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Eden Resort

Cua Lap Hamlet, Duong To, Phu Quoc Island, Vietnam
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Eden Resort
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328 Reviews from our TripAdvisor Community

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Traveler rating
    83
    103
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    27
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81
136
5
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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  • All months
    (328)
  • Mar-May only
    (105)
  • Jun-Aug only
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    (43)
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Singapore, Singapore
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My friends and I booked this resort through Agoda - pictures are deceiving beware! Naturally, we were disappointed when we got to the hotel. We made a complaint, but the front desk weren't helpful. We even wanted to pay for a more expensive room/bungalow, and weren't allowed to. For no valid reason. Housekeeping is very noisy and loud in the... More 

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Singapore, Singapore
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've just spent 3 nights staying in this resort. My point of view would be different to many people here since I speak Vietnamese. Although having read several bad reviews about the resort's staff attitude, we finally decided to book 2 deluxe rooms here since there were no better options at the time. We ended up being upgraded to bungalows... More 

Was this review helpful? Yes 1
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

4- * resort. Location is a bit farther then others from the centre and the night market. Small pool next to the restaurant, with kids' pool and a whirlpool. Beautiful beach. The restaurant is OK, quick service, acceptable pricing considering you're staying in a resort, good outdoors sittings (beware of relentless mosquitoes in the evening). Buffet deals every nights with... More 

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Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed June 19, 2015

Spent 5 nights at this resort. The staff were friendly however that's the only good thing the hotel had. The staff hardly spoke English which made it difficult to order room service, book tours, get staff to attend to our needs etc. The shower is ridiculous, no water pressure and no hot water and the staff couldn't understand what we... More 

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Travelers are raving about these Duong To hotels

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

My wife and I stayed at Eden Resort in late April this year for four days (covering April 26th weekend) and it was a beautiful experience. No other words can describe it! The waters in Phu Quoc are crystal clear and the beaches are gold sand. Best of all, there were few tourists staying at the hotel; and we had... More 

Was this review helpful? Yes 1
NEWCASTLE
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed May 31, 2015

We arrived by the fast ferry, which was an experience and a half as we broke down or stopped twice and were left bobbing around the ocean not knowing what was happening. Anyway, we are on our way and arrived at Phu Quoc wharf, expecting to be picked up by Eden Resort having emailed this request previously, No Not happening!!!... More 

Was this review helpful? Yes 4
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 28, 2015

We stayed here at the tail-end of a month-long trip through Vietnam because we wanted to splurge and we wanted some relaxing time on the beach. Overall, the experience was fairly good, but there were a few glitches and things that were not advertised accurately. PROS * The setting is stunning. Close to the airport and right on the beach,... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 25, 2015

The recipe of failure...get your hands on a nice property with a good location and provide staff with bazaar mentality. We ended up in this hotel after missing our flight and having to stay in Phu Quoc another night. We chose it because it was what close to the airport and had really good last minute deals. And it looked... More 

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Cheltenham UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 9, 2015

Out of the four hotels we stayed in during our trip to Vietnam this was the most expensive and unfortunately the most disappointing. We'd read the reviews before we travelled so were slightly wary, but we struggled to find a nice biggish resort hotel on Phu Quoc without paying and absolute fortune, which is why we settled for here. Firstly,... More 

Was this review helpful? Yes 2
Los Angeles, California
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed May 7, 2015

First off we arrived and our room wasn't ready, we were taken to dirty room with someone else s clothes in it. We asked if we could move, they said they had a bungalow available but there would be extra fee.. after some talking the manager agreed to let us upgrade for free (That was nice) the bungalow was nice,... More 

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Hotel & grounds (39)
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