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All 28 Mae Nam hotels

Infinity Residences & Resort Koh Samui

5.0 of 5 Resort   |   Moo 6, Bang Po Soi 4, Mae Nam, Ko Samui 84330, Thailand
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89%
Ranked #6 of 28 hotels in Mae Nam
A recent review
5 of 5 stars reviewed 4 days ago
Don W Melbourne, Australia
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202 people have reviewed this hotel

Traveler rating
    137
    44
    14
    6
    1
See reviews for
53
90
1
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Melbourne, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had a small problem when we arrived, but management and staff were so helpful, everything was resolved quickly and so nicely. Our room was awesome and the pool magnificent. Food at the restaurant was delectable. My wife and I attended a Thai cooking class which we thoroughly enjoyed. The chef was so interesting and helpful and we enjoyed what... More

Was this review helpful? Yes
Infinity R, Manager at Infinity Residences & Resort Koh Samui, responded to this review

Thank you for your kind words and review for our resort. We are truly happy that you enjoyed your stay and will love to welcome you back soon :) Kind wishes The Management and Staff of Infinity Resort and Residences More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Just got back having stayed at Infinity for 12 nights. Wow wow wow what an amazing place the views, the pools, the food, the staff ...awesome ..awesome!! From the moment we arrived to the end of our stay, nothing was too much trouble for any member of staff. The ACCOMMODATION  was soooo relaxing, peaceful, calm and you have as much privacy as... More

Was this review helpful? Yes
Lissa P, New Management at Infinity Residences & Resort Koh Samui, responded to this review

Dear Mr. Thomas Thank you very much for your review of our beautiful resort. We and the whole team are happy that you enjoyed your stay with us and recommend our hidden paradise at Koh Samui. Best wishes to you and we hope to welcome you again soon Klaus More

Vancouver
Top Contributor
59 reviews 59 reviews
59 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 6 in a 3 bedroom apartment located in a villa near the reception. The size of the apartment and the general layout was perfect. There are some obvious fixtures and furniture that could be added (lamps, night tables by the bed). But overall, the facility is excellent. We had two rental cars. Both cars,... More

Was this review helpful? Yes 1
Lissa P, New Management at Infinity Residences & Resort Koh Samui, responded to this review

Dear Sir/Madam Thank you for your review and giving us a change to improve thanks to your comments. The resort is now taken care by a new management and we are already addressing shortcomings as pointed out. A new menu is in the making with a new pricing philosophy more attractive for our clients. You are right, 2 bottles of... More

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our family of 6 adults stayed in the Imperial Penthouse which is a 4 bedroom penthouse with its own pool. The penthouse was large with lots of space, the pool was very private and being at the top of the hill you looked down on the rest of the resort and out to the sea and islands - the view... More

Was this review helpful? Yes 2
Lissa P, New Management at Infinity Residences & Resort Koh Samui, responded to this review

Dear Mr. Andrew Thank you for your review and please accept my apologies for the late reply. We are the new management for Infinity Residences and Resort. We fully agree with your comments regarding the restaurant and we are addressing this issue right now. A new menu will be implemented very soon with exciting, mouthwatering and fair priced items. I... More

Adelaide
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Given previous reviews we were a bit unsure what to expect. The Resort, we found was lovely, the rooms very spacious (dip pool for the apartment was only small but served a purpose) and the staff were very friendly. The rooms were clean and despite a couple of small issues (leaking tap that was fixed immediately it was brought to... More

Was this review helpful? Yes 2
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

Seeing many and mixed reviews we were open minded about what to expect. It is fair to say that both good and bad reviews sum up this resort. It comes down to your expectations. We enjoyed our stay! Undoubtedly the best feature has to be the pool for every unit and the price for the stay compared with other two... More

Was this review helpful? Yes 2
Cardiff, Wales, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 14, 2014

Firstly I would like to say I have had the opportunity to stay in other 5 star resorts and sadly this is not one if those. At best this is 3 stars in my opinion. I was very excited to come stay here and on arrival the room looked pretty impressive at 1130pm. Once we decided to get to sleep... More

Was this review helpful? Yes 10
Lissa P, New Management at Infinity Residences & Resort Koh Samui, responded to this review

Dear Sir/Madam Thank you for your review. I am Klaus, the owner of the new Management company which is now taking care for Infinity Resort and Residences. I am personally responding to all those former comment on this website. I don't know how to begin..... and sadly I cannot change your past negative experience you had and how it happened.... More

Hobart, Australia
1 review
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 14, 2014

I have thought long and hard about this review and have written it a hundred times in my head. I decided to write one becuase i am really surprised by the excellend reviews here - reviews that i based my decison to book here on. I was completely underwhelmed by Infinity and I really struggle to see how this place... More

Was this review helpful? Yes 14
Lissa P, New Managment at Infinity Residences & Resort Koh Samui, responded to this review

Dear Sir/Madam Infinity Resort and Residences is now taken care by a new management since 1st. August 2014. I am shocked and sad that you had such a terrible experience in the resort. I like to invite you for a 2 night stay back complimentary to experience the difference. We, the new management with full support of the owners are... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 12, 2014

We stayed at Infinity Resort in March 2013 and it was fantastic (see previous review for details). It was a great disappointment and shame that our second stay was not the same. The resort itself is still beautiful, with wonderful views and helpful staff. Good to see the same faces were there. Whether it was due to budget cuts, or... More

Was this review helpful? Yes 10
Lissa P, New Management at Infinity Residences & Resort Koh Samui, responded to this review

Dear Sir I am Klaus R. Rauter and I am the CEO of the new management taking care for INFINITY RESORT at Koh Samui, Thailand. I did read your valuable comments on TripAdvisor and we understand your comments well, and accept that there has been some mismanagement which resulted in having us, a new experienced management company being appointed to... More

Brisbane
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014 via mobile

We were looking for the Koh Samui experience during the day and indulgence by night. We had seen the reviews on infinity and they certainly lived up to expectation. Yes the hill is very steep coming up and you need transport to get around but if you know that up front it is perfect. Our room had endless ocean views... More

Was this review helpful? Yes 1
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Additional Information about Infinity Residences & Resort Koh Samui

Address: Moo 6, Bang Po Soi 4, Mae Nam, Ko Samui 84330, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Infinity Residences & Resort Koh Samui 5*
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Also Known As:
Infinity Residences & Resort Koh Samui Ko Samui, Thailand

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Amenities

Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Spa Hotel in Mae Nam #5 Top resorts Hotel in Mae Nam #5 Luxury Hotel in Mae Nam #6 Romantic Hotel in Mae Nam #7 Family Hotel in Mae Nam
Hotel Class
Official Description (provided by the hotel)
One of the best luxury resorts on Koh Samui, Infinity Residences and Resort is trendsetting in its style, combining outstanding service culture, unique dining concepts, ultimate spa pampering and breathtaking views of the Gulf of Thailand. Guaranteeing the utmost level of privacy and security, the property is conceived as an enclosed and private domain with permanent surveillance.Our 28 elegant, contemporary suites and penthouses provide stylish and luxurious air-conditioned accommodation, all with spectacular sea views.Our free shuttles whisk you down to Bang Po beach whenever required, a short 3 minute drive. Samui International Airport is just 20 minutes away.Free WI-Fi means you can stay connected when necessary, while our shared and private pools, bar and restaurant mean you can also disconnect whenever you wish.Infinity Residences and Resort - your Luxury Resort Koh Samui ... more   less 
Number of rooms
28

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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