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Napasai by Orient-Express

5.0 of 5
65 / 10 Baan Tai | Maenam Beach, Mae Nam, Koh Samui 84330, Thailand
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Napasai by Orient-Express
Ranked #2 of 15 hotels in Mae Nam
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415 reviews from our community

Traveler rating
    320
    73
    13
    7
    2
See reviews for
Families
84
 
Couples
253
 
Solo
10
 
Business
6
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

GORGEOUS HOTEL - HIGHLY RECOMMENDED. My husband and I stayed in a seaview hillside villa due to it being a bit cheaper than the beachfront ones but actually all we got was a tiny bit of the roof in front which really didn't obstruct the otherwise stunning view. The rooms and the hotel are BEAUTIFUL, as was most of the... More

Was this review helpful? Yes 2
NBenischke, Manager at Napasai by Orient-Express, responded to this review
May 25, 2013

Dear valued Guest, We are delighted to read that you enjoyed your experience at Napasai and would like to sincerely thank you for your motivating words. Thank you for having chosen Napasai Yours sincerely Stephan Post General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013

My wife and I were introduced to Orient-Express Napasai while at a cooking class in our hometown in the States. Two people seated near us overheard us talking about our upcoming travels to Koh Samui. At the time we were booked at the W Resort - Koh Samui, as I am a Starwood Preferred member. Our new friends encouraged us... More

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NBenischke, General Manager at Napasai by Orient-Express, responded to this review
May 25, 2013

Dear Valued Guest, We are very pleased that for your friends Napasai is referred to the hotel of choice on Koh Samui. Moreover we are very happy that we could create a memorable stay for you. Hope to see you soon for maybe another celebration Yours Stephan Post General Manager More

New York City, New York
1 review
2 of 5 stars Reviewed May 12, 2013

We went for our honeymoon, and booked a honeymoon package. While all the staff were very friendly, getting the pool and beach staff members' was difficult. Moreover, had we not taken the initiative to remember the parts of our honeymoon package that were unique to that package (such as the couples' massage and beachfront dinner), we fear the hotel would... More

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NBenischke, General Manager at Napasai by Orient-Express, responded to this review
May 25, 2013

Dear valued Guest, Thank you for sharing your important comments with us. Be rest assured that we have taken the right actions in terms of internal communication and organization in order to prevent such incidences in the future. We truly hope to get the chance to welcome you once more at Napasai in order to showcase you the changes made.... More

Zürich
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 9, 2013

we enjoyed our stay at napasai in Mai 2013. excellent infrastructure, top service minded staff, lovely rather small hotel ressort. good but gastronomy. ideal for travellers in search of romantic, silent vacation. beach not very convincing.

Was this review helpful? Yes
NBenischke, General Manager at Napasai by Orient-Express, responded to this review
May 25, 2013

Dear valued Guest, Thank you for sharing such nice comments which has been a motivation factor for our team to continue in this mind set. We hope very much to be able to pamper you soon at Napasai once more. Yours sincerely Stephan Post General Manager More

Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

This hotel is perfect - to the extent that it feels a bit artificiall, not of this world, especially if you have been travelling through Thailand before. We booked a beachfront villa. The villa is beautiful, very comfortable bed, nice terrace, huge bathroom. The service could not be better. Beach and pool are very nice. If you rent a scooter... More

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kuala lumpur
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 2, 2013

Napasa is situated at the Maenam area, some 20-minutes from Samui Airport. Upon our arrival at the airport, we were greeted by a friendly rep from Napasai who took us straight to the hotel. The hotel lobby is in an open area with a fantastic view the entire 360degree. Check-in was short, sweet and simple and we were immediately escorted... More

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Chester, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 28, 2013 via mobile

We stayed for 10 nights at the start of April and were in a beachfront villa, which was beautifully appointed and has a fabulous view from the full room sized window. The level of service at the Napasai is wonderful and everyone we came in contact with was clearly well engaged in creating the best experience possible for guests. The... More

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Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

The Napasi Resort was a wonderful experience! We were greeted in the beautiful open air lobby with ice cold green tea and cool, wet towels and were sat comfortably over looking the ocean while the staff checked us in. The beachside cottage was beautifully appointed in the Thai style, with floor cushions were you could relax while listening to the... More

Was this review helpful? Yes 1
Seattle, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 21, 2013

We stayed at the Napasai in April at the end our our trip after traveling throughout Asia for two weeks. We were excited and looking forward to a great place to get some sun by the beach. We had our 29 year old son with us. We were picked up from the airport by a driver who did not speak... More

Was this review helpful? Yes 3
Tokyo, Japan
1 review
5 of 5 stars Reviewed April 20, 2013

My wife and I came with our daughter and son in law. Napasai exceeded all our expectations. The service was outstanding. As good as any 5 star resort we have been at. We stayed at the 3 bedroom residence that had spectacular views, huge living area and private pool all overlooking the sea. The hotel pool (infinity edge) was right... More

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Hotel Summarization (Beta)

What travelers say

  • Beachfront villas(6)
  • Private beach(5)
  • Infinity pool(5)

Additional Information about Napasai by Orient-Express

Address: 65 / 10 Baan Tai | Maenam Beach, Mae Nam, Koh Samui 84330, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Koh Samui > Mae Nam
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotels in Mae Nam
#1 On the Beach Hotels in Mae Nam
#2 Luxury Hotels in Mae Nam
#2 Top resorts Hotels in Mae Nam
#2 Family Hotels in Mae Nam
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Napasai Beach Resort & Villas in Koh Samui, Thailand is a secluded luxury beach resort in Maenam Beach, on the fashionable north coast of Koh Samui. Accommodation comprises a selection of beautiful Koh Samui-style private cottages, some with private pools, and two and three bedroom private pool luxury villas for rental and sale. ... more   less 
Reservation Options:
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Also Known As:
Napasai By Orient-Express Hotel
Napasai By Orient-Express Hotel Mae Nam
Napasai Koh Samui
Napasai Hotel Koh Samui
Napasai By Orient-Express Koh Samui, Thailand

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Napasai by Orient-Express
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