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Eden Resort

Cua Lap Hamlet, Duong To Ward, Duong To, Phu Quoc Island, Vietnam
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1 room 1 adult
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Eden Resort
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403 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Modern facilities, terrific pool, beach bar perfect for sunsets, big buffet breakfast. Still further options for Eden to expand lunch and dinner choices, staff very friendly and helpful. V Within walking distance of other trip advisor rated restaurants such as Cami's ( great choice )

Helpful?
Thank Neil B
Copenhagen, Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

+ This has a fantastic location and view! The infinitypool and the ocean gives you the most beautiful sunset! Friendly staff, some more trained than others. A breakfast buffet with a little something everyone. - they charge service and VAT on everything you buy on the hotel, food, drinks,mini bar, spa treatments! 15% on all. This made us choose other... More 

Helpful?
Thank MajSara
Level Contributor
201 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived on New Year's Day - my husband was really ill. The staff were kind and suggested I took him to the local hospital. They were reluctant to call a doctor. Result I finally forced them to call one later which incurred a double bill because it was late!!! Then there was no hot water to shower. I read... More 

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Thank Mespey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

First of all, completely different photo of ocean view in the internet. Two, the woman manager is very unkind than other staffs. Specially, the staff of arranged taxi is very kind. Three, the most of facility is too old. Tap of water is not working well!! Four, If I ask anything to front desk, it takes too many time. Very... More 

Helpful?
4 Thank Juyeon L

Travelers are raving about these Duong To hotels

Bergen, Norway
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There are so many reasons not to stay at this hotel, I'll list a few: There weren't nearly enough sunbeds for all the guests, the sunbeds they did have were old and falling apart, and the mattresses were rotten. It was dirty. The electric kettle in the room gave a horrible taste to the water that I could taste through... More 

Helpful?
2 Thank talebo
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in one of the bungalows, really spacious and a superb outdoor shower and bath. Hotel restaurant was surprisingly good. Service wasn't good though, lots of staff but most of them not interested. All seemed to be very young and no evidence of any managers overlooking them. Sometimes you were trying to get served and the staff were playing table... More 

Helpful?
1 Thank Kevinhaz
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely time at Eden resort from start to finish. Amazing, attentive staff who looked to help with every possible element. Upgraded to bungalow at check in which was lovely as had access to a private terrace. I recommend asking fora room away from the restaurant so it's less noises at night due to the entertainment. Bathroom is positioned outside which... More 

Helpful?
Thank YazzLDN
Eden Resort P, Owner at Eden Resort, responded to this review

Dear YazzLDN, How kind it is of you to beautifully relate here on Tripadvisor your lovely experience with us. We are very thankful to read that despite of some shortcomings you still find our humble hotel beautiful and that you had a lovely time. Your praise to our dedicated & hardworking staff will surely be well disseminated to each department.... More 

Wellington
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I forgot when I booked this hotel that I'm not a big fan of resorts. Having said that, it's really the only way to get beachside in Phu Quoc as the resorts have the beach sown up. The pool, bar and beach facilities are really good. Some of the bungalows look nice (if photos on website are anything to go... More 

Helpful?
1 Thank LMMR
Eden Resort P, Owner at Eden Resort, responded to this review

Dear LMMR, We would like to thank you for sharing your experience with us and for letting other potential guests know of our services and facilities here at Eden Resort. We wish you all the best in life! We await the opportunity to serve you again. Thanks & Best Regards, Haiah Adam – on behalf of Eden More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was picked up in the airport and was welcomed at the reception by really nice people. I had booed the deluxe room with sea view. It was two rooms at fourth floor, with a living room, a bedroom, a big bathroom and a balcony. At the balcony I had the view of the swimming pool and the sea. The... More 

Helpful?
1 Thank Amalie I
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Amalie, We cannot thank you enough for posting your wonderful review about your stay here with us at Eden Resort last June 2015. We can never forget such young, independent & charming traveller like you. You have been such a wonderful guest and we are very grateful to know that we have made you feel welcomed during your stay.... More 

Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

...but I expected more from this place. It is quite expensive and does not reach the 4 star or the level the price stipulates. Breakfast is good but you get better lunches and dinners outside the resort. Don't miss CAMI's just 500m north up the road. If you travel in a group and want to have sun chairs next to... More 

Helpful?
Thank Klas B
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Klas B, Firstly, thank you so much for choosing Eden Resort and for posting your review on this site. We appreciate your constructive feedback for we know this is mostly for the betterment of our service. And we are sorry if we didn’t manage to exceed your expectations. We hope to have a chance of serving you again in... More 

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