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All 3 Redhill hotels

Premier Inn Redhill Reigate

Brighton Road | Salfords, Redhill RH1 5BT, England
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84%
Ranked #1 of 3 Hotels in Redhill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Poppy M London, United Kingdom
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186 reviews from our community

Traveler rating
    87
    71
    23
    4
    1
See reviews for
49
54
11
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were welcomed most warmly, late in the evening, by friendly staff who were obviously expecting us. The room was spotless, the location convenient, and the facilities perfectly adequate. Housekeeping staff also were extremely warm and friendly, offering any help they could should we require it.

Review collected in partnership with premierinn.com

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England
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed in several Premier Inns, and usually find them good value. This one was very disappointing. My room was noisy, but when I told reception the noise had woken me up both nights they just said they knew there was a problem. I'd pre-paid for breakfast, only to find that the entrance to the breakfast area in the attached... More

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WhitbreadHotels, Online Customer Service at Premier Inn Redhill Reigate, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More

Northwich, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Good rooms, helpful and friendly staff providing a great service - what more do you need! Restaurant service was especially good and the meeter/greeter was helpful with our 15 month old grand daughter.

Review collected in partnership with premierinn.com

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Cambridgeshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Lovely place to stay. Rooms are a good size, very comfy & have everything you need for a short stay. The restaurant was in the public house opposite and the staff were very friendly & accommodating. The food was delisious.

Review collected in partnership with premierinn.com

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here for two weeks on businesses. I will say the accommodation and staff are great. The restaurant is good, but be mindful that they have one kitchen. You can wait a while when busy. My only issues are the noise particularly from the service road. You are constantly disturbed by early morning delivery vehicles. Not good! Also the... More

Was this review helpful? Yes 1
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed August 6, 2014

Used on business, staff very friendly, nice to have a car park you are not charged for. Beefeater Restaurant is good set in a pub style, outside garden seating for hot weather. Rooms clean and although hot staff put fan in the room. Would recommend a stay in this hotel

Review collected in partnership with premierinn.com

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Madliena, Malta
1 review
4 of 5 stars Reviewed July 29, 2014

We stayed at the Premier inn, for our friends' wedding for a total of 5 nights! we were welcomed with a warm smile immediately. Ryan, at reception did more than his best to accommodate us always. He was friendly, patient ( we were quite a large and noisy group), and most of all he did his best to make sure... More

Review collected in partnership with premierinn.com

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Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review

Thank you for your review on the RedhillReigate Premier Inn. I am so pleased that you had a good welcome when you and your party arrived and that Ryan looked after you so well. Your comments have been passed onto him, our team are always pleased to receive any feedback from our guests. I am glad that you thought that... More

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 28, 2014

I would like to warn people when reserving a twin room at Premier Inns, you will not get two beds the same. I reserved a twin room at the Reigate Premier Inn but got a room with a double bed and a very small single bed. When we complained I was told this was their twin room. Certainly not my... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Redhill Reigate, responded to this review

Thank you for taking the time to review your stay at our hotel. At premier Inn we endeavour to improve standards and meet all our customer’s needs please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you... More

Manchester, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 22, 2014

Everything's Premier (apart from the lack of Air-con) I suppose It's a set of old building's made into a hotel & you can't build the AC in, the rooms are always a standard quality with Premier Inn but it was just far too hot, the room temp was 29oC in the middle of the night.... I used the fan &... More

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Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 7, 2014

Very friendly and helpful staff from the receptionist to the staff in the restaurant. The rooms are very clean and my room on each visit was quiet. It is the best Hotel in the immediate area and I would recommend it to anyone travelling with a family or on a business trip.

Was this review helpful? Yes
Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review

Thank you for taking the time to post a reveiw on RedhillReigate Premier Inn. I am pleased that you thought the staff were very friendly and helpful, including the restaurant team.It is always good to receive such positive comments, they are very much appreciated and will be passed on to the team. Thank you for saying that you will reccmmend... More

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Additional Information about Premier Inn Redhill Reigate

Address: Brighton Road | Salfords, Redhill RH1 5BT, England
Phone Number:
Location: United Kingdom > England > Surrey > Redhill
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Redhill Hotel Redhill
Premier Inn Redhill Reigate Surrey

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