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Arcadia Phu Quoc Resort

Ward 7, Tran Hung Dao Street, Duong Dong, Phu Quoc Island, Vietnam
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Arcadia Phu Quoc Resort
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257 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I sent this email to the management while there, to date haven't had a response, so I've posted it. For the attention of the manager / hotel owner, I wanted to take a moment to give you a little feedback for your hotel - we are guests staying here at the moment for a 9 night stay. Let me also... More 

Helpful?
Thank Davimet
Ho Chi Minh
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A short taxi ride from the airport and the main town, the entrance is down some windy alleys of cafes and restaurants; at the end is a simple but comfortable resort nestled at the end and located on a nice stretch of beachfront. Some areas of the resort are in need of upkeep though if you're prepared to accept a... More 

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Thank 2Cyclo
Buenos Aires, Argentina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 5, 2016

The location is great - right at the beach only 5 minutes scooter ride from the city. We explored all areas of the island and this location is definitely a good choice. We stayed in standard rooms which have gaps around windows, making A/C ineffective and allowing mosquitoes to enter freely. The resort inner area is covered by well maintained... More 

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Thank kychal_zahon
Eastbourne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 4, 2016 via mobile

Spent 10 days over the Christmas period and had a wonderful time. The Gala Dinner on Christmas Eve was lovely, a surprise for us included in room rate. The staff took pride in ensuring we had fun and good a drinks kept flowing. The staff at Arcadia were lovely and did their very best to ensure all expectations were met.... More 

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Thank Cavallaris
Cape Town Central, South Africa
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

The Arcadia is well situated on Long Beach, in touching distance of Duong Dong. The rooms and property offer much potential but the management, or lack thereof, reeks of an establishment way out of their depth. The rooms are big and comfortable and the location is good. Beyond that, everything else is mediocre. The food is well below average, the... More 

Helpful?
Thank JonnyWolf
China
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed December 26, 2015 via mobile

This hotel is old and outdated to say the least. The bathroom was not very clean although the the water was warm and good pressure. We stayed for a few nights and glad we didn't book more. The restaurant sold possibly the worst Vietnamese food I've ever eaten (spring rolls that tasted like they had been deep fried day after... More 

Helpful?
Thank TheChinaTraveler

Travelers are raving about these Duong Dong hotels

Lviv
1 review
1 of 5 stars Reviewed December 23, 2015

Minuses: 1. Staff's English level is very poor, seems they know only few words in English 2. Rooms and bungalows are outdated and needs reparation 3. Cleaning ladies didn't clean the room in some exact hours, they came randomly, whenever they want: one day at 9am, another day at 4pm. They changed linens only once per week and it weren't... More 

Helpful?
Thank Maryana_Lviv
Litija, Slovenia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 21, 2015

Excellent location by the sea. Close to many restaurants.Friendly staff, some do not speak English, but this is not a problem. Very good breakfast. Availability choice even if we're late. Proximity to the city about 4 km .Very good for 3 star hotel and good price. However, should lead to the rooms invested approx 100 USD and one day of... More 

Helpful?
Thank Jonirj1
London, United Kingdom
1 review
1 of 5 stars Reviewed December 19, 2015 via mobile

Extremely terrible hotel. Very overpriced. Air-conditioner doesnt work properly, so we were cooking inside the room, it comes from ancient times, i think. Villas have floor to ceiling windows on the beach with people sunbathing right next to your window-no privacy at all. Poor and rude customer service. Baby cot is very old and not suitable for older babies! Overall,... More 

Helpful?
Thank kerry_london85
Durham, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

hotel is really nice for the 3 to 4 star it is rated. I just got the best room no 1 it was massive two kingsize beds right on the beach. it includes breakfast even though my booking said it didn't. however it was the same every day but not the best I've had. Yes I would stay there again.... More 

Helpful?
Thank rubyrockstar
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