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Halcyon Palm

Sunset Crest, Barbados
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1 room 1 adult
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Halcyon Palm
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101 Reviews from our TripAdvisor Community

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Assemini, Italy
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a very pleasent staying and the staff was very kind. I hope to come back next year, the room was always neat and the breakfast was very good as well, thanks to all the stuff in particular to Wendy Lawrence

Helpful?
Thank Mattia C
Perth
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one week , after reading the reviews on here I was a bit worried about what I was going to find !! I was very impressed when I get here the staff are absolutely fantastic , the apartment was basic but if your paying these prices I don't know what your expecting ?? If you want... More 

Helpful?
Thank Alison M
Jennifer H, General Manager at Halcyon Palm, responded to this review

The Management and staff extend a warm thank you for your comments. I do appreciate your feedback as I know that we are not a Sandy Lane property but strive to extend great service and welcoming staff. Thank you as we look forward to seeing you soon again More 

Northumberland
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited these apartments for 10 nights in November 2015. I was intially very wary due to the harsh reviews so decided to email the hotel to ask about the cleaning of the rooms. I was assured that we would be given the service we required and not to worry. We paid £321 for 10 nights which I thought was... More 

Helpful?
2 Thank piebaldhorses
Jennifer H, General Manager at Halcyon Palm, responded to this review

Always happy to hear when we meet guest expectations as your comments tell us what improvements we need to ensure all visitors are happy. Looking forward to greeting you soon again. All the best from The Management and staff of The Palms Resorts More 

Bridgetown, Barbados
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Lovely location but poor accommodation. Spent a staycation a few months ago with my boyfriend. Even though we had a great time, we were not comfortable. First of all the door we had barely locked and the blinds were so transparent that persons could see though our room. First of all the the kitchen had hardly any utensils and the... More 

Helpful?
Thank Olivia_Davis
Jennifer H, General Manager at Halcyon Palm, responded to this review

Do apologise for not meeting your expectations. Water issues have been a concern in general on island and we are considering some resolutions to this problem. Our pool is serviced daily by our pool attendant. All rooms have sheer panels to encourage natural light but if requested a heavier drape is used as some guest thinks that heavy drapes keep... More 

2 reviews
3 of 5 stars Reviewed January 1, 2016 via mobile

The apartment was pretty basic. Good space, and bathroom was in good condition. The only major issue we had was that the apartment was very hot at night. Air conditioning was working....but not doing a good job. So sleeping was made difficult. We were hardly there during the day, so overall it was ok. I would stay there again. Staff... More 

Helpful?
Thank Anique B
Jennifer H, General Manager at Halcyon Palm, responded to this review

Thank you for choosing The Palms Resort as your holiday getaway and your consideration of visiting us again. So sorry that the airco did not cool as expected but if reported would have been immediately addressed. Have a wonderful year 2016 . Thank you from The Management and staff and hopefully will see you soon again More 

Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 30, 2015

When we arrived we were shown to reception this made me wonder what we had booked into the young lady gave us a key and a review form and a smile that was it. The driver then took us to our apartment it was a bit of a shock the windows were dirty the curtains weren't even ironed this puts... More 

Helpful?
Thank chrissie6668
Jennifer H, General Manager at Halcyon Palm, responded to this review

As Management of The Palms Resort I can assure that all rooms are fully serviced and inspected before arrival and I extend apologies if we did not meet your expectations. As a hotel we do offer Staycation packages to locals for accommodation as well as functions thus the number of persons you would have seen. Please feel free to contact... More 

Travelers are raving about these Sunset Crest hotels

Upper Sandusky, Ohio
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed December 17, 2015

I liked the location of this property. It is clean and the air conditioning worked very well. Nothing elegant , but pleasant surroundings. Go to Paynes Fish Market after 12 Noon. Fabulous array of Fresh Fish. Definitely Paynes beach and my favorite Sandy Lane beach with wonderful shade. I am a travel writer, my book "True Travel Tips " liked... More 

Helpful?
Thank kaatok
Jennifer H, General Manager at Halcyon Palm, responded to this review

Many thanks for your candid remarks. I am truly pleased to hear that as a Budget resort we were able to fill your expectations and do hope to see you soon again. More 

Motherwell, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 16, 2015

Wife & I (both 60) arrived on a Sunday late afternoon, Room was ready but on ground floor when I had asked for upstairs apt. Room was clean as was cooker. Maids changed bath towels every day but never left a tea towel (we used one we had bought for ourselves). Iron & ironing board in room but as others... More 

Helpful?
1 Thank kcfiftyfive
Jennifer H, General Manager at Halcyon Palm, responded to this review

Happy to hear that you might consider returning to our island Barbados and possibly stay at The Palms escort again. It is always a pleasure to form great relationships with our repeat clients and valued first time visitors. Your feedback always helps us to see where our focus on improvements are needed and for this we give thanks to all... More 

Uk
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 4, 2015

A great friendly set of apartments in the best location on the island. Holetown in St James is the holiday home of Simon Cowell and Rihanna and their apartments are a five minute walk. Local shops include Louis Vuitton and Cartier The beaches are a ten minute walk and the same for supermarkets. The air conditioning worked perfectly, the maids... More 

Helpful?
1 Thank thomgall
Jennifer H, General Manager at Halcyon Palm, responded to this review

Thank you for your comments. In response to your comment on location this is certainly a strong seller for us as many of our Valued clients are amazed at our location as a Budget hotel... A walk away from Sandy Lane beach.. Close proximity to historical Holetown area and best west coast restaurants. Platinum coast location for all visitors wanting... More 

Brighouse, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 4, 2015 via mobile

I arrived yesterday dubious as to what to expect after reading the reviews. I am very pleased with the appartment it is very spacious and spotlessly clean. I will put the appartment on the same rating as a 3 star appartment in lanzarote so it's excellent for the money for a cheap holiday here. If you didn't like halcyon palms... More 

Helpful?
3 Thank j0pat
Jennifer H, General Manager at Halcyon Palm, responded to this review

Thank you for your feedback as the word used by yourself GEM is a great description for us as a budget hotel located in the midst of luxurious five star hotels and villas. Some comments will be negative as we understand all expectations will not be the same but negative comments give us the opportunity to correct and address valued... More 

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