definite resort feel, amazing room with a sea view. Staff was mostly friendly and helpful and the pools were perfect. Best part was breakfast. Wide selection and... More 

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MONTREAL
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

So upon arrival its beautiful . Staff is friendly but hard to get a smile when being served. It's like were bothering them bysitting down. As for beach, so disapointed. There is no beach as such but an shoreline frint. You cannot swim here. There are chairs for sunbathing and plenty around the pool! The chairs by the rocky cliffs... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a good holiday at this hotel. However the Manager Ricardo was first class. Unfortunately we felt that the staff need training in Customer Service. ( especially the pool bars that also served food. If the management concentrated on this we would definitely return for another trip.

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Wareham, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from Magdelena Grand Beach and Golf Resort having had a very relaxing holiday. The hotel was very clean and the executive room spacious with a sea view. We went all inclusive which proved to be a good deal. The selection of food available and the hygiene very good. The swimming pool was ideal for children and... More 

Was this review helpful? Yes 1
Albany, GA
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ideal setting and beautiful view, however staff did not seem very coordinated or enthusiastic. On my late evening arrival, the ceiling fan in my room was not working. Engineering came and said they would replace it in the morning. After calling twice a day for two more days, I finally went to the front desk to complain,and then it was... More 

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Chicago, Illinois
Top Contributor
88 reviews 88 reviews
83 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beware this is a state owned hotel, previously was Hilton Hotel, the service was average with unenthusiastic staff and the location not so great as it is on the Atlantic side and swimming was out of the question as water was extremely rough and dangerous. They offer a shuttle to the Pacific side, unfortunately only twice a day, and since... More 

Was this review helpful? Yes 2
42Stephen, Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Hello bella134, Thank you for taking the time to provide us your feedback. As we strive to improve our service levels it is most certainly appreciated. The Atlantic coast is indeed a more animated picture as opposed to the calm Caribbean waters which can be reached with the complimentary resort shuttle. Even though there were some bright spots to your... More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Magdalena Grand Beach & Golf Resort for 11 nights. There seems to be a lack of communication for example the staff do not seem to have any sense of urgency. We were doing a trip to Trinidad for to attend carnival, whereby we booked a taxi for 5:00 a.m. This booking was made through the hotel... More 

Was this review helpful? Yes 4
42Stephen, Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Hello Jill M. I am very grateful for your in-depth and detailed feedback of your time with us, however I am deeply saddened as there seems to have been a series of unfortunate issues that you encountered while on vacation. Please understand that this is not at all the way we do business. It seems you have not at all... More 

Warwick, United Kingdom
Top Contributor
61 reviews 61 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After staying here for a week, we've left in two minds about the quality of the hotel. The bedrooms are nicely appointed, well maintained, but no more than 3.5 star in the amenities provided. All seem to have a view of the sea with patios or balconies for those on the upper levels. The location is the eastern side of... More 

Was this review helpful? Yes 1
42Stephen, Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Hello Parseltongue, Thank you for visiting and taking the time to provide us your feedback I was disappointed to learn that you did not totally enjoy your time with us. However your feedback has highlighted a number of areas for improvement that I have since shared with my Leaders. Your feedback will ultimately help improve us to improve on service... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property in its hay day was absolutely gorgeous! New management has a responsibility to bring it back up to the quality that it once was as a Hilton Property! When you sit in the lobby and look up you can see day to day wear and tear that should be kept up. The breakfast was great however a couple... More 

Was this review helpful? Yes 1
42Stephen, Manager at Magdalena Grand Beach & Golf Resort, responded to this review

Good day k m, We are glad that you enjoyed your time with and that you took the time to provide us this wonderful feedback. Thank You! We most certainly appreciated you spending some time with us. We strive daily to ensure the property is maintained, however the sea blast is a constant challenge for the teams and the preventative... More 

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