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Premier Inn Redhill Reigate

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Brighton Road | Salfords, Redhill RH1 5BT, England
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1 room 1 guest
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Premier Inn Redhill Reigate
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267 Reviews from our TripAdvisor Community

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Traveler rating
    128
    94
    37
    6
    2
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70
84
17
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
  • All months
    (267)
  • Mar-May only
    (84)
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Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

By far not the best premiere inn I have stayed at - we were contractors working nearby and the refurbishments were a problem, very expensive to be staying in the middle of a building site I have to say the lady on reception Amy was excellent I would have liked to have been informed prior to my stay of building... More 

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Hitchin, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at a weekend so noise from any renovations was not an issue. We had quiet comfortable rooms and slept well. The staff were friendly although we had no problems to sort out. Good breakfast. Hot day but lack of air conditioning not really a problem.

Review collected in partnership with premierinn.com

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Lincoln, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Weekend of 8th august 2015, my son got married in surrey. We really only wanted a bed since we were attending the wedding, however when we arrived at the premier inn, we were hungry and availed ourselves of the restaurant and had a remarkably good dinner at a sensible price. We had huge breakfasts on two days we stayed there.... More 

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2 reviews
2 of 5 stars Reviewed 4 weeks ago

I have been a regular used of Premier Inn's nationally and been impressed. This however is more like a old Travelodge than a new Premier Inn. Smelly, no AC in the rooms, low rate breakfast and general tired feel about the place. Probably OK for a stopping off point but avoid with kids.

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Redhill Reigate, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Halesworth, United Kingdom
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked and paid online before arrival and everything was ready when we got there. Receptionist very welcoming and friendly. Room was clean, tidy and fresh. After popping out to dinner, came back to smell of drains in bathroom. Receptionist immediately found a different room for me which was perfect. No hassle and a great night's sleep.

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Spalding, United Kingdom
Level Contributor
187 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were met by scaffold outside the window of room 31. Got here early so as to have a sleep before flight and had nothing but banging for two hours as the workers were out side re-tiling the roof under which we were put to stay the night. Room was looking past its best and a bit old looking with... More 

Was this review helpful? Yes 1
Durham, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

from booking until leaving I had personal attention to detail and help. As a disabled traveller they were thoroughly honest about the hotel's restoration work going on. The wonderful part was the welcome. I could see them in conversation through the window but the moment I opened the door they stopped, faced us with genuine smiles, remembered our booking and... More 

Review collected in partnership with premierinn.com

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Market Rasen, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 22, 2015

Very welcoming staff. Clean and practical hotel. Would recommend for the traveller. Our room was well equipped and liked the option of sheets as weather was hot, and an additional fan in the room. The Beefeater was next door, and gave good food and again welcoming staff, both evening and for breakfast. Would use again if in the area.

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Leeds, United Kingdom
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 5, 2015

Stayed here and it wasn't the best. Staff friendly but the hotel is very dated. It has no air con which isn't ideal in the hot/warm weather. Spoke to the receptionist regarding unbearable heat and she suggested opening the window. Not ideal when you have hay-fever and when the room was pretty much on a railway track. They do provide... More 

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Lincoln, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 3, 2015

Stayed at this hotel for a party weekend in the area. Needed to stay again in support of a friend who was hospitalised. Really appreciated not just a comfortable room but the very kind support of the staff when return visits were needed. Only ate breakfast which was good

Was this review helpful? Yes 1
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