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Grafton Beach Resort

Stone Haven Bay | PO Box 25, Black Rock, Tobago
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Grafton Beach Resort
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Ranked #2 of 2 Hotels in Black Rock
A recent review
3 of 5 stars reviewed 4 weeks ago
ThebigD111 London, United Kingdom
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363 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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trinidad
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at the resort from Thursday to Saturday.the checking in was long and drawn out,it took almost 35 minutes.the receptionist took their time as they went through the process. A complimentary drink was given from the pool bar. The room was on the 2nd floor with a great view of the beach from the balcony.the balcony was wooden,but felt strong... More 

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Luton, United Kingdom
Top Contributor
56 reviews 56 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Beautiful stunning location right on the beach which is rare for Tobago. Shame the food was so poor. The steakwich was very poor quality meat with canned mushrooms making the bread soggy. Fries were reconstituted and fried in old oil. However the vegetarian panino was fine. Overall a poor experience.

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Travelers are raving about these Black Rock hotels

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bizarrely, I started reading reviews of this resort after booking a very reasonably priced all inclusive deal for a week here. We arrived with some trepidation, delivered by mini bus after a short ride from the airport. Check in by Elouiza was efficient but there were only two couples checking in. Our room was on the same level as check... More 

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Saint Julian's, Malta
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

We stayed for one night just before hopping over to Tobago. We go a good rate through travel republic £84 bed and breakfast for 2adults and 2children (4 and 7 years). The lady at the check in was so friendly and helpful. The room was slightly out if date (we didn't expect this), but clean, cool and adequate bedding for... More 

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Ottawa, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 1, 2015

Waited 3 hrs, wont allow early checkin unless you pay. No consideration for customers, no one came to assist, and the room not ready after the check in time. Not good for business. No one is ever at the reception

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Cunupia
2 reviews
4 of 5 stars Reviewed March 28, 2015

it was quite easy to confirm my renovations and every effort was made to ensure our comfort. the hotel is by a secluded beach on the island. my family was impressed with the rooms, food, and amenities provided.

Review collected in partnership with Amoma.com

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1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 27, 2015

Firstly I would say the quality of the hotel was good. BUT in terms of security I am truly disappointed. My experiences is as follows. I checked into the hotel on the Friday afternoon which was fine then decided to visit some friends at a neighboring hotel. I then returned to collect some clothes and as I was in a... More 

Was this review helpful? Yes 5
Miami, Florida
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 24, 2015

The hotel was a bit difficult to locate as the name on the building is hidden by the guard house. This facility is connected to Le Grand Courland resort so for those attempting to locate the hotel its a few seconds away. The check in staff was quite pleasant and welcoming. We were given an ocean view room but could... More 

Was this review helpful? Yes 1
Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 20, 2015

I stayed here wen i took my BF to the Caribbean. I should have found somewhere else. The staff upon check in was very RUDE, The towels had stains. the sheets clearly had makeup and the floor had wet foot prints. The breakfast was STALE (meaning not stored in proper conditions) . Again I told the staff and was told... More 

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Port of Spain, Trinidad
1 review
1 of 5 stars Reviewed February 19, 2015

Front Desk service terrible - Dining room service terrible - no wifi connection during our trip - ran out of plates in the dining room - no bar service - no trained staff - fantastic service at the beach bar however General Manager and Operations Manager cooking food - will not return !!!

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