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Cloud19 Beach Retreat

Certificate of Excellence
30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand
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Cloud19 Beach Retreat
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Cloud19 Beach Retreat
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150 reviews from our community

Traveler rating
    95
    38
    9
    6
    2
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14
95
5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bangkok
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was at Cloud 19 for 4 nights with my 3 kids. Cloud 19 is lovely boutique hotel with only 19 rooms. I stayed in beach front suite. It has spacious bedroom and bathroom. There are everything you need at breakfast. Service is impeccable. 20 meter pool which is more than sufficient. The new management just came in middle of... More 

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
72 reviews 72 reviews
28 hotel reviews
243 helpful votes 243 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed a few nights at Cloud 19. A quiet part of the island and you need to travel to get more restaurants nightlife etc. Staff were very friendly and helpful and room was nice. Pool area and sunset view lovely. A chilled rather than party place but would go back.

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

We had booked Cloud 19 through the hotel comparison site called Trivago and the cheapest price was through Amoma.com. After booking (and paying for) the hotel and receiving the hotel voucher via email, I started to read some worrying reviews about Amoma.com so I immediately called Amoma.com (they had a UK contact number on the hotel voucher) to confirm that... More 

Was this review helpful? Yes 3
Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Charged 1300 baht for airport transfer, questioned them before the trip and they said "sorry take a taxi". Had done recent trips been charged less in a safe/comfortable new 4WD. Car that came was poor/old/cramped. Did return journey cheaper with a 5 star resort limousine so you feel that they are ripping you off from the beginning. More importantly the... More 

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Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

We had high hopes after reading the reviews. True to the reviews this is not a hotel but a b&b on a decent spot on the beach with nice sunset views from poolside -- but it is not really a swimming beach due to the garbage washing up. Unfortunately there is no service. No one to help you with your... More 

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Perth, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 15, 2015

Great location but I will never return to this overrated, overpriced poorly staffed place. They need to get people who don't lie to cover up mistakes. I would give the coffee a miss as I had better instant coffee on the Bangkok to Chiang Mai sleeper train. An omelette is not just scrambled eggs rolled up, 3 couples ordered after... More 

Was this review helpful? Yes 3
Phuket Town, Thailand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 1, 2015

Really nice setting......lovely view.....9/10 Food needs attention to detail!...... Bug in food! 5/10..... Service...Bread was served last 7/10 Parking not really easy...... We will give it another try...total 7/10

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

The resort is beautiful & the staff was very kind. This is a great place if you are looking for a relaxing, low key spot with few children. The restaurant was great and there are about 3-4 other options on the beach. The beach is really not swimmable due to a lot of rubbish that washes up.

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Johannesburg, South Africa
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 18, 2014

What an awesome time we had.We were in Thailand for 11 days and this was our last cool off hotel for 3 nights out of 5 hotels we stayed in. Repeating Breakfast: Good for max 2 - 3 nights Bed: Mmhhh just okay not tooo comfortable though Rooms: Decor out of this world and huge, kitchenette superb Hotel Ambient: 3rd... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2014

I've got from my fiancé an amazing Birthday Trip to Thailand this year. So in few hours we were in plain flying to adventures. For both of us it was first time to visit Asia, which we really enjoyed and for sure gonna come back again and again... Specially if you are looking for peaceful, super relax place, with the... More 

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