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Pinewood Beach Resort & Spa

Travelers' Choice award winner
Diani Beach Road | P.O.Box 90521, Galu Beach, Kenya
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1 room 1 adult
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Pinewood Beach Resort & Spa
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580 Reviews from our TripAdvisor Community

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Herefordshire, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

This was our second visit to Pinewood and we were slightly worried that our wonderful experience in 2014 might not be repeated. However we should not have worried. This Hotel is still absolutely superb. It is located on Galu Beach which is a long stretch of white sand lapped by the warm Indian 0cean. It is quiet and peaceful with... More 

Helpful?
Thank bredamthomas
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed with family for a couple of nights in Jan2016. Place alright but service lacking at times and variety of food quite limited. Had issues with hot water which took a whole day to be sorted out. Location and layout is good. Beach is very nice.

Helpful?
Thank Sheel1
Nottingham, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a week in this beautiful hotel. Cannot praise the staff enough-no.thing too much trouble. The rooms were spotless and cleaned twice daily, the second time to spray for any bugs. We decided on the all-inclusive option and the food was delicious( am now on a serious diet so I can fit into my clothes!) Great variety too,... More 

Helpful?
Thank Sheila C
Dublin, Ireland
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Once I got over the shock of no TV or Wifi in my room (there is internet access but as most people now have tablets!) I quite enjoyed my stay here. Stayed over Christmas and the New Year. The hotel is well managed and all of the staff are very friendly and nothing you ask is too much. Each night... More 

Helpful?
Thank Susie60713
Philip J, General Manager at Pinewood Beach Resort & Spa, responded to this review

Many thanks for your review I am pleased you enjoyed yourself. I agree it is a little bit f a shock with no TV but it just brings home to us how intrusive TV is in our lives. Every time we think we should put V's in our guests tell us not to. Thank you for staying at Pinewood and... More 

Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Recently spent a few days at this hotel; its location is great if you wanna be away from the beach crowd at Diani; the sea waters were warm and clear and the beach absolutely magnificent with no bothering beach boys. The hotel however needs improvements ; we had issues with the room ( which the hotel staff did take care... More 

Helpful?
Thank Tiger-Kenya
Nairobi, Kenya
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Place to go for a relaxing holiday at the beach. Beautiful very well managed hotel at the South of Diani Beach (Galu). If you like to stay in a boutique hotel at a quiet beach with hardly any disruption of beach boys this is the place to go to. Hotel is very well managed thanks to the manager Pamela and... More 

Helpful?
Thank suzannea971
Philip J, General Manager at Pinewood Beach Resort & Spa, responded to this review

HI Suzanne Thank you for those kind words, the team at Pinewood have been in situ for 20 years and they work well together. Receiving communications from our guests is always welcomed and when coupled with kind words it is truly rewarding. I will ensure the team know you have written they do like to hear back from our guests.... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 5 nights at Pinewood and were impressed with the warm service from all the staff. Although they were very busy due to Christmas and New Years, all the staff went out of their way to make sure we had an excellent stay. We really enjoyed the food and the delightful beach bar. The resort is set in beautiful... More 

Helpful?
Thank Hannah W
Philip J, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Hannah, Thank you for those kind words the team always like to hear back from guests and I shall ensure they all see your letter. Please don't be a stranger and come back to see us again soon More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

A resort at the end of Diani..peace serene calm pleasing. Good ambiance and beautiful beach. Good pool bar. Overall very hostile staff lead by passionate Manager 'Pamella'. Great place for holidays. Need improvement in F&B department.Should improve food standards and also variety in buffet. Service a bit slow. Lack of communication between departments. Excellent housekeeping team. Service and kitchen team... More 

Helpful?
Thank Rishi C
Lincoln, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 3, 2016

4th time to Pinewood in the last 5 years - only missed a years visit due to health issues and was greatly missed. Perfect as always but even more special as Pinewood organised our wedding this year. I never thought a wedding could be such a relaxed event but everything was taken care of with ease - such a beautiful... More 

Helpful?
Thank DebbieSteve805
Philip J, General Manager at Pinewood Beach Resort & Spa, responded to this review

I am pleased the team looked after you so well and congratulations on your wedding. Thank you for coming to Pinewood and an even bigger thanks for allowing us to be part of your special day More 

Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

Oh My God! This place is fantastic and very cosy. Warm and lovely staff to meet your requirements. The food is fantastic and the hotel is clean. We had a suite and it was very clean and cosy. I recommend this hotel to everyone especially people with family.

Helpful?
Thank Sonal G
Philip J, General Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Sonai, Thank you for those kind words I am delighted you like our hotel and I would love to see you as a returning guest so we can get to know you and make you part of the ever expanding Pinewood Family. More 

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