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All 2 Black Rock hotels

Grafton Beach Resort

3.0 of 5 Resort (All-Inclusive)   |   Stone Haven Bay | PO Box 25, Black Rock, Tobago
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Grafton Beach Resort
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Ranked #2 of 2 hotels in Black Rock
A recent review
4 of 5 stars reviewed 2 weeks ago
TravellerSanJuan San Juan
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290 people have reviewed this hotel

Traveler rating
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    92
    59
    34
    61
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61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
San Juan
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay was pretty good, some of the front desk staff needs training but the professionalism of manager/supervisor Sheldon Lee Wing could stand as First Class service any part of the world! Overall the stay was great. We even got to see a leatherback turtle right on the beach at the hotel.

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014

When we visited, the hotel was undergoing renovation work and that did mean some of the facilities weren't open. We also had issues with finding our booking at check-in and problems with the rooms. The first room was not clean and it took over a day for staff to respond to our complaint and clean the room again. The second... More

Was this review helpful? Yes 1
Paramaribo, Suriname
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 3, 2014 via mobile

Some staff are very friendly and helpful while others could care less if you are satisfied or not. Food wasn't all that good for the price. The rooms need updating badly. The toilet kept running after flushing, the shower was horrible with the shower head being blocked with rust and the balcony doors were hard to open and close. The... More

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San Fernando, Trinidad
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 26, 2014

To whom it may concern Dear Sir/Madam, I Gizelle de Verteuil wish to inform you as to how disgusted i am about my stay at Grafton Beach Hotel. I truly expected better for my monies worth. On December 16th 2013 at almost 7 mths pregnant i decided to come to Tobago along with Mrs Judy Placide to ease some of... More

Was this review helpful? Yes 8
Indianapolis, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2014

My 3 person family stayed there in Feb 2014. Our room was ready by 1pm (two hours earlier than allowed checkin time). They accommodated us. I heard others complain about the towel service, however I found it very good. We had no issues receiving towels. The breakfast is ok. We ate the buffet at dinner for TT$180 each. It was... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 25, 2014

My husband and I are currently staying at this resort. Following most of our travels, I am not one for reviews, often for lack of time, this one however, cannot be omitted. At the time of writing, from our balcony, I am torn between the spectacular views and the sound of jackhammering! I've stepped out of the shower, in time... More

Was this review helpful? Yes 6
Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2014

After the wild ferry ride from trinidad, which is a whole other post...we went straight to Grafton bay Resort around 3:00pm. check in was very helpfull. Got 2 great rooms with ice cold air conditioning. All the rooms have a beach view. Nice beach,,no crowds. Had a little incident at the hotels beach side grill. We were trying to get... More

Was this review helpful? Yes 5
Savannah, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 9, 2014

First of Tobago is a beautiful Island. Our stay at this Resort was good. Checking in took some time, but we were grateful to the staff for giving us 5 ocean view rooms, even though we book garden view room. You all ROCK!!!! Waking up to the beautiful sounds and sight of the ocean was magical. The rooms are dated.... More

Was this review helpful? Yes 3
Tavares, Florida
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 5, 2014

Arrived New Year's Day for wedding. After a long flight with many problems I was greeted at the hotel with smiles. My room was very nice with a view of the beach. Dinner was good that night and the staff was very friendly. Throughout my stay the staff was very good. Wedding reception was outstanding. Thank you to the staff... More

Was this review helpful? Yes 2
Derby, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2013 via mobile

Me and my partner stayed here at Grafton for 2 weeks all inclusive from 4th December. Our holiday was superb and was only perfected thanks to the attentiveness and care of the staff. The food at Grafton was delicious especially the lunch a la carte menu and food at the beach bar was just as nice! The rooms were very... More

Was this review helpful? Yes 7

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Additional Information about Grafton Beach Resort

Also Known As:
Grafton Beach Hotel Black Rock
Grafton Beach Hotel
Grafton Beach Resort All Inclusive
Grafton Beach Resort Tobago
Grafton Beach
Grafton Beach Resort Tobago/Black Rock
Address: Stone Haven Bay | PO Box 25, Black Rock, Tobago
Location: Caribbean > Trinidad and Tobago > Tobago > Black Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Black Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Grafton Beach Resort 3*
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