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Sea Star Resort

Certificate of Excellence
98/2 Tran Hung Dao Street | Ba Keo, 7 Ward, Duong Dong Town, Phu Quoc Island, Duong Dong, Phu Quoc Island 950000, Vietnam
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Sea Star Resort
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Ranked #6 of 18 Hotels in Duong Dong
Certificate of Excellence
A recent review
4 of 5 stars Reviewed June 25, 2015
NemaSen Hanoi, Vietnam
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570 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hanoi, Vietnam
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2015

Really nice and clean hotel, right on the beach and in walking distance of bars and restaurants. There are cheaper hotels in the area and it isn't that close to the town. Also it's not on the nicest beach on the island, although you can hire bikes from the hotel and travel to the closest ones.

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Level Contributor
2 reviews
2 of 5 stars Reviewed June 4, 2015

I unfortunately did not look at the recent reviews before I booked this place. If I had, I wouldn't have stayed here. I can see why this hotel has pretty mixed reviews. They are currently in the middle of construction, so parts of the hotel grounds are a bit of a mess with building materials. It did get noisy around... More 

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San Diego, California
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 4, 2015

Sea Star has a great location along long beach, and a fantastic stretch of sand at the shore with lots of natural shade. The bungalows are nice but could be much better for the price. Beds were pretty hard, but the rain shower head was great. The included breakfast was delicious. Compared to other locations price was on par but... More 

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Copenhagen, Denmark
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 30, 2015

The location here is exellent. In close proximity to the Duong Dong and Night Market. Right on the beach. We had a bungalow in second row from the beach. We were a family with two children so had an extra bed installed in 20m2. Extra cost is 30% on the room. Way too expensive. Room is so basic. The aircon... More 

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Perth, Australia
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39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 18, 2015

I stayed 6 nights in a garden-view room it was well cleaned every day and a little basket replenished with coffee, tea and fruit. The rooms are comfortable if a little dated and the price is a little high, A/C worked well though. Staff were friendly and helpful with good English. The mattress was high density foam so rock hard.... More 

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San Francisco, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 15, 2015

Even though Seastar’s inconsistent customer service is well-documented here, we were somehow hoping loyalty meant something. Nope. The same indifference welcomed us, that made it an easy decision for us to cut our stay and hightail it to another resort. This was our third return visit to Phu Quoc (for 8-days) and we had always previously enjoyed being beach-side with... More 

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uk
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed April 11, 2015

I last stayed here in 2009 and returned this year for a few days. I wouldn't go back a third time unless they sort it out. It's undoubtedly on one of the best spots of beach on the island but it's been a neglected over the last few years. They have built another wing of about 30 rooms back from... More 

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Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 7, 2015

We stayed four nights in the new hotel wing, which is off the main road down a driveway so there's no traffic noise. Due to the tiled floors there is a bit of noise echo in the building but not a major issue for us in April - fairly quiet time. The rooms are modern and AC runs well. The... More 

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Moscow, Russia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed April 7, 2015

We spent 2 nights in a garden-view before we moved to a different long-stay bungalow complex. The room is basic and tiny, only to sleep in, however the resort area is larger witn numerous bungalows and a bigbuilding with hotel-style accomodation. The staff is helpful, there is even a guy who speaks decent Russian. The restaurant is set in colonial... More 

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London
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed April 2, 2015 via mobile

good points - good beach location, quiet bad points - beach bungalows need updating, old and worn, inadequate aircon, we roasted! temperamental wifi, doors and windows that don't close properly, so we had cockroaches and Mosquitos aplenty in the room. Tired bathroom, no beach towels, tiny pillows on bed that never got dry, beach bar that didn't open until 2pm,... More 

Was this review helpful? Yes 3
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Prices are for 1 room, 2 adults
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