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Arcadia Phu Quoc Resort

Ward 7, Tran Hung Dao Street, Duong Dong, Phu Quoc Island, Vietnam
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Arcadia Phu Quoc Resort
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Arcadia Phu Quoc Resort
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197 reviews from our community

Traveler rating
    31
    74
    43
    28
    21
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24
98
7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Arcadia Phu Quoc Resort
See the most recent reviews
Australia
Top Contributor
109 reviews 109 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed August 8, 2014

Got off to a bad start when on check in we were told that they did not have our booking but after realising that it was their problem (receptionist did not register the booking despite it being confirmed by travel agent) well recovered by staff who offered 1 night in standard room and remaining 3 nights upgraded to beach view... More 

Was this review helpful? Yes 12
Regina, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 30, 2014

I spent time here with my family. The service here is great, I had asked them to surprise my brother and his wife. They arranged the gift in the room. The manager at the time is very warm hospitality. The restaurant for breakfast (buffet) is great if you stay there 1 nite.

Was this review helpful? Yes 12
Tokyo, Japan
Top Contributor
50 reviews 50 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed June 27, 2014

We didn't stay at this hotel but there is no way to review the restaurant separately on this site. We made the mistake of wandering down the beach from our hotel and deciding to stop here for lunch. We were able to sit right away as the restaurant was fairly empty but that's the only redeeming feature I can think... More 

Was this review helpful? Yes 19
Oulu, Finland
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 22, 2014

We stayed in beach front bungalow for five days. Room was nice and clean, only problem was the air-conditioning, which wasn't powerful enough to cool the room. Cannot recommend the restaurant thou. Chicken wings had 90% bone in them with just few pieces of meat here and there. They were also always short of something we tried to order, no... More 

Was this review helpful? Yes 14
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 16, 2014

We stayed 5 nights in the beach front bungalow and were really happy with the location and the room. The view and 10 steps to the beach was amazing. The breakfast is terrible and we ended up eating at La Veranda which is left up the beach 5 minutes or at Elana's Cafe. This we found annoying by the end... More 

Was this review helpful? Yes 13
Christchurch, New Zealand
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 25, 2014

We stayed in Arcadia 3days and totally happy. We have a deluxe room. Room is basic and provides all you need. Bed is OK, comfort and big enough for 2 persons. Bathroom is big but water is not strong but still OK. Beach is just few steps away. Resort provide a free beach towels if you don't have your own.... More 

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Doncaster, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 22, 2014

We stayed in a beach front bungalow and were very pleased with it as it had a great view. The bathroom was clean and very modern. The pillows smelt a bit sweaty/musty, as did the towels. However we got some laundry done nearby and it came back smelling sweaty too so not sure if it's the water. We were concerned... More 

Was this review helpful? Yes 12
Adelaide
Top Contributor
60 reviews 60 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 11, 2014

Next door to where we are staying at Mai House we thought we would give it a try. The staff were super friendly, the food was ok without being great (definitely not better than Mai House). Nothing to complain about but also nothing to write home about.

Was this review helpful? Yes 20
San Diego, California
Contributor
11 reviews 11 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 8, 2014 via mobile

I personally not really like this resort. I mean the beach is beautiful and the resort is nice but the service wasn't that good. Restaurant is terrible, I could not believe how little the plates of foods were, and four tiny tiny little bowls of rice was over $6, what in the world!!! I meant common!!! Even the 5 star... More 

Was this review helpful? Yes 20
Hanoi, Vietnam
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed April 30, 2014

First, I must say that the resort has nice bungalow and beach view. Breakfast is also decent and staffs are helpful. But those are probably the only good points I can see. To be honest, staying in this resort is the worst experience I've had so far. There is no door to bathroom. Bathroom is small and as I know,... More 

Was this review helpful? Yes 27
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