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Belmond Villa Sant'Andrea

Certificate of Excellence
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Via Nazionale 137, 98039 Mazzaro, Taormina, Sicily, Italy
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Belmond Villa Sant'Andrea
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288 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

we stayed seven nights . you could not wish for a better hotel .all staff down to the gardeners spoke to make your holiday a memory that will last for a long time.food ,rooms cleaned twice a day , pool area we wanted for nothing

Was this review helpful? Yes 1
Marrakech, Morocco
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm sure like others this wonderful hotel couldn't live up to its reputation, but boy did it . If your looking for the perfect beach holiday look no further . The setting is beautiful . SERVICE , incredible , addressed by name even before you arrive ,you are welcomed into the beautiful hotel as if it were extended family .... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent two weeks in this hotel . the staff were very helpful and they understand our need , also the service was excellent. The room view were remarkable. I really will recommend this hotel to my friends and my family.

Was this review helpful? Yes 1
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guest, I appreciate your comments regarding your stay at Belmond Villa Sant'Andrea. It is always a great pleasure to receive such positive feedback. I’m happy to read that you enjoyed the time with us and that the location, the atmosphere at the hotel and our team have created wonderful experiences you will never forget. On behalf of the entire... More 

Boston, Massachusetts
Level Contributor
193 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff, led by Barbara, couldn't be more helpful. The property is meticulously maintained with all modern conveniences. The rooms can be small, but there is exquisite attention to detail. The restaurant is first class, and breakfast in particular is a feast. A wonderful choice to explore Taormina!

Was this review helpful? Yes 2
G-Nastasi, Direttore generale at Belmond Villa Sant'Andrea, responded to this review

Dear Guests, I thank you for your words of praise regarding Belmond Villa Sant'Andrea. We genuinely love to indulge all of our guests and I am truly pleased to hear that you have loved to stay with us. We look forward to welcoming you back soon. Best regards, Giovanni Nastasi General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A true 5+ star experience. Best location in Taormina with private beach area and attentive staff. Beautiful hotel grounds. Perfect for our honeymoon. We went at the end of May and the hotel was under capacity and it felt like we had the whole place to ourselves - it was so quiet. Extremely friendly and attentive staff! Our room was... More 

Was this review helpful? Yes 1
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guests, We truly thank you for your kind feedback and are happy that you so much enjoyed your stay with us. We will be happy to share your words with the whole team. I hope we get to see you again in the near future. In the meantime I send you my best regards, Giovanni Nastasi General Manager More 

Los Angeles
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the best hotel experience we had during our 2 week stay in Italy and we stayed at all high end, four & five star hotels. We came for our baby moon and the staff was beyond attentive, helping us to plan exquisite experiences, dinners, travel arrangements, etc. We liked it so much so much that we changed our... More 

Was this review helpful? Yes 4
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guests, Thank you very much for taking the time to write and to express your feedback. I am pleased to read that you enjoyed your stay with us and that our staff played an important role in making your experience a memorable one. All the staff and myself sincerely hope to welcome you back to Belmond Villa Sant'Andrea in... More 

Carnforth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the most amazing hotel in a beautiful setting with wonderful staff. I have been lucky enough to stay in many 5* hotels around the world but the Belmond Sant'Andrea exceeds them all for food, customer service, cleanliness, atmosphere and setting. This Hotel is a must visit destination and I can not wait to return. A big thank you... More 

Was this review helpful? Yes 2
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guest, I thank you for your words of praise regarding Belmond Villa Sant'Andrea. We genuinely love to indulge all of our guests and I am truly pleased to hear that you have loved to stay with us. We look forward to welcoming you back soon. Best regards, Giovanni Nastasi General Manager More 

Milan, Italy
Level Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent here a long weekend in May. The Hotel is surely of level and in a lovely cave BUT being a Belmond 5 stars L my review has 'no mercy'. We booked airport pick up service, everything went fine even though the car (Mercedes E series) was a little bit old and 'tired'. Staff's greetings and check in was... More 

Was this review helpful? Yes 2
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guest, Thank you very much for taking the time to express your feedback on Trip Advisor. It is only through comments such as yours, that we can improve the quality of the product and the service we offer. I was pleased to read that we managed to meet most of your requirements , although I’m sorry that there were... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Sant' Andrea at Taormina sets a benchmark for 5 star hotels. This is a must on any travel list. They particularly excel to those on vacation. In 30 years of travelling for both work and holiday this property is one of the best I've stayed at. As a family on vacation it was the ideal end to a long... More 

Was this review helpful? Yes 2
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guests, Thank you very much for taking the time to write your positive feedback. I am delighted to hear that you had a lovely time with us enjoying the pleasant atmosphere and the services offered. Your compliments are very encouraging and it will be my pleasure to share them with the whole hotel Team. We are already looking forward... More 

London, UK
Level Contributor
78 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed May 22, 2015

Staying in Taormina there is a choice between being up in the town in one of the many excellent (and very expensive) hotels or staying at Mazzaro a short cable car journey away besides the sea. We opted for the latter and loved it. The Villa Sant' Andrea is a really charming old hotel with outstandingly good staff who looked... More 

Was this review helpful? Yes 4
G-Nastasi, General Manager at Belmond Villa Sant'Andrea, responded to this review

Dear Guests, Thank you so much for taking the time to write and to express your feedback. I was pleased to read that you enjoyed your stay with us and that our staff played an important role in making your experience a memorable one. I am sorry to learn that the accommodation did not meet your expectations at the fullest.... More 

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