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Serena Beach Resort & Spa

4.5 of 5 P.O. Box 90352, Shanzu 80100, Kenya
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Certificate of Excellence 2014
Serena Beach Resort & Spa
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Serena Beach Resort & Spa
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363 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
30 reviews 30 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent a pleasant five nights in this well-known beach resort located about 20 minutes north of Mombasa. This is an established resort with really nice architecture and period furniture in tune with the location, with lots of historical items on display. It has extensive grounds, including beach and pool and that are very well maintained by a large staff.... More

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Brisbane, Australia
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent a couple of nights here after our Kenya Safari. The hotel uses traditional Swahili architecture and is medium sized, not too large thankfully, but also not small enough to qualify as a boutique hotel. Serena Beach does however offer a fantastic location right on a white sandy beach, known as Shanzu beach, and the hotel extended us very... More

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
4 of 5 stars Reviewed September 10, 2014

We recently visited this place and I must say its truly a divine place! Location is brilliant and the hotel has a somewhat feel good factor to it. The staff are very helpful and all maintained a positive aspect to the fact that tourism is incredibly low at the moment. Food was good and I would definately recommend it

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

Exactly what we needed.. Rest, relaxation and rejuvenation! We enjoyed the accommodation and amazing food. Thanks to the staff, though it was very quiet they tried their best to make our stay one to remember. Will definitely go back.

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 28, 2014

After 5-days on safari we came to the coast for a further 5-days to chill out and the views from the hotel across the pool and lawns onto the white sand and crystal clear water of the indian Ocean was exquisite. As great as the views were and the warm waters tempting be warned. Within seconds of entering the beach... More

Was this review helpful? Yes 1
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 27, 2014

One of the most amazing places ever. Nice building, friendly and kind staff. We arrived after a 10 hours flight and we were welcomed in a very nice and friendly way. Our family room was amazing and very clean. Food was really good, the quality of food was really good and not once we got sick and we had salads,... More

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 24, 2014

Spent two weeks mid May to early June here this year. The booking process was super from the Nairobi Serena staff especially Joyce who was instrumental in ensuring we got the room of our choice by co-ordinating this earlier. First off we were impressed by the staff who are very helpful and friendly. Some individuals stuck out; Phoebe at the... More

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1 review
3 of 5 stars Reviewed July 10, 2014

I was at the spa this Saturday and had a lovely treatment thanks to Douglas and company. The spa was clean and very soothing, i really enjoyed myself. However when i arrived at the gate, the gate/watchman/security guard was very rude to me and made me enter through the staff entry to access the spa. I was staying at a... More

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1 review
5 of 5 stars Reviewed June 2, 2014

Clean and spacious rooms, serene environment, I liked.. the staff were quite hospitable. Nice location and quite secure. Nice place for a family get out, best for couples.. The food was quite good I would recommend it anytime..

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Nairobi, Kenya
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

Second time here and was highly impressed by how the staff have maintained their hospitality. Food quality and variety was great along with live bands on selected dinner days. Private beach with a variety of activities. Rooms were clean and spacious. Maisha Spa - pure bliss!

Was this review helpful? Yes 1
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Additional Information about Serena Beach Resort & Spa

Address: P.O. Box 90352, Shanzu 80100, Kenya
Location: Kenya > Coast Province > Shanzu
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Serena Beach Resort & Spa 4.5*
Number of rooms: 166
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Also Known As:
Serena Beach Hotel Shanzu
Serena Beach Hotel And Spa
Hotel Serena Beach

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