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The Naka Island, A Luxury Collection Resort & Spa Phuket

Certificate of Excellence
5.0 of 5
32 Moo 5 | Paklok, Thalang, Phuket 83110, Thailand
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The Naka Island, A Luxury Collection Resort & Spa Phuket
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The Naka Island, A Luxury Collection Resort & Spa Phuket
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429 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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  • English first
  • French first
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  • Italian first
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  • Russian first
  • Spanish first
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    (429)
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    (117)
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    (60)
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    (103)
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There are newer reviews for The Naka Island, A Luxury Collection Resort & Spa Phuket
See the most recent reviews
Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrive at this hotel for our Valentine vacation. We make reservation directly with the hotel via Starwood membership. Hotel made exceptional arrangement for us. Upon arrival at Phuket Airport, we were picked up by a BMW Series 7 Limousine to the pier where we board the speed boat to the hotel. The staff asked us to ring the bell... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Khun ChakritTiebtienrat, Thank you for your review. It is wonderful to know that you had an exceptional experience at the Naka Island, A Luxury Collection Resort & Spa. We are grateful that you spent your special Valentine getaway with us and it is great that we were able to exceed your expectations. Many thanks for your comments and appraisal.... More 

uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this resort last two weeks in February and were told that it was very busy being the High Season - this did not affect our stay in the least and never felt that it was crowded, in fact just the opposite really. The pick up from airport and speed boat transfer couldn't have been smoother and we... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Ambrose01, Thank you for your review. I am happy to know that like so many of our guests you enjoyed the relaxing seclusion of the Naka Island. One of the many advantages of being on a tropical island aside from breathtaking views and lush surroundings is having plenty of space. While guests can relax in the comfort of their... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here for several nights after a few hectic days in Bangkok and Chiang Mai. The resort only has villas and they are all lovely. We decided to go for an upgrade by booking a sea view villa and it was worth every penny - we were fortunate enough to have been given the best villa... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear SophieTP85, Thank you for your review. It was our pleasure to have you and your husband and we are pleased that you had a romantic getaway. Being on a lush island with breathtaking views, The Naka Island is indeed a dreamy destination. I’m glad that you both also enjoyed the ZBar – another favorite sunset spot of so many... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

Overall,our staying in the property was excellent. We had a very late arrive in Phuket but still the hotel sent a driver to pick up us at the Marina. The check in was quick and professional.Our Villa was near by the center of the hotel so we did avoid to walk too much or bother staff to move us around,on... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Mr. Dave T, Thank you for your review. I was delighted to read your description of the resort’s look, feel, and the overall impression you had. These certainly means so much to us given your two decades of experience in the industry. To know that our services and associates – especially Shawn, Khun Tae, and Simon, our recently appointed... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2015

stayed for 5 nights at the resort, had a extremely relaxing time, the beach wasnt that great but the rest of the faciities more than made up for it. the staff was extremely friendly. we had a great time with the family.

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Mr. Vinitdubsi, Thank you for your review. We are delighted that you and your family had a relaxing stay and that you especially liked our venues, facilities, and service. Like in all beaches the tides do affect the appearance of the beach and may seem less attractive when the tide is low and really stunning during high tide. We... More 

Phuket, Thailand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2015

My partner and I stayed in this beautiful, secluded resort over the weekend as a getaway from hectic Phuket and wow...simply amazing! Though it is only a few minutes away from the mainland, Naka Island Resort managed to keep its tranquility ensuring that each guest can have full relaxation and privacy. I would like to particularly highlight Zbar for those... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear PatriciaAnn4, Thank you for your review. I am delighted that you both enjoyed your getaway at the Naka Island, A Luxury Collection Resort & Spa. Being in an island and able to provide a more secluded and tranquil experience, the resort is indeed a welcome respite. Thank you for highlighting this. We constantly receive great reviews about the ZBar... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 6, 2015

If you have a chance to escape to this paradise island, you won't regret it. It's a genuine 5-star experience from A to Z, with friendly, professional service delivered throughout, helping to make your stay memorable. In quite a long stay, we never tired of the extensive menus and consistently high culinary standards delivered by Chef Director Ian & his... More 

Was this review helpful? Yes 2
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear r0ver88, Thank you for your review. It was our pleasure to have you and we sincerely appreciate your feedback and endorsement, particularly the sundowners at ZBar. I am sure that Chef Ian, who recently won Iron Chef Thailand, and his team will be delighted with your feedback. It's wonderful that you were able to enjoy the activities that make... More 

Jersey City, New Jersey
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2015

Those three words define this gorgeous resort. We entered the island.. with a speed boat waiting for us at the Marina, a buggie was waiting for us at the island that took us into the enchanting Naka island. The spas, the massages,the delicious berry drink, the delectable food, the splendid villa, everything was so wonderful. We went there for our... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear MIDS302014, Thank you for your review. We are certainly delighted to learn that you loved your stay at The Naka Island, A Luxury Collection Resort & Spa. We are grateful that you chose to celebrate this extra special occasion with us. I especially enjoyed how you described your experience – from arrival, spa treatments, and the warm and dedicated... More 

Hobart, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 1, 2015

The Naka Island Staff are charming and eager to please, especially in the restaurant, where the food is very good too. By Australian standards the food, even with a special offer 25% discount, the food is expensive though. Our beachside pool villa was exceptionally spacious and we particularly liked that there were several choices of places to sit or lounge... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear snipsnipsnips, Thank you for your review. I am delighted to learn that you had an overall enjoyable experience and that you especially appreciate our staff. Allow me to share that our prices remain competitive as those in similar category resorts and hotels on Phuket based on regular price and quality audits done by the team and myself. It’s great... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 21, 2015 via mobile

The staff really made this resort; so friendly and helpful. The villa was lovely, if a bit dirty, and the grounds were well maintained and pretty. The location was very isolated. It took a 20 minute boat ride and 30 minute taxi ride to get to busier areas e.g. Phuket town. If you want an 'escape' this is definitely the... More 

Was this review helpful? Yes 2
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Cgri5, Thank you for your review and for your appreciation of our associates. I am sorry to learn that you were unwell during your stay. While it's good to know that we addressed your concerns at the time kindly allow me to share that there have been no confirmed reports during your stay to our Food Safety Committee. Our... More 

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