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The Naka Island, A Luxury Collection Resort & Spa Phuket

Certificate of Excellence
32 Moo 5 | Paklok, Thalang, Phuket 83110, Thailand
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1 room 1 guest
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The Naka Island, A Luxury Collection Resort & Spa Phuket
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The Naka Island, A Luxury Collection Resort & Spa Phuket
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468 Reviews from our TripAdvisor Community

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Traveler rating
    309
    118
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (468)
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    (129)
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    (87)
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    (103)
  • Dec-Feb only
    (149)
All months
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Don't be fooled by the view or the pictures once u arrive there which is very far from the city downtown 45 mints driving with no traffic the staff is horrible food is not good services is very weak for such a facility

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London, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff informed us that this resort was originally built 2007/2008 as a Sixth Senses retreat (vegetarian food, no booze, no TVs etc) that lasted only a few years, it was then acquired by Starwood. Unfortunately my first impression of the resort was 1970s Spanish Hotel meets the Flintstones (see the paving stones everywhere) however I am reliably informed that it... More 

Was this review helpful? Yes 1
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear WhenMylesandI, Thank you for your precious time to post your detailed review of your recent vacation with us at The Naka Island, A Luxury Collection Resort & Spa Phuket. We are glad to read that you had an enjoyable time, and that you did learn to appreciate the design philosophy of our resort. We understand that our resort is... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This resort is really wonderful, it exceeds all our expectations. The villas are really extraordinary and very unique. We've been in so many places but we never saw something like that. Really very beautiful. The service is great. Staff are very helpful and nice. We wanted to extend our stay but we were unable to find flights back home. They... More 

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Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Jihad N, Thank you for sharing your unforgettable experience at The Naka Island, A Luxury Collection Resort & Spa Phuket with other travelers on the TripAdvisor website following your stay at our resort. With a mission to provide superior guest service, we take great pride in serving your needs and are delighted to hear that we were able to... More 

United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Good: The workers here are super sweet and respectful. Getting a ride in a buggy from your villa to other areas is pretty fast. Our ride from the airport was about 45 minutes late because he had the wrong flight number. The hotel removed this charge from our bill after we complained. The views of the sea from the villas... More 

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Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Angeline4, Thank you for your recent stay with us and I am truly sorry that we did not meet your expectation. Our resort is based on a quiet and idyllic, natural island, just 7 minutes by speedboat from Ao Por Grand Marina on the east coast of Phuket. As we understand that some of our guest during their stay... More 

San Mateo, California
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights at the hotel. Overall a very relaxing experience. The hotel is on the older side and could you a few touchups here and there, but the staff and the overall serenity of the property make up for any of the short comings in the physical surroundings. The rooms are well appointed, spacious and very private. The... More 

Was this review helpful? Yes 1
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Jkingsle, Thank you for your detailed feedback about your stay at The Naka Island, A Luxury Collection Resort & Spa. I am happy to note that you had a wonderful stay with us albeit some glitches and we are glad that you were impressed with the staff, our resort facilities, the villa, and in particular the spa treatment. I... More 

Hong Kong, China
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its more like six senses type of nature setting resort, just a bit brighter! (the color tone) Breakfast was great, with lots of fruit choices. the pool was kind of hilarious but then you have a great beach, who needs a pool? There was also a tiny pool in the villa and exterior places for massage / chill. spa was... More 

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Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear JQwin, Thank you for sharing with us your experience last March at The Naka Island, A Luxury Collection Resort & Spa, and I am pleased to know that you had a good stay with us. We are delighted to read that you enjoyed our Spa and the variety of our breakfast. Please note that if you wish to explore... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was perfect except the dealing with concierge which was a challenge to deal with. Never the less the rest of the resort was as we were imagining it!!!! From the time we arrived at the main marina the speedboat was there waiting Mr Gates extremely polite and professional made the first impressions really good. when we arrived at the... More 

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Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Evan T, Thank you so much for your precious comments and detailed review of your stay at The Naka Island, A Luxury Collection Resort & Spa, Phuket. I'm thrilled to read that you rated us so highly and would like to thank you for mentioning so many points of your stay that created such a memorable experience. The views... More 

Bangkok, Thailand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 nights at this hotel during Sep 14 and overall we were very happy. The hotel is on an island which require 15 mins boat ride from one of the pier in Phuket. The pier itself is also located in quite an isolated area so this hotel is more suitable for people who prefer the spend their whole... More 

Was this review helpful? Yes 1
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Pravi T, Thank you very much for taking the time to review The Naka Island, A Luxury Collection Resort & Spa, Phuket. I am happy to learn that you had a memorable holiday with us and that you enjoyed the eco-friendly design of our resort. I thank you for highlighting features that you have enjoyed which ranged from the... More 

thailand
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great place to relax. Cozy and comfortable room. Great service and staff. The only downside of this hotel was the restaurants. Limited breakfast choice. Needed to repeatedly asked for some items to be refilled. Products were not fresh. We visited it in May2014 though, so we really hope they have in the meantime improved their food.

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Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear tourdumonde99, Thank you for your wonderful review. We are glad to know that you enjoyed your comfortable villa and the service that provided by our dedicated team even it had been a while since your last visit in 2014. We take all our guests feedback serious as we have strived to continuously improve our performances in all areas. Please... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is an outstanding place, a secret places where to relax and feel very special. Beuatiful place and The most best staff i,ve seen for a long time, and I travel quite a lot, And Lena made our stay just perfect, head security Luck great guy, Tuna great knoledge and great conversations, Max very helpful conserge no words can... More 

Was this review helpful? Yes
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review

Dear Matjhud, It is always a pleasure to receive 5 Star reviews and we appreciate you taking the time to provide such wonderful feedback. In particular your comment of the resort being the most beautiful place in the world means a lot to us with such the highest honor. I was thrilled to read your glowing reviews of our team... More 

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