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The Naka Island, A Luxury Collection Resort & Spa Phuket

Certificate of Excellence
32 Moo 5 | Paklok, Thalang, Phuket 83110, Thailand
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The Naka Island, A Luxury Collection Resort & Spa Phuket
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The Naka Island, A Luxury Collection Resort & Spa Phuket
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Naka Island, A Luxury Collection Resort & Spa Phuket
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Toronto, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 5, 2015

We stayed at the Naka Island resort for 5 nights in March, 2015 with our 6 year old son. The resort itself is beautiful, grounds are well maintained and the setting is pristine. We had an amazing time! We stayed in the seaview villa. We used the private pool a couple of times and also made use of the infinity... More 

Was this review helpful? Yes 2
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear TravelingDodo, Thank you for your raving review. We are very pleased to read that you enjoyed your villa, the cleanliness, the private pool, and indeed the stunning view of the Phangna Bay. Our staff will be delighted to hear that you enjoyed their hospitality and service mind. We will share your compliments with our Concierge team, and chef Chet.... More 

Istanbul
Top Contributor
79 reviews 79 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed April 5, 2015

This is a pretty resort with wonderful staff. It is quite and relaxing, staff just do everything to make you happy and satisfied. Choice of the food is limited with 2 restaurants only for long stays. Nice sunset in Z bar. Beach area is not attractive. If you go to the beach on the other side of island, it is... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear i_go_my_way , Thank you for your positive review and your appreciation of our friendly staff. We are pleased to read that you had a relaxing stay with us and enjoyed the marvelous sunset at the Z-bar. Like in all beaches the tides do affect the appearance of the beach and may seem less attractive when the tide is low... More 

New York, NY
Contributor
19 reviews 19 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 31, 2015

The overall verdict: Naka Island is the epitome of the luxury outdoor experience. Overall, I would say the resort experience is akin to a luxury spa and camping lodge. It is not a pure luxury Thai resort in the traditional and expected sense. It is an overall experience that is all about relaxation. The Good: Villas: The villas are super... More 

Was this review helpful? Yes 1
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear MrDutchNYC, Thank you for your review. "Naka Island is the epitome of the luxury outdoor experience" - this is such a wonderful compliment. We strive to make each stay unique for every guest and we are delighted to learn that one of the highlights of your 2-week Southeast Asian adventure was your time at the Naka Island. It's great... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 28, 2015

I am a regular Phuket holidaymaker. Previously stayed in Regent, Renaissance and Westin Phuket. Visited Naka in Mar'15 for birthday celebration. Overall, fantastic facilities/view but service is not up there with the best - esp. when you consider the usd500++ charge per night, and versus other top properties in Thailand. 1. 5 star facilities amidst tranquil serene island backdrop. Rooms... More 

Was this review helpful? Yes 2
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Wayne T, Thank you for your review. While we are pleased that you have a high regard of the resort's facilities, our service delivery regrettably was not up to your expectations. I understand that our associates met with you during your stay to address your concerns and I do hope that the remainder of your stay provided you with... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 28, 2015

My husband and I booked our stay at Naka rather last minute; weather was dismal in Bali and we wanted a week of sun on our honeymoon. We are loyal SPG members and we liked the look and feel of Naka. The resort was really lovely and the service was superb. There were some comments we read previously about the... More 

Was this review helpful? Yes 2
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Elizabeth V, It was a pleasure meeting you and thanks for your review and for choosing to stay with us. We are happy to learn that we were able to uplift your experience coming from an unpleasant weather. There was certainly plenty of sunshine in March on Phuket and it's great that the remainder of your honeymoon celebration which... More 

Pak Kret
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed there on 9-12 March - 4 rooms pool villa. Although, we have a bad impression at first that callig us to chane the airport transfer ca type tolower type less than 12 hour of arrival time, they can manage the issue later on properly. The room is great for couple however, we personally don't like the design that... More 

Was this review helpful? Yes 3
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear 40piyat, Thank you for your review. I am pleased to know that you and your family enjoyed your recent stay at The Naka Island, A Luxury Collection Resort & Spa. While you had a less than favorable experience prior to your arrival, it's great that we were able to exceed your expectations from your arrival. I do regret the... More 

Shanghai, China
Contributor
13 reviews 13 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 20, 2015

Everything from the beautiful private pool villas down to the attentive service of the staff made this a faultless family holiday to remember. The villas are specious, nicely decorated and well equipped with separate bathrooms. A few people have commented negatively here on the lack of air-conditioning in the bathroom, we, a family of three, didn’t find this to be... More 

Was this review helpful? Yes 4
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear David H, Thank you for your review. I am delighted to know that your overall experience at the Naka Island was pleasantly unforgettable. It's wonderful that you specifically approve of our associates service delivery, bathroom layout, and sunset at ZBar. Many thanks for your feedback and endorsement and we definitely look forward to having you again at the Naka... More 

Aurora, ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

Beautiful private bungalow with a sea view. Personalized attentive service and two excellent restaurants serving fresh well prepared food.Ring for a golf cart and within moments you are being whisked to your destination . Take advantage of the fantastic and breathtaking Spa. the entire staff could not have been better. Well worth the price

Was this review helpful? Yes 4
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear gofbudapest, Thank you for your review and for wonderfully summarizing the exceptional aspects of your stay. We are truly delighted to read this and we appreciate that you chose to stay with us during your holiday on Phuket. Many thanks for your kind appraisal and recommendation. We look forward to having you again at The Naka Island, A Luxury... More 

Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 17, 2015

We arrive at this hotel for our Valentine vacation. We make reservation directly with the hotel via Starwood membership. Hotel made exceptional arrangement for us. Upon arrival at Phuket Airport, we were picked up by a BMW Series 7 Limousine to the pier where we board the speed boat to the hotel. The staff asked us to ring the bell... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Khun ChakritTiebtienrat, Thank you for your review. It is wonderful to know that you had an exceptional experience at the Naka Island, A Luxury Collection Resort & Spa. We are grateful that you spent your special Valentine getaway with us and it is great that we were able to exceed your expectations. Many thanks for your comments and appraisal.... More 

uk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

We stayed at this resort last two weeks in February and were told that it was very busy being the High Season - this did not affect our stay in the least and never felt that it was crowded, in fact just the opposite really. The pick up from airport and speed boat transfer couldn't have been smoother and we... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Ambrose01, Thank you for your review. I am happy to know that like so many of our guests you enjoyed the relaxing seclusion of the Naka Island. One of the many advantages of being on a tropical island aside from breathtaking views and lush surroundings is having plenty of space. While guests can relax in the comfort of their... More 

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