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Mombasa Continental Resort

Shanzu Beach Malindi Rd, Shanzu, Mombasa 80101, Kenya
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Mombasa Continental Resort
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72 Reviews from our TripAdvisor Community

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Vienna, Austria
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

All down the garden a dessert! No words! Don't know if there is management. . Sorry... Otherwise beach is nice save around good locations outside. Good place for holidays! Take any hotel around but not this

Helpful?
Thank Frank K
Nairobi, Kenya
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

An otherwise great facility, let down by lack of investment and struggling to regain its former glory. Service is not up to par for a hotel of this caliber. Although the staff are courteous, save for one that ruined my day - but lets not use her to judge the other good staff. The good facilities that existed before are... More 

Helpful?
Thank Kim K

Travelers are raving about these Shanzu hotels

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 30, 2015 via mobile

Stayed for 3 nights during a business conference. The place is stuck in the 70s era. Torn worn out carpets , old lumpy mattresses 5 very old tvs with only basic local channels, broken beach beds , poor menu offering. Only plus is the staff. Very pleasant bunch.

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Thank 476pn
London, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 15, 2015

Location very good, security very good, nothing to worry about. Occupancy perhaps 10% due to tourist down turn, I felt safe in Mombasa. Service friendly and trying to do the best in challenging circumstances. Reasonable offering for breakfast, ate outside the hotel. Give Mombasa a chance. Word of caution, when leaving the Moi international Airport, road are bad, nothing constructive... More 

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Thank Sheela V
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 10, 2015

I had reserved a room at this hotel for a 2 night stay but when I arrived, I left for a better accommodation. I asked to see the room before paying and that turned out to be the best decision. The rooms we dull looking, small, old. The bathroom looked a bit unsanitary, the television was outdated. Even though they... More 

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Thank Lexxvidic
Royal Wootton Bassett, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 17, 2015 via mobile

One holiday I Will never forget, We flew to Mombasa on 26 December, We arrived at the Shanzu hotel complex in winter clothing , it was a bad start because our cases hadn't arrived, It was now 90° and we were in winter clothing, After three hours in reception are bags arrived, We were given the keys to our room... More 

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3 Thank primrosesinspring
2 reviews
4 of 5 stars Reviewed June 16, 2015

Great location on Serena Beach (one of the quietest and best on the North Coast). The hotel itself could do with updating but for money (we paid $90 per night half board) it's excellent value, food is above average as is the service. Would certainly recommend.

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Thank Simon C
Brussels, Belgium
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015 via mobile

We had a whole 3 week vacation here and we loved every moment of it. Nice mix of food, romantic candle light dinner just outside the main entrance and best seaview from the room. Specious, clean rooms and really great and helpful people!

Helpful?
Thank stellah05
Nairobi Region, Kenya
1 review
4 of 5 stars Reviewed May 18, 2015

Had a lovely stay at Mombasa Continental Resort. I was attending a conference at Serena and opted to try somewhere different. The staff were very warm and hospitable. I got a room overseeing the ocean and the view was breath taking....Food was complete and the Frangipani Restaurant staff very accomodating. The hotel however needs a make over and No Wifi... More 

Helpful?
Thank Alice K
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed April 18, 2015

I thought that it was a very nice stay, my companion truly liked the towel setting that were placed on the beds each night. The only thing I had a problem with the connection with the Wi-Fi. The meals were complete and very much to my liking. I liked the stay so well that I plan to stay in MKombasa... More 

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Thank Ronald T
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