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Halcyon Palm

Sunset Crest | St James, Sunset Crest, Barbados
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Halcyon Palm
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Halcyon Palm
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80 reviews from our community

Traveler rating
    10
    29
    29
    4
    8
See reviews for
19
38
7
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Peterborough, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The check-in was very quick and friendly. The hotel is older but all we needed. It was clean and roomy. We called the desk the second day to ask for extra pillows and they were there within a few minutes. Loved sitting on the balcony enjoying the scenery. Only a few blocks from the ocean and restaurants in a great... More 

Was this review helpful? Yes 3
Konin, Poland
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 12, 2015

Not easy find reception desk,to check in you have to go to Travellers Palm hotel - there is small parking place Very small sign on the road where to go, even GPS had a hard time to take us to our destination. Friendly front desk staff, Rooms were big but not very clean,missing lightbulbs, we found some hairs on beds... More 

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Toronto, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 4, 2015

We were lucky to grab a great last minute deal for Christmas week, and found Halcyon Palm apartments to be perfectly acceptable budget accommodations. My advice - don't show up expecting a luxury beachfront resort and you'll be fine. There is no on-site lobby or lounge so when you check in/out or need anything you will need to walk a... More 

Was this review helpful? Yes 4
Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 28, 2014

The apartments are very comfortable and well located a short walk from the centre of Holetown. On arrival make sure your taxi driver takes you up to the Travellers Palm to get you keys and helps you find you apartment. All staff are helpful and polite. We had to buy cleaning products to supplement the work of the maid and... More 

Was this review helpful? Yes 1
Jennifer H, General Manager at Halcyon Palm, responded to this review

Many thanks for your warm comments. We do look forward to seeing you soon again. As a valued guest it is your comments that assist us in ensuring your needs are met and our service is improved. I do apologis for lack in daily service as we strive to better our standards and services. Thank you for choosing us and... More 

Huddersfield, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed November 22, 2014

Grouting in all floor tiles was dirty. Paths outside still thick soil from rain storm some days(weeks?) before we arrived. Electrics faulty - kettles (we got through 2) switched themselves repeatedly unless unplugged. Office is 10 min walk away at Travellers Palm - perhaps they need to make an effort and check on conditions at Halycon Palm

Was this review helpful? Yes
Jennifer H, General Manager at Halcyon Palm, responded to this review

I do apologise for any inconvenience during your stay with us. We are in the process of upgrading The Halcyon Palm Hotel as more than half the bathrooms are complete. We do hope to meet guest expectations and do hope that if you return to Barbados we can make up for any disappointment caused. If reported to our office and... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

I have stayed here in various apartment's over the years and they are great, ideal for chilling after a long day, comfy after hard partying and the staff are amazing and always helpful whenever you may need them. Wendy located in reception at the Travellers Palm is the best you could ever hope for, David the security man is available... More 

Was this review helpful? Yes 3
Jennifer H, General Manager at Halcyon Palm, responded to this review

Thanking you for your warm comments. We do look forward to seeing you soon again. We do appreciate your support and your repeat visits. The Management and Staff More 

Bridgetown, Saint Michael, Barbados
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

this is the second time i have stayed here and i have no complaints about its. I wanted a peaceful getaway for a weekend and this place is the right place to have your stay. also for the price you can't have any faults also

Was this review helpful? Yes 2
Jennifer H, General Manager at Halcyon Palm, responded to this review

It is always a pleasure to read guest comments and to see we have met guests expectations. I do appreciate your comments and we do look forward to seeing you soon again. Have a great Holiday Season The Management & Staff More 

london
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 8, 2014 via mobile

This hotel has SO much potential to be an excellent 2-3 star hotel, but the decor and fittings especially the electrical fittings are in urgent need of service. I arrived in the night. Had difficulties locating the Travellers Palm to check in. Was greeted by security (1 man) who took us to our room. On arrival everything looked fantastic as... More 

Was this review helpful? Yes 1
Jennifer H, General Manager at Halcyon Palm, responded to this review

Many thanks for your review. On behalf of the Management and staff of The Palms Resort I want to extend gratitude for choosing us here at The Palms resort as your accomodation getaway. I do apologise that we have not fully met your expectations but appreciate the fact that you do see potential with our properties. We are in the... More 

Floral Park, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2014

the owner i think his name is Ashmed and the other people were very helpful. The people at the office were also helpful. The place was nice looking and the pool was comfortable since it was warm sometimes. he hotel could look better if it was updated further. You do have to pay for ac and internet. They clean room... More 

Was this review helpful? Yes 2
Jennifer H, General Manager at Halcyon Palm, responded to this review

Good Afternoon Hope all is well. It is always a breath of fresh air to read our reviews on Trip Advisor as it gives us a guide line to follow in ensuring guest satisfaction is met. I do extend many thanks for your review and we here at The Palms Resort look forward to you visiting us soon again. It... More 

New Orleans, Louisiana, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed July 17, 2014

I didn't have any complaints staying at the Halcyon Palm. The staff were friendly, the A/C and internet worked well, and it was nice having a kitchen and balcony. A fifteen minute walk will get you to anywhere you want to go: restaurants, grocery stores, shopping, and of course the beach.

Was this review helpful? Yes
Jennifer H, General Manager at Halcyon Palm, responded to this review

In reviewing your remarks on Trip Advisor I want to extend special Thanks from all The Management and Staff at The Palms Resort and do look forward to seeing you soon again. It has been a pleasure, as we here at The Palms Resort want to create that unforgettable memory whilst you are here in Barbados Many Thanks for choosing... More 

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