We stayed here back in January as part of a deals.com deal. We spent our first 5 nights in Kata and the next 7 here - Bel Air was not worth the money. First the positives: The private beach is beautiful The peace and quiet of cape Panwa is very relaxing (if that's what you're looking for) It is has... More

We stayed at this resort for a week in May. There were three generations and we had booked three rooms with an upgrade to the plunge pool rooms. While some areas of the hotel looked tired, the rooms were spacious, well appointed and comfortable. The pool area was fantastic for all ages. You would not go there for the nightlife,... More

After booking our accomodation via deals.com we had high expectations given that Bel Air was advertised as 4 star and the photos on the website looked fantastic. However after staying at Bel Air for 2 weeks we would rate this hotel at no more than 3 stars, at best. Upon arrival to our 2 bedroom suite we were extremely disappointed.... More

Bel Air Panwa is a great location for families. With spacious 3 bedroom suite style apartments, good amenities, restaurant, bar, 2 pools and a well situated beach club area. Having visited on 3 occasions over 3 years with our young children we keep going back because it has everything we need for an active family holiday. As children can be... More

From the very warm welcome to the fond & genuine farewells received, thoroughly enjoyed my fortnight stay at Bel Air with very dear friends. Rooms were extensively furnished, spacious & basically self contained. Lovely linen etc. that was offered to be changed on a daily basis by cheery staff who were committed to our continued comfort. The views overlooking Port... More

First of all, think i should be fair and set the context right. I was given a chance to choose either Novotel and Bel Air. I chose Bel Air for all that it had advertised ( and i thought i was a seasoned traveller). you can imagine hoe i felt during my stay there. Quiet- But i never thought it... More

Have rated the package price(other reviewers have noted what was included) for our stay in April as very good value based on the "Deals.com" price (about A$100 per night). Our room was very spacious and everything was as it should be so no complaints about room as some prior reviewers have. Enjoyed the "quietness" of the Cape Panwa area as... More

We purchased our accommodation with a great deal through Scoupon (most people seemed to travel on discount packages), but did become concerned after reading many negative comments on tripadvisor. I steeled myself to accept anything except mouldy rooms and broken airconditioning, but my fears were fortunately unfounded. We have 2 young children (aged 3 & 5) and went with friends... More

My family and I have just returned from 8 days staying at the Bel Air in Cape Panwa. What a great experience! No idea why the complaints listed in Tripadvisor have been made, we were looked after right from the start. Lovely staff, yes with limited English but hey, we were staying in Phuket! This was not an issue, everyone... More