We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Serena Beach Resort & Spa

4.5 of 5 P.O. Box 90352, Shanzu 80100, Kenya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Serena Beach Resort & Spa
Professional photos View all
Browse nearby
Serena Beach Resort & Spa
Write a Review

376 reviews from our community

Traveler rating
    221
    100
    39
    12
    4
See reviews for
71
157
26
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (376)
  • Mar-May only
    (95)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (87)
All months
Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a weekend in November 2014.The reception was very nice..food tasty and beach wonderful.The rooms were a bit out dated but the bathrooms were up to date and spacious.The beach was spacious as the next hotel is closed down.It was a bit full so anyone who wants to hideaway may find it hard to do at Serena,... More 

Was this review helpful? Yes
Barcelona, Cataluña, Spain
1 review
5 of 5 stars Reviewed 2 weeks ago

I really didn't know what to expect after the drive from the airport. I was tired and sleepy after a night flight and just looking forward to a good rest. The welcome at the hotel soon washed away the drowsiness and once I had looked around quickly, I realised I didn't want to rest just yet; what I wanted to... More 

Was this review helpful? Yes
Nairobi, Kenya
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The buffet variety is very good.The rooms are a bit old but very clean.Good air-conditioning in the rooms.The rooms have a TV but with few channels but then again you did not go there to watch TV.Take some time to walk on the beach.They only have one pool which can get really full during peak.Take time to enjoy the spa.We... More 

Was this review helpful? Yes
Nairobi Region, Kenya
1 review
3 of 5 stars Reviewed 3 weeks ago

we arrived from Nairobi in the morning but had to wait over 4 hours to get a room allocated. We were not even offered anything to drink as we waited. We had to complain to the management to get a glass of cold passion juice. The experience was disappointing. Otherwise, friendly personnel

Was this review helpful? Yes
Nairobi, Kenya
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Firstly, all the staff at this hotel are exceptional, they go out of their way to be of assistance and to make sure that your needs are met. Some of the rooms may look a bit dated but housekeeping makes sure that everything is prim and proper - they really are very good. We had a group dinner at the... More 

Was this review helpful? Yes
Barcelona, Spain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent 4 wonderful days at the Serena Beach Resort & Spa from 13th to 17th November. A truly relaxing experience with attentive staff on hand to meet your every need and desire. Having attended our friends wedding at the hotel during our stay (ceremony on the lawn overlooking the white sands and turquoise waters of the Indian Ocean...), I... More 

Was this review helpful? Yes
Barcelona, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

2 weeks ago I visit Serena Beach Resort to celebrate my best friend wedding. It was such a nice experience. Not just the wedding that was perfect organized. The staff, the food and the place was just out of this world. Here you can enjoy days around the swiming pool, taking a katamaran, eating the most amazing food and feeling... More 

Was this review helpful? Yes
Bromsgrove, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent from 3rd November to 8th for one week before returning on 14th to 21st after being on safari . This was 4th time in this hotel in a period of a number of years . It's looking a bit old fashioned now although staff are exceptional it could do with a makeover. Hair dryers no good for styling... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

Serena Beach & Resort is part of Serena chain of hotels mainly found in East Africa. True to its brand Serena Beach offers 5 star accomodation to holiday makers along the coast. I was there last weekend and as usual enjoyed their cuisine and servive. When I arrived, the lady at the front office had my check in forms ready... More 

Was this review helpful? Yes
Bridgwater, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2014 via mobile

I was here only because of a business meeting but what a lovely place to be. A busy 40 min ride from the airport from the most entertaining and friendly hotel pick up. A really nice room and environment. Beautiful beach only a few metres from my room. If only I had more than 10 mins to enjoy the view... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Serena Beach Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serena Beach Resort & Spa

Address: P.O. Box 90352, Shanzu 80100, Kenya
Location: Kenya > Coast Province > Shanzu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Serena Beach Resort & Spa 4.5*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jovago.com, Expedia, Hotels.com, Agoda, Orbitz, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Hotel Serena Beach

312 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (260)
Viewed
View from room (16)
Viewed
Hotel & grounds (57)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (66)
Viewed
Dining (10)
Viewed
Room/suite (41)
Viewed
Bathroom (3)
Viewed
Family/play areas (1)
Viewed
2:31
Videos (2)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Room/suite (5)
Viewed
Pool/beach area (12)
Viewed
Dining (14)
Viewed
Hotel & grounds (11)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay