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Serena Beach Resort & Spa

Certificate of Excellence
P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
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Serena Beach Resort & Spa
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419 Reviews from our TripAdvisor Community

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Traveler rating
    247
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (419)
  • Mar-May only
    (113)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (97)
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Navi Mumbai, India
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had checked in to this hotel for 2 nights for business meetings. Excellent Hotel and staff are really helpful. Food is great. For Indian Vegetarian visitors the good news is that they have an Indian Chef. Veg Biryani was superb and can challenge any good restaurant in Mumbai or Delhi.

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Eldoret, Kenya
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a weekend to remember. My stay in Serena Beach was worth every penny. I had been saving up for a while to surprise my girlfriend for a weekend getaway and one of my friends suggested Mombasa Serena. On arrival we were given a free upgrade to a superior sea view room courtesy of Ali the Front desk manager.... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here at the end of our safari adventure and must say it was the perfect end to our vacation! Hospitality at its best.... From the front desk, restaurant to the pool staff. Chef A. Jamal whips up fantastic food at the fountain restaurant and actually created a special menu for our large group per our request!! Jahazi grill- stunning... More 

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Atlanta, Georgia
Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

My family and I had the most wonderful experience recently, spending 4 days enjoying this beautiful resort. Mr Tuva and his team made our stay very memorable, going above and beyond accommodating our large family request. The food is to die for, we ate to our fill and even the pickiest of eaters still had something to enjoy. Judy with... More 

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Twynholm, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 3 weeks in march with my sister and her husband who are very regular visitors to this hotel. They have been coming twice a year for the last 15 years so I needed to see what all the fuss was about! - I was not disappointed. We were made to feel so very... More 

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K
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 26, 2015

This hotel as all Serena hotels have great service. The food is also fantastic. The spa is also great and the prices are reasonable for a spa. The hotel however is in great need of a refurbishment or renovation. Our first room was smelling of mold. The hotel was great at moving us to a room on the other side... More 

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Pretoria, South Africa
Level Contributor
174 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed June 25, 2015

It is such a pity to see how politics messed up the Mombasa holiday region. All along the beaches are empty hotels. On the beaches are heavily armed guards to protect the handful of people who do decide to visit Mombasa. The hotels are struggling to stay alive as they don't get enough people to visit the region. In all... More 

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mombasa
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 25, 2015

Fantastic. very welcoming. quite and peaceful for relaxation. rooms are very good, simple and very well maintained. house keeping service very good. food wide variety and everything is freshly prepared. staff most friendly and efficient. very pleasant for family and couples. garden was evergreen.

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Muscat Governorate, Oman
Level Contributor
3 reviews
4 of 5 stars Reviewed June 19, 2015

My recent stay in Mombasa was great and the Serena hotel was superb. All the staff were professional and very kind. They went the extra mile with warm smiles and the food was fresh and tasty. Maisha Spa was a great treat after a long flight. Mohammed Ahmed

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Beveren
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

I love serena beach...my favourite and place to be........Jahazi seafood resturant and Maisha Spa a must to visit everyday of my holiday there. The staffs are very friendly and helpful i always feel at home.its also very safe for anybody and the weather is great to sunbath..

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