We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Serena Beach Resort & Spa

Certificate of Excellence
P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Serena Beach Resort & Spa
View Map
Add Photo Write a Review

425 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    251
    114
    40
    14
    6
See reviews for
85
171
30
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (425)
  • Mar-May only
    (113)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (97)
All months
Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed 1 week ago

Having been to more than two serena hotels in Kenya, I have always had both thumbs up for them. Excellent service, well maintained rooms and extremely clean. I loved their family room...very spacious and clean. Good food and clean beach. I will always recommend Serena anytime. Keep it up

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

A must stay no wonder most holiday weekends they are sooo full. Its such a heavenly place to stay.....am a local and stayed at many hotels on the north coast but the best rooms and decor was here at the serena. We just enjoyed our stay there.Anywhere in Kenya Serena speaks excellence and that applies too on their safari lodges... More 

Was this review helpful? Yes
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My sister and I went to Mombasa for a weekend getaway and stayed at this gem of a hotel. Our room was an ocean front with a clear view of the ocean. The highlight of the weekend stay was when the sea turtles hatched. The room was spacious and well decorated with comfortable beds. The food was to delicious and... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After snubbing the hotel I reserved I opted for this hotel and I must say, it was a fortunate turn of events. I was well received, the rooms are clean with more than enough toiletries, a nice balcony (though I didn't get a good view of the ocean). The food was amazing...from the mahamri and the mbaazi to the filet... More 

Was this review helpful? Yes
New York, New York, United States
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was difficult to stay focused on the conference such was the draw of the huge blue pool and the beach beckoning the ocean. Kenyan service the usual impeccable and there is a club for children should you wish to take family but relax in your couple. The buffet food is a bit repetitive but overall the hotel is a... More 

Was this review helpful? Yes
Navi Mumbai, India
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2015

Had checked in to this hotel for 2 nights for business meetings. Excellent Hotel and staff are really helpful. Food is great. For Indian Vegetarian visitors the good news is that they have an Indian Chef. Veg Biryani was superb and can challenge any good restaurant in Mumbai or Delhi.

Was this review helpful? Yes
Eldoret, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

This was a weekend to remember. My stay in Serena Beach was worth every penny. I had been saving up for a while to surprise my girlfriend for a weekend getaway and one of my friends suggested Mombasa Serena. On arrival we were given a free upgrade to a superior sea view room courtesy of Ali the Front desk manager.... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 6, 2015

Stayed here at the end of our safari adventure and must say it was the perfect end to our vacation! Hospitality at its best.... From the front desk, restaurant to the pool staff. Chef A. Jamal whips up fantastic food at the fountain restaurant and actually created a special menu for our large group per our request!! Jahazi grill- stunning... More 

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 30, 2015

My family and I had the most wonderful experience recently, spending 4 days enjoying this beautiful resort. Mr Tuva and his team made our stay very memorable, going above and beyond accommodating our large family request. The food is to die for, we ate to our fill and even the pickiest of eaters still had something to enjoy. Judy with... More 

Was this review helpful? Yes
Twynholm, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

My husband and I stayed here for 3 weeks in march with my sister and her husband who are very regular visitors to this hotel. They have been coming twice a year for the last 15 years so I needed to see what all the fuss was about! - I was not disappointed. We were made to feel so very... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

295 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (284)
Viewed
Dining (12)
Viewed
Room/suite (42)
Viewed
Pool/beach area (70)
Viewed
Hotel & grounds (58)
Viewed
View from room (16)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (3)
Viewed
Family/play areas (1)
Viewed
2:31
Videos (2)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (2)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Shanzu
0.9 mi away
Severin Sea Lodge
Severin Sea Lodge
#2 of 14 in Bamburi
4.0 of 5 stars 378 reviews
4.8 mi away
Bahari Beach Hotel
Bahari Beach Hotel
#7 of 53 in Mombasa
4.0 of 5 stars 74 reviews
4.4 mi away
Reef Hotel
Reef Hotel
#16 of 53 in Mombasa
3.5 of 5 stars 298 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Kenya Bay Beach Hotel
Kenya Bay Beach Hotel
#3 of 14 in Bamburi
4.0 of 5 stars 251 reviews
1.5 mi away
Bamburi Beach Resort
Bamburi Beach Resort
#7 of 14 in Bamburi
4.0 of 5 stars 88 reviews
4.9 mi away
Voyager Beach Resort
Voyager Beach Resort
#1 of 53 in Mombasa
4.5 of 5 stars 2,433 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay