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W Retreat Koh Samui

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4/1 Moo 1 Tambol Maenam | Surat Thani, Mae Nam, Ko Samui 84330, Thailand
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1 room 1 guest
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W Retreat Koh Samui
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664 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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Bristol, England, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Firstly let me start by saying I have been a fan and brand loyal to W staying at their hotel in many countries including the W at Maldives twice in the last year. My stay at the W Koh Samui has however put me off ever staying at a W again. I will first start with the positives because it... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
172 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay for 2 nights holiday W retreat Koh Samui is very popular place. There are many just visit for photo at lobby bar signature view. Our stay is perfect. The villa has good size with decent pool even we stayed at the jungle oasis. Service is also great, and we really impress with NAMU. This fusion Japanese restaurant has great... More 

Was this review helpful? Yes 1
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Kengkla, We are delighted to see that you have enjoyed your visit and that you have such a beautiful memory to share with other travelers online. As you might have noticed on earlier reviews, we are indeed popular amongst others non-retreat guests as well, but we are striving our service level to serve all guests and allowing us to... More 

Taipei
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been here on week days. It's too popular, so many tourists will come here to take a picture. The service is good. People here are friendly. The drinks are as W as possible. Colorful and smoothly. The beach and the sea are amazing if the weather is sunny as well. Like the atmosphere here. Dislike too many tourists... More 

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Steve Y, Thank you for your kind time to share with other travelers your recent visit at our property. We are indeed popular with others non-staying guests as well and we are embracing and doing our best to provide the services to all our guests. Despite the busy-ness, I hope that you have enjoyed your visit and we hope... More 

Hong Kong Region, China
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

needless to say, great place as we can see, they have a rule that you must order a drink instead of just take a good photo and then run away. i think its fair. but too bad, when i visited here, it rains......staff took the cushion away, so sad...

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear aidenroy, We appreciate the stop-over while you visiting Samui and have us as part of your must visit places. Unfortunately the rain is the only factor that we can't control - however I do encourage you to come back on next occasions when there are plenty of sun to enjoy at our breathtaking view bar. See you next time... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We are currently staying here and from the moment we walked in we have been impressed. What makes this resort stand out from other 5 star places we have stayed at is the resort staff. We arrived at 9am on check in day expecting to drop our bags and be told check in was at 3 and to come back.... More 

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Tanya K, Thank you so much for taking the time to review the property while staying with us. Wishing you an enjoyable and most memorable birthday celebration and we hope to welcome you back to the property again soon. Kindest regards, Jean Naronglith | Hotel Manager More 

Ko Samui, Thailand
Level Contributor
229 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 432 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are spending a fair amount of time in Samui and enjoying staying in different hotels. We booked the W as it was the only 5 star in the north with availability for a few days consecutively that we needed. We did so with a bit of trepidation as we are not huge fans of trendy brands. However W did... More 

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Fleetcat, Thank you very much for your kind time to share with other online travelers in regards to your recent stay with us. We are delighted to see and hear that we did indeed surpasses your expectations on this occasion. The resort style is indeed different than other top-end hotels on Koh Samui in general, and we are trying... More 

London, England
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the only hotel my wife wanted to stay at in Koh Samui, because the rooms came with a private pool, the Woobar had a unique seating area, and the on-line pictures looked amazing. The view of the large white W in the foreground of the tranquil ocean as you walk through the entrance is breath-taking. We were greeted... More 

Was this review helpful? Yes 2
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear MrTaurean, Your elaborated review have put the smiles on our faces and we are thankful for your kind time in order to share with other travelers your experiences. We have noted and passed on the comments in regards to our talents members, each of them that were named we have put a special remark of recognition internally and they... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had an amazing time at the hotel. We stayed for three weeks (we extended our stay) and loved every minute. The food is excellent, particularly the breakfast menu. The chef is only too happy to make you anything you want. The staff are helpful and kind. The spa is well worth a visit for a massage.

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Fiona F, Thank you very much for your kind time to share with other travelers your 3 weeks visit with us. We are delighted to hear and see that you have enjoyed your time and our facilities to it's full extend. Wishing you safe travels onwards and you know now where to find us. Thank you. Jean Naronglith |... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our stay here in W retreat! We had a jungle oasis room, which was generous even for three of us girls. Big bathroom as well, Loved the pool where you can jump straight in from the bathroom. We also enjoyed our seafood BBQ on our balcony by the pool, and we loved the endless supply of ice creams... More 

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Natalie K, We are glad to hear and see that you have enjoyed your time with us, your review just confirmed our efforts to create the home-away-from home feeling and we are proud that we have succeeded on this occasion. You are most welcome to invite your husband on your next visit, where we shall again do our best... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel we have ever stayed in. The service was excellent, the spot best of Koh Samui. Rooms, were fantastic. Only positive experiences. The staff in The Kitchen Table was so sweet en service minded. We had dinner at the Japanese restaurant, also staff was 5*+. Thank you all the talents on the beach, it was a... More 

Was this review helpful? Yes
Jean N, Manager at W Retreat Koh Samui, responded to this review

Dear Kobus D, We appreciate your kind time to write and share with other travelers your recent stay with us. We are extremely proud of our talented staff at all venues and The Kitchen Table talents are no exception, rest assured that your voice is passed on to the team. Let us know for your return visit - we shall... More 

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Extreme WOW Ocean Haven (129)
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WOW Jungle Oasis (115)

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