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Cape Panwa Hotel

Certificate of Excellence
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27 Mu 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
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Cape Panwa Hotel
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Cape Panwa Hotel
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1,679 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boksburg, Gauteng, South Africa
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful hotel! Clean, room with lovely view and in room Wi-Fi very convenient. Food very good and service very friendly. Wonderful, quite location. Beautiful pool and beach. Food good variety. Excursion agent (Hotelbeds) located at hotel very helpful and friendly.

Was this review helpful? Yes 1
Northumberland
Top Contributor
81 reviews 81 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were quite apprehensive with this being our first visit to Thailand as we did not know what to expect, however it did not take long to realise that the Cape Panwa hotel was a great choice in a great location in a quieter part of Phuket. On arrival we were greeted in the stunning lobby where we received towels... More 

Was this review helpful? Yes 2
Helsinki, Finland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Never stayed in a hotel with such amazing views as this - really amazing from every angle. The room was super smart as was all the hotel facilities and gardens. The staff were all proper Thai style polite and service with a smile.

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Zurich
Top Contributor
263 reviews 263 reviews
62 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 1 week ago

After our nearly two week trip through various regions of Thailand this hotel was chosen for the last night before flying home again. There is an open reception and we were immediately given a drink and a cool fresh towel. After a day in the heat - we really appreciated this. The check-in was very quickly and we were guided... More 

Was this review helpful? Yes 2
CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear Bariloche-61, We at the Cape Panwa Hotel thank you for your review. We are elated to hear that you enjoyed your stay with us and we appreciate your taking time to give us feedback. We have fashioned a luxurious tropical locale where luxury is paramount. We are happy to hear that our services, accommodations and facilities all met your... More 

Hong Kong
Top Contributor
87 reviews 87 reviews
50 hotel reviews
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed 1 week ago

I would not choose this hotel as the photo in the web site are misleading. Front desk service were slow n too busy. Breakfast is sucks. I never had such bad hotel breakfast like this. The only thing I can eat is the fruit bar as it taste good. Nothing else. No staffs are happy in there. No smile and... More 

Was this review helpful? Yes 4
CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear HongKongTrojan, We at the Cape Panwa Hotel appreciate your taking time to give us feedback. We are sorry to hear that your expectations were not met however we have reached the conclusion that given the supernatural nature of your grievances with our hotel, there is little to nothing that we could do to meet your expectations. It is difficult... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

May 2015 another great holiday at this awesome hotel, the staff are fantastic, location is the best, wouldn't stay anywhere else... Love the newly refurbished beach bar, comfy seats, lots of space and a great new menu. A very relaxing place hidden away, great views from where ever you are in the hotel grounds.. We will be back in November... More 

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CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear KarenabcD, We at the Cape Panwa Hotel thank you for your review. We are happy to hear that you enjoyed your stay with us, and we appreciate your taking time to give us feedback. As our primary goal is to provide an enjoyable environment for our guests, your complementary remarks concerning our recent renovations and additions are much appreciated,... More 

Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

After 6 visits and three years since the last visit this hotel retains its charm and magic and will always be a special place for us. Since our last visit there have been a lot of cosmetic changes and improvements such as free wifi. The staff as usual are brilliant. Thanks Sandy, Jennifer and Varoon - you must meet so... More 

Was this review helpful? Yes
CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear Kafpaul, We at the Cape Panwa Hotel thank you for your review. We appreciate you taking time to give us feedback, and we are delighted to hear that our hotel continues to meet your expectations. Times may change but the high standards of service at Cape Panwa Hotel remain the same. We strive to ensure that all of our... More 

Royal Tunbridge Wells, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Me and my partner sayed here for 10 nights but wish we had longer. I cant complain about one thing this place is beautiful, the room was massive with a very big balcony and cleaned to a high standard every day, the maids were brilliant. All staff were soo friendly from the reception to maids or even if you were... More 

Was this review helpful? Yes 3
CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear LaurenB080590, We at the Cape Panwa Hotel thank you for your review. We are elated to hear that you enjoyed your 10 night stay with us, and we appreciate your taking time to give us feedback. All of our efforts are concentrated on ensuring that our guests have a memorable and luxurious tropical holiday. The smiles on the faces... More 

1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I and my husband spent 4 days at Cape Panwa in the beginning of May 15. The hotel's location is spectacular. Room condition is quite good. However, we aren't impressed on service quality from the beginning of our stays. Staffs here don't have service minds enough to provide high service quality to worth your money. I am pissed when we... More 

Was this review helpful? Yes 7
CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear Navara T, We at the Cape Panwa Hotel appreciate your taking time to give us feedback. We appreciate your positive remarks concerning our location and our accommodations, and we share your disappointment in regards to certain aspects of your stay. We apologise for the service shortfalls concerning our Wi-Fi policy and the charge for your transportation to the airport.... More 

Cowbridge, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a couple of times, it is in a great location if you want somewhere in a quiet corner of Phuket but still has quite a fewl ocal restaurants to choose from. The hotel has a high percentage of repeat clients. The beach here is almost private as it is a Cove (No private beaches... More 

Was this review helpful? Yes 4
CapeandKantary, General Manager at Cape Panwa Hotel, responded to this review

Dear TRAVELwithTrish, We at the Cape Panwa Hotel thank you for your review. We are happy to hear that out hotel continues to meet your expectations, and we greatly appreciate your continued patronage. Cape Panwa is a special place, a luxurious tropical sanctuary where you can relax and rejuvenate in the inviting waters of the Andaman Sea. Our services and... More 

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Beach (11)
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Cape Signature Corner Suite (46)
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Cape Signature Suite (41)
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Junior Suite (35)
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Panwa Lodge (69)
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Pool (12)
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Pool Villa (64)
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Superior Room (37)
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The Cape Absolute Suite (97)
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The Hotel (17)

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