We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Serena Beach Resort & Spa

4.5 of 5 P.O. Box 90352, Shanzu 80100, Kenya
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Serena Beach Resort & Spa
Professional photos View all
Browse nearby
Serena Beach Resort & Spa
Write a Review

362 reviews from our community

Traveler rating
    216
    93
    37
    12
    4
See reviews for
71
156
26
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (362)
  • Mar-May only
    (95)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (82)
All months
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent a couple of nights here after our Kenya Safari. The hotel uses traditional Swahili architecture and is medium sized, not too large thankfully, but also not small enough to qualify as a boutique hotel. Serena Beach does however offer a fantastic location right on a white sandy beach, known as Shanzu beach, and the hotel extended us very... More

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
4 of 5 stars Reviewed September 10, 2014

We recently visited this place and I must say its truly a divine place! Location is brilliant and the hotel has a somewhat feel good factor to it. The staff are very helpful and all maintained a positive aspect to the fact that tourism is incredibly low at the moment. Food was good and I would definately recommend it

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Exactly what we needed.. Rest, relaxation and rejuvenation! We enjoyed the accommodation and amazing food. Thanks to the staff, though it was very quiet they tried their best to make our stay one to remember. Will definitely go back.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 28, 2014

After 5-days on safari we came to the coast for a further 5-days to chill out and the views from the hotel across the pool and lawns onto the white sand and crystal clear water of the indian Ocean was exquisite. As great as the views were and the warm waters tempting be warned. Within seconds of entering the beach... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 27, 2014

One of the most amazing places ever. Nice building, friendly and kind staff. We arrived after a 10 hours flight and we were welcomed in a very nice and friendly way. Our family room was amazing and very clean. Food was really good, the quality of food was really good and not once we got sick and we had salads,... More

Was this review helpful? Yes 1
Nairobi
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 24, 2014

Spent two weeks mid May to early June here this year. The booking process was super from the Nairobi Serena staff especially Joyce who was instrumental in ensuring we got the room of our choice by co-ordinating this earlier. First off we were impressed by the staff who are very helpful and friendly. Some individuals stuck out; Phoebe at the... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed July 10, 2014

I was at the spa this Saturday and had a lovely treatment thanks to Douglas and company. The spa was clean and very soothing, i really enjoyed myself. However when i arrived at the gate, the gate/watchman/security guard was very rude to me and made me enter through the staff entry to access the spa. I was staying at a... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 2, 2014

Clean and spacious rooms, serene environment, I liked.. the staff were quite hospitable. Nice location and quite secure. Nice place for a family get out, best for couples.. The food was quite good I would recommend it anytime..

Was this review helpful? Yes
Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

Second time here and was highly impressed by how the staff have maintained their hospitality. Food quality and variety was great along with live bands on selected dinner days. Private beach with a variety of activities. Rooms were clean and spacious. Maisha Spa - pure bliss!

Was this review helpful? Yes 1
Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 23, 2014

Clean, serene, nature filled, cool, and enchanting. Lovely for a couple. Quiet nights. Apartment kind of room setup's and very private. Spacious - An experience not to miss out on. Great food, Gymn facility available for residents. highly secure. They have an amazing spa and wellness center.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Serena Beach Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Serena Beach Resort & Spa

Address: P.O. Box 90352, Shanzu 80100, Kenya
Location: Kenya > Coast Province > Shanzu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Serena Beach Resort & Spa 4.5*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Venere, Agoda, Odigeo and Tingo so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Serena Beach Hotel Shanzu
Serena Beach Hotel And Spa
Hotel Serena Beach

307 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (255)
Viewed
Dining (10)
Viewed
Room/suite (40)
Viewed
Pool/beach area (65)
Viewed
Hotel & grounds (55)
Viewed
Bathroom (3)
Viewed
View from room (15)
Viewed
Family/play areas (1)
Viewed
2:31
Videos (2)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Room/suite (5)
Viewed
Pool/beach area (12)
Viewed
Dining (14)
Viewed
Hotel & grounds (11)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay