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Arcadia Phu Quoc Resort

Ward 7, Tran Hung Dao Street, Duong Dong, Phu Quoc Island, Vietnam
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Arcadia Phu Quoc Resort
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Arcadia Phu Quoc Resort
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181 reviews from our community

Traveler rating
    24
    70
    42
    25
    20
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20
90
7
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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South Wales
Top Contributor
63 reviews 63 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 1 week ago

This place could be paradise. Bungalow rooms look lovely but a bit like being in a goldfish bowl as they have full length glass windows and doors so no privacy. I booked an "ocean view" deluxe room with Hotels.com. Unfortunately there are none - only "partial sea view" rooms. The first room we were were taken to looked out onto... More 

Was this review helpful? Yes 2
France
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The Arcadia Resort is a really great value for money if you have booked it for low price (we had a Deluxe Garden room for around 40 USD with breakfast). For that low rate, it is a real deal : just walk 2 minutes and you are on the beach (nice sunset, enjoy a late drink,..), and breakfast buffet is... More 

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California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our friends wanted to try this because the BBQ looked good. The guy at the BBQ was very nice and spoke English well, and that's the best I can say about this place. The food was the worst I've ever had in Southeast Asia, OMG! The fried spring rolls must have been frozen ( out of a box maybe?) they... More 

Was this review helpful? Yes 2
Singapore, Singapore
Top Contributor
82 reviews 82 reviews
13 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This resort is one of it's kind, located deep from the mainroad, it takes at least a good 10 minutes walk but it's worth is because it's just right beside the beach. The resort is divided into bungalows and rooms where bungalows have direct view of the beach, which is amazing and closer while rooms are further away. The beach... More 

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Monastir, Tunisia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2015

Don't read the bad reviews, this hôtel is really amazing, very beautiful and well kept gardens, hotel directly to the sandy beach. Staff very professionnal & polite. Very large rooms with huge bathrooms, the terrace is a must. Breakfast very honest with an European touch. the beach is very clean. We enjoyed every second of our stay. We will definetely... More 

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 17, 2015

This hotel was such a let down, we wanted something basic therefore wasn't expecting much! We booked & paid for a sea view, we had a view of a bungalow roof!!! Staff extremely unhelpful & rude!! No 'Manager' available for our 3 day stay!!! Breakfast area was filthy, food on the floor, never cleaned up!! The staff's Idea of cleaning... More 

Was this review helpful? Yes 5
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2015

We stayed here for the first week of February 2015. Once again do not take any notice of the negative reviews. I didn't read the reviews until after booking the Arcadia so I was a bit dubious, thankfully they were wrong. We found all of the staff to be very friendly although some of them spoke very little english, but... More 

Was this review helpful? Yes 2
London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 13, 2015

I have to say this first and foremost. Don't take what other people have said about this resort. My boyfriend and I nearly didn't stay here be jade of the reviews. I only have a few negative things to say about it but apart from that we had a lovely week here. We got upgraded to to a sea front... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 12, 2015

Chose this restaurant on face value. Unfortunately it's not up to much. Poor value - three prawns in the prawn curry! The rest of the meal (we had three seafood dishes) was so so. I'm a resident of Vietnam - I know what I'm talking about. Staff were not apologetic and failed to resolve the issue. The toilets were grubby... More 

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 10, 2015

I should preface this by saying that I have never (really, never) complained in a restaurant. Our brief experience with Arcadia broke my 32 year run. First (just to be kind), the good: nice decor (yes, its on the beach so there's not much in the way of decor, but there are nice fairy lights and tablecloths). That's all there... More 

Was this review helpful? Yes 3
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