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Cloud19 Beach Retreat

30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand
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1 room 1 guest
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Cloud19 Beach Retreat
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159 Reviews from our TripAdvisor Community

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Traveler rating
    101
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Balingen, Germany
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were there for 10 days. The employees where very friendly. Everything was very clean and the pool was clean as well. Cloud 19 is s little outside of the center of the city. The food is good but expensive for Thai proportions. The beach wasn't really nice but that's almost everywhere in Phuket.

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Soraya B, Owner at Cloud19 Beach Retreat, responded to this review

Thank you for the review. Hope to be at your service again real soon. Much appreciated. More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed 4 weeks ago

I went there with my son and my duather for Holiday. All we get from Cloud 19 is ; Good room and clean Good meal, breakfast and dinner Good service with warm. we will have our holiday with there again.

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Bangkok, Thailand
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 29, 2015

We had a wonderful two-night stay at this small resort on the southern tip of Phuket. The resort is a bit off the beaten track away from major tourist beaches and large hotels but finding this gem is well worth it. Nearly brand new, there is a warm atmosphere that is fostered by the fantastically friendly and attentive staff and... More 

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Soraya B, Owner at Cloud19 Beach Retreat, responded to this review

Thank you, Carl for staying with us. We are delighted that you had a good time at Cloud 19. Please re-visit us soon.... Looking forward to be at your service again in the near future. Team Cloud 19 More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

nice hidden hotel,a bit difficult to get there,coz we use public transportation.Is off saison during our stay,But the service still excellent! like the room is white colour and stone floor,feel clean and cool I really like the painting . the main pool is nice and well maintened the small pool right in front of our room is nice too,just a... More 

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Phuket Town, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

I took my girlfriend here for her birthday and gave the guys a little heads up for something special, they executed flawlessly, helped me out with surprising her organized everything for us and provided the perfect evening, service was flawless the whole time we were there and accommodation clean and comfortable, perfect place to watch the world go by, will... More 

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Bangkok
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 13, 2015

I was at Cloud 19 for 4 nights with my 3 kids. Cloud 19 is lovely boutique hotel with only 19 rooms. I stayed in beach front suite. It has spacious bedroom and bathroom. There are everything you need at breakfast. Service is impeccable. 20 meter pool which is more than sufficient. The new management just came in middle of... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 29, 2015

We enjoyed a few nights at Cloud 19. A quiet part of the island and you need to travel to get more restaurants nightlife etc. Staff were very friendly and helpful and room was nice. Pool area and sunset view lovely. A chilled rather than party place but would go back.

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

We had booked Cloud 19 through the hotel comparison site called Trivago and the cheapest price was through Amoma.com. After booking (and paying for) the hotel and receiving the hotel voucher via email, I started to read some worrying reviews about Amoma.com so I immediately called Amoma.com (they had a UK contact number on the hotel voucher) to confirm that... More 

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Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Charged 1300 baht for airport transfer, questioned them before the trip and they said "sorry take a taxi". Had done recent trips been charged less in a safe/comfortable new 4WD. Car that came was poor/old/cramped. Did return journey cheaper with a 5 star resort limousine so you feel that they are ripping you off from the beginning. More importantly the... More 

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Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

We had high hopes after reading the reviews. True to the reviews this is not a hotel but a b&b on a decent spot on the beach with nice sunset views from poolside -- but it is not really a swimming beach due to the garbage washing up. Unfortunately there is no service. No one to help you with your... More 

Was this review helpful? Yes 2
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