We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cloud19 Beach Retreat

30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Cloud19 Beach Retreat
Professional photos View all
Browse nearby
Cloud19 Beach Retreat
Add Photo Write a Review

156 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    99
    40
    9
    6
    2
See reviews for
16
99
5
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (53)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (48)
All months
Bangkok, Thailand
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a wonderful two-night stay at this small resort on the southern tip of Phuket. The resort is a bit off the beaten track away from major tourist beaches and large hotels but finding this gem is well worth it. Nearly brand new, there is a warm atmosphere that is fostered by the fantastically friendly and attentive staff and... More 

Was this review helpful? Yes
Soraya B, Owner at Cloud19 Beach Retreat, responded to this review

Thank you, Carl for staying with us. We are delighted that you had a good time at Cloud 19. Please re-visit us soon.... Looking forward to be at your service again in the near future. Team Cloud 19 More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

nice hidden hotel,a bit difficult to get there,coz we use public transportation.Is off saison during our stay,But the service still excellent! like the room is white colour and stone floor,feel clean and cool I really like the painting . the main pool is nice and well maintened the small pool right in front of our room is nice too,just a... More 

Was this review helpful? Yes 1
Phuket Town, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

I took my girlfriend here for her birthday and gave the guys a little heads up for something special, they executed flawlessly, helped me out with surprising her organized everything for us and provided the perfect evening, service was flawless the whole time we were there and accommodation clean and comfortable, perfect place to watch the world go by, will... More 

Was this review helpful? Yes 1
Bangkok
Contributor
12 reviews 12 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 13, 2015

I was at Cloud 19 for 4 nights with my 3 kids. Cloud 19 is lovely boutique hotel with only 19 rooms. I stayed in beach front suite. It has spacious bedroom and bathroom. There are everything you need at breakfast. Service is impeccable. 20 meter pool which is more than sufficient. The new management just came in middle of... More 

Was this review helpful? Yes 2
Melbourne, Australia
Top Contributor
81 reviews 81 reviews
29 hotel reviews
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed March 29, 2015

We enjoyed a few nights at Cloud 19. A quiet part of the island and you need to travel to get more restaurants nightlife etc. Staff were very friendly and helpful and room was nice. Pool area and sunset view lovely. A chilled rather than party place but would go back.

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

We had booked Cloud 19 through the hotel comparison site called Trivago and the cheapest price was through Amoma.com. After booking (and paying for) the hotel and receiving the hotel voucher via email, I started to read some worrying reviews about Amoma.com so I immediately called Amoma.com (they had a UK contact number on the hotel voucher) to confirm that... More 

Was this review helpful? Yes 4
Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Charged 1300 baht for airport transfer, questioned them before the trip and they said "sorry take a taxi". Had done recent trips been charged less in a safe/comfortable new 4WD. Car that came was poor/old/cramped. Did return journey cheaper with a 5 star resort limousine so you feel that they are ripping you off from the beginning. More importantly the... More 

Was this review helpful? Yes
Singapore
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

We had high hopes after reading the reviews. True to the reviews this is not a hotel but a b&b on a decent spot on the beach with nice sunset views from poolside -- but it is not really a swimming beach due to the garbage washing up. Unfortunately there is no service. No one to help you with your... More 

Was this review helpful? Yes 2
Perth, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 15, 2015

Great location but I will never return to this overrated, overpriced poorly staffed place. They need to get people who don't lie to cover up mistakes. I would give the coffee a miss as I had better instant coffee on the Bangkok to Chiang Mai sleeper train. An omelette is not just scrambled eggs rolled up, 3 couples ordered after... More 

Was this review helpful? Yes 3
Phuket Town, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 1, 2015

Really nice setting......lovely view.....9/10 Food needs attention to detail!...... Bug in food! 5/10..... Service...Bread was served last 7/10 Parking not really easy...... We will give it another try...total 7/10

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (154)
Viewed
Hotel & grounds (36)
Viewed
Dining (13)
Viewed
Pool/beach area (46)
Viewed
Room/suite (24)
Viewed
Bathroom (5)
Viewed
View from room (8)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay