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W Retreat Koh Samui

5.0 of 5
4/1 Moo 1 Tambol Maenam | Surat Thani, Mae Nam, Koh Samui 84320, Thailand
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W Retreat Koh Samui
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242 traveler photos
Ranked #3 of 15 hotels in Mae Nam
4.5 of 5 stars 160 Reviews
Travelers' Choice award winner Travelers' Choice® 2012 Winner Trendiest
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160 reviews from our community

What travelers say about this hotel
  • “Japanese restaurant” (12)
  • “Kitchen table” (12)
  • “Private pool” (12)
  • “Very good” (10)
  • “Ice cream” (6)
  • “Main building” (4)
  • “First day” (4)
  • “Free shuttle” (3)
Traveler rating
    111
    30
    11
    5
    3
Only show reviews for Family (16) | Couples (103) | Business (5)
Date Rating
Coimbatore
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Fantastic hotel on a fantastic island”
5 of 5 stars Reviewed May 29, 2012 NEW

We were a group of 7 (friends) and spent 3 nights here May 2012. To be honest, when we checked in, we were quite disappointed. There were no staff at the reception because they were busy checking in the other guests. Finally, after 10 minutes, the staff turned up and checked us in quickly. That was the only hiccup for... More

Was this review helpful? Yes
Hong Kong, China
1 review
“WOW”
5 of 5 stars Reviewed May 28, 2012 NEW

Big fan of W hotels, W retreat was stunning. Restaurant was fab, great selection of food. The service was great. Definitely want to go back.

Was this review helpful? Yes
WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 29, 2012

Hello bubs888, Thanks for your brief comments about your stay with us. It certainly seems we are on a "WOW" roll this week! Always great to welcome fans ("insiders") of W Hotels. And wonderful to know you found us equally stunning as our other Hotels and Retreats. Rest assured, we will be waiting to welcome you back to WOW you... More

Rotterdam, The Netherlands
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“WOW! Woke up in heaven”
5 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

Lovely poolvilla, great beach, the sweetest staff and great design in every detail. My new home away from home. Nothing left to ask. Miss this place everyday!

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 28, 2012

Hello RandstadJefe, Thanks for sharing your brief kind comments about your recent stay with us. No need to miss us....come back anytime! Hopefully soon! Rest assured we will be waiting to hear from you. Thank you again. Warmest wishes Nick Downing General Manager nicholas.downing@whotels.com More

Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“W is for Wow in Koh Samui”
5 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

I am a huge fan of the W Hotels and especially W Retreats having spent an amazing getaway in W Retreat, Bali. Living in Southeast Asia, Koh Samui was an obvious destination having not traveled there before and W Retreat was just too tempting. However, as all rooms were 'private pool villas,' it was very expensive ... bordering on exorbitant.... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 27, 2012

Hello Jambu583, Thank you for your wonderful comments regarding your recent stay. It's always a pleasure to have loyal W Hotels insiders stay with us. As two W Retreats in South East Asia, insiders often make comparisons between W Retreat Koh Samui and W Retreat Bali Seminyak. They are indeed very different Retreats. Certainly our location here in Koh Samui,... More

Brisbane, Queensland, Australia
1 review
“W Retreat is a WOW”
5 of 5 stars Reviewed May 22, 2012

We booked the W for 6 nights for our 35th wedding anniversary and my wife's birthday. Firstly the pictures do not overstate the beauty of this place, from first impressions to last it is top rate apart from a couple of letdowns. Arrival at 10.30 at night is never fun ... Not here ... Stepping out of the cab we... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 23, 2012

Hello Michael J, First of all, a huge thank you for sharing your positive thoughts about your recent special anniversary stay with us. While I am very sorry to have missed you as I was traveling for most of this past month, I am 100% delighted to see that our team of talent were still able to deliver an exceptional... More

Bangkok
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Hip and easy”
4 of 5 stars Reviewed May 20, 2012

This was the first time we tried out W Retreat and we only had time to spend a night there. The open design of the lobby created a visually stunning introduction to the guest and this ocean view was spectacular during the evenings. The reception staff are very friendly and this character was pretty much the same throughout the resort.... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 23, 2012

Hello Peak R. It's always wonderful to hear feedback regarding first time inside experiences of W Hotels. It can be quite a different experience from that of a normal resort experience elsewhere due to our design and services. I am delighted to hear that you really enjoyed your very brief stay with us. It certainly seems as though you managed... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Picture perfect but not perfect”
4 of 5 stars Reviewed May 19, 2012
2
people found this review helpful

The view from the W Retreat as well as the views of the hotel are amazing, from the stunning entrance to the flashy W signs and the infinity edged reflecting pool next to the rooftop lobby. The rooms are generally clean and service was pretty friendly. Breakfast was amazing and the food from both restaurants and from room service was... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 23, 2012

Hello Sting800, Thank you very much for sharing your overall comments regarding your recent stay with us. While it is always nice to know when we get things right, it is good to be reminded of the times when we dont always do so, as it keeps us on our toes to ensure we are continually trying to improve. Consistency... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“W = Well Worn”
2 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

I've been in Koh Samui 3 weeks now and thought I'd take a look at the W resort for future trips. Having been to the W in Barcelona, London and Miami I was expecting great things. From the moment I walked through the door to when I left 30 mins later the only WOW I got was how disapointing. The... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 23, 2012

Hello 7StarTraveler, What can I say, many apologies indeed! I would certainly agree that it is time for us to freshen up the signature Woobar and W Lounge area that you briefly visited this month. Unfortunately it seems you came literally right in the middle of the program we have implemented this month. Over the past 2-3 weeks, we have... More

Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“found paradise”
5 of 5 stars Reviewed May 10, 2012

You will be absolutely thrilled with your stay at the W! It needs more than 5 stars!!! Perfect in all these areas: STAFF (from Nick the ever-present and efficient manager to each member of his team, you'll meet friendly, helpful wonderful people who know and love what they do); ROOMS (the photos do NOT lie - the suites are spectacularly... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 27, 2012

Hello discerningTraveler, Thank you so much for sharing your thoughts with everyone regarding your recent stay with us. First of all, GREAT picture from your kayak! We will have to mirror that photo when we next do a photo shoot. It really shows the overall layout of the Retreat on our peninsula location. It seems you fell in love with... More

Taipei, Taiwan
1 review
1 helpful vote 1 helpful vote
“Wow! As what they promised!”
5 of 5 stars Reviewed May 4, 2012
1
person found this review helpful

it was our third time to Samui and decided to stay at the W Retreat this time...the moment we stepped in the retreat, Tom, the W Insider greet us with our names! Amazing! He also provided us helpful information and suggestions of what to do. Extremely friendly as we bugged him quite a few times while we were there! The... More

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WRetreat, General Manager at W Retreat Koh Samui, responded to this review
May 27, 2012

Hello Alex0729, Thanks for sharing your comments here. Needless to say, we always love to see repeat guests to Koh Samui. There are always so many different experiences to have on the island and it is a compliment whenever someone chooses to stay with us. I am delighted to connected with our W Insider, Tom. He certainly stands out in... More

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Additional Information about W Retreat Koh Samui

4/1 Moo 1 Tambol Maenam | Surat Thani, Mae Nam, Koh Samui 84320, Thailand
Price Range: PLN: $$$$

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Ocean Front Haven room a view of the W from our kayak lobby and part of the bar breathtaking
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