We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cloud19 Beach Retreat

30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Cloud19 Beach Retreat
Professional photos View all
Browse nearby
Cloud19 Beach Retreat
Add Photo Write a Review

157 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    100
    40
    9
    6
    2
See reviews for
17
99
5
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (53)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (48)
All months
Bangkok, Thailand
5 of 5 stars Reviewed 6 days ago NEW

I went there with my son and my duather for Holiday. All we get from Cloud 19 is ; Good room and clean Good meal, breakfast and dinner Good service with warm. we will have our holiday with there again.

Was this review helpful? Yes
Bangkok, Thailand
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had a wonderful two-night stay at this small resort on the southern tip of Phuket. The resort is a bit off the beaten track away from major tourist beaches and large hotels but finding this gem is well worth it. Nearly brand new, there is a warm atmosphere that is fostered by the fantastically friendly and attentive staff and... More 

Was this review helpful? Yes
Soraya B, Owner at Cloud19 Beach Retreat, responded to this review

Thank you, Carl for staying with us. We are delighted that you had a good time at Cloud 19. Please re-visit us soon.... Looking forward to be at your service again in the near future. Team Cloud 19 More 

3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

nice hidden hotel,a bit difficult to get there,coz we use public transportation.Is off saison during our stay,But the service still excellent! like the room is white colour and stone floor,feel clean and cool I really like the painting . the main pool is nice and well maintened the small pool right in front of our room is nice too,just a... More 

Was this review helpful? Yes 1
Phuket Town, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

I took my girlfriend here for her birthday and gave the guys a little heads up for something special, they executed flawlessly, helped me out with surprising her organized everything for us and provided the perfect evening, service was flawless the whole time we were there and accommodation clean and comfortable, perfect place to watch the world go by, will... More 

Was this review helpful? Yes 1
Bangkok
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 13, 2015

I was at Cloud 19 for 4 nights with my 3 kids. Cloud 19 is lovely boutique hotel with only 19 rooms. I stayed in beach front suite. It has spacious bedroom and bathroom. There are everything you need at breakfast. Service is impeccable. 20 meter pool which is more than sufficient. The new management just came in middle of... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed March 29, 2015

We enjoyed a few nights at Cloud 19. A quiet part of the island and you need to travel to get more restaurants nightlife etc. Staff were very friendly and helpful and room was nice. Pool area and sunset view lovely. A chilled rather than party place but would go back.

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

We had booked Cloud 19 through the hotel comparison site called Trivago and the cheapest price was through Amoma.com. After booking (and paying for) the hotel and receiving the hotel voucher via email, I started to read some worrying reviews about Amoma.com so I immediately called Amoma.com (they had a UK contact number on the hotel voucher) to confirm that... More 

Was this review helpful? Yes 4
Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Charged 1300 baht for airport transfer, questioned them before the trip and they said "sorry take a taxi". Had done recent trips been charged less in a safe/comfortable new 4WD. Car that came was poor/old/cramped. Did return journey cheaper with a 5 star resort limousine so you feel that they are ripping you off from the beginning. More importantly the... More 

Was this review helpful? Yes
Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

We had high hopes after reading the reviews. True to the reviews this is not a hotel but a b&b on a decent spot on the beach with nice sunset views from poolside -- but it is not really a swimming beach due to the garbage washing up. Unfortunately there is no service. No one to help you with your... More 

Was this review helpful? Yes 2
Perth, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed February 15, 2015

Great location but I will never return to this overrated, overpriced poorly staffed place. They need to get people who don't lie to cover up mistakes. I would give the coffee a miss as I had better instant coffee on the Bangkok to Chiang Mai sleeper train. An omelette is not just scrambled eggs rolled up, 3 couples ordered after... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (154)
Viewed
Hotel & grounds (36)
Viewed
Dining (13)
Viewed
Pool/beach area (46)
Viewed
Room/suite (24)
Viewed
Bathroom (5)
Viewed
View from room (8)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cape Panwa
1.6 mi away
Cape Panwa Hotel
Cape Panwa Hotel
#4 of 11 in Cape Panwa
4.5 of 5 stars 1,762 reviews
1.1 mi away
Radisson Blu Plaza Resort Phuket Panwa Beach
1.4 mi away
Kantary Bay, Phuket
Kantary Bay, Phuket
#1 of 11 in Cape Panwa
4.5 of 5 stars 925 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Regent Phuket Cape Panwa
Regent Phuket Cape Panwa
#2 of 11 in Cape Panwa
4.5 of 5 stars 505 reviews
1.6 mi away
Phuket Panwa Beachfront Resort
7.0 mi away
Mandarava Resort and Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay