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Schloss Eberstein

Certificate of Excellence
Schloss Eberstein 1, 76593 Gernsbach, Baden-Wurttemberg, Germany
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41 Reviews from our TripAdvisor Community

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Traveler rating
    24
    11
    4
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (41)
  • Mar-May only
    (5)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (7)
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Welwyn Garden City, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is stunning. You wind your way up a steep hill and when you get to the top wow! The rooms are really well appointed, beautifully quiet! Mine had a jacuzzi in the bath just what you need to unwind after a busy day! We ate outside on the terrace enjoying the spectacular view & excellent food!

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RestaurantEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear Amanda, thank you for your review of the Hotel Schloss Eberstein. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time for your feedback. We strive to provide the high standards of service. It is therefore very rewarding when this has been achieved and our efforts are kindly recognised by our guests... More 

Istanbul, Turkey
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

We went this castle hotel for my birthday anniversary.hotel is in the black forest and there is a vineyard. Staff is so kindly..Rooms are really sweet and clean. you can find 2 restaurants.both of them are good but one is Werner's restaurant is perfect.We like this hotel.

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SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear Zeynep, thank you very much for your comments following your recent evening at the Hotel Schloss Eberstein. It is a pleasure to read that you liked the charming atmosphere of our venue. Furthermore we are happy that you enjoyed your birthday with and our culinary delights and temptations! We enjoyed looking after you and we hope to welcome you... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 29, 2014

Our family of 4 spent a night in this wonderful hotel. We really enjoyed the views of the valley below. The room was very well decorated and lovely. The breakfast was delicious . There are hiking trails all around to take advantage of. I highly recommend this hotel

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SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear guest, thank you for your stay at our castle „Schloss Eberstein“ and especially for taking the time to let us know about your experience. We are delighted about your magnificent evaluation. Furthermore we are happy that you had a pleasant stay with us and that we were able to convince you of our service. We hope that we are... More 

Geneva
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 6, 2014

Beautiful Schloss with a fantastic restaurant. Our triple room was well appointment and very roomy and comfortable. We dined at the Werner restaurant our first night and liked it so much we dined there the next night. The staff is very friendly and helpful. There are beautiful hiking trails. We took a day trip to Baden Baden. Overall a wonderful... More 

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SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear guest, thank you very much for staying with us and for sharing your feedback. We are happy to learn about your excellent experiences with us. It is our ultimate goal to offer our guests a pleasant and relaxing time at our castle. Therefore we place great value on comfort, quality and a welcoming atmosphere. It is a honor to... More 

Vilnius, Lithuania
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 28, 2014

On our way to Europe park we decided to escape typical amusement park hotels and treat ourselves with a little bit of nice places. We booked two standard rooms for kids and us, twin and double and they were very nicely decorated and conveniently furbished, large in size with separate bathroom and toilet. Hotel reception is closing from 8 pm,... More 

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SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear guest, your wonderful feedback and your kind words make us happy and proud. We thank you for your big applause; we appreciate that you have taken the time to share your experience online. We are delighted that we met your expectations and that you and your family enjoyed the stay at our castle and our services. Customer care and... More 

CH
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 13, 2013

The small hotel (about 16 rooms) is nicely decorated, comfortable and the service is great. All rooms I stayed so far had either a jacuzzi or a steam bath and were comparably large. The Breakfast is good and given the price of the room is offer is great.

Was this review helpful? Yes 1
SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear guest, thank you for your comments following your recent stay with us. We are very pleased to learn about your excellent experience with us and that you enjoyed the time in the comfortable rooms. We feel honored that you liked the familiar atmosphere at our castle - to create a „feel-good- ambiance“ and to provide a warm and personal... More 

Roswell, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 25, 2013

My husband and I watched Rick Steve's show about Baden Baden and decided we wanted to stay there when we drove through Europe on our vacation. This place is not in Baden Baden, but it's a short drive. It's also a short drive to 2 other cute towns. As we pulled up the first thing we noticed was that the... More 

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SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear guest, thank you very much for your fantastic review. How lucky that you watched Rick Steve‘s show which brought you to our castle last year! :-) We are happy that you liked not only the amazing view but that we were also able to make you feel welcomed and to convince you as a warm attentive host. Great that... More 

Winchester
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 24, 2013

We stayed for one night on the candle light deal. The hotel is beautiful and very clean. The room was wonderful, the bed was good, the room was spotless. The staff were so helpful, they couldn't fine an iron so they got our shirts pressed for dinner. The meal in the Schloss Shänke was included in the deal and was... More 

Was this review helpful? Yes 1
SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear Stephen, “Possibly the best hotel stay so far...” - your statement makes us very proud and we feel very much honored. We are delighted to hear that our services, our facilities, our food and our wine have met your expectations and even more. Offering our guests wonderful moments is amongst our highest priorities and it is always gratifying to... More 

London, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 14, 2013

I went to a wedding here, and as the title says - proper fairytale. Just like something out of a Brothers Grimm tale! The view down the valley was beyond stunning, even at night. There are some great tracks through the woods also for running/walking. The hotel prepped the food for the wedding, including the first night bbq, which was... More 

Was this review helpful? Yes 1
SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear guest, thank you very much for your fantastic comments following your stay at our hotel. To be honest, we do have a passion for weddings and with the help of our skilled and experienced team we are thrilled to make every wedding a memorable celebration. Our castle itself offers a wonderful venue with a unique view for such a... More 

Rotterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 13, 2013

There is à big differente between both restaurants! The Schloss Schanke is okay, but nothing more then that! You would think with the good name the Schloss has , that the food woud be special-something new. But it's not that way at all. It's boring and it lacks inspiration.

Was this review helpful? Yes 1
SchlossEberstein, Guest Relation Management at Schloss Eberstein, responded to this review

Dear Jac, thank you very much for being our guest with us and for your honest feedback. It is important to get to know our guests’ opinion in order to improve our performance constantly. Therefore we appreciate your comments very much. It is sad to read that your experience with us was disappointing. Our ultimate goal always is to offer... More 

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