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Relais Spa Val d'Europe

1, rue des Grands Pres, 77700 Chessy, Marne-la-Vallee, France
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Relais Spa Val d'Europe
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A recent review
5 of 5 stars reviewed 1 week ago
Joel_Roth
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504 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
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All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Me and my girlfriend stayed here for 3 nights, Friday to Monday in mid-March this year whilst visiting Disneyland Paris. We both loved the hotel, its immaculate, modern, well equipped, and the staff were extremely helpful (dont understand all the negative reviews regarding customer service, we had no issues). We were particularly impressed with the level of customer service provided... More 

Was this review helpful? Yes 1
Cluj-Napoca, Romania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel if you planing to visit Disney Land. The room are spacious and clean, reception staff very helpful, parking places on site, 10 minutes away from the train station good value for money.

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I use the Relais Spa very often as I work in the area a few days most weeks. It is always comforting to walk through the revolving doors and be greeted by my name! The staff always helpful and often give me a better room if they can. I have always had the best service. The spa is excellent and... More 

Was this review helpful? Yes 3
Ystad, Sweden
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at Relais Spa Val d' Europe in December. Our main goal with out stay was to visit Euro Disney as it is conveniently located and without the massive pricetag of the park hotels. We were pleasantly surprised to find the extensive shopping village close by. Great for last minute Christmas shopping. The area was very... More 

Was this review helpful? Yes 2
London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a weekend arriving late on a Thursday evening (arrived around 10pm) for three nights. Upon arrival we were greeted by a security guy who ignored me for the first 2 minutes but while he spoke to other staff members eventually we were served and advised we hadn't made a reservation, even though I... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: Next to Disney land Very spacious rooms (we had a junior suite) Nice modern decor Huge shopping centre and designer outlet 10 mins away Cons: Couldn't use the swimming pool as no children allowed! Poor room service/ staff attitude not great Unless your just going to Disney land, the hotel is pretty much in middle of nowhere We chose... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms are decorated nicely,but very noisy was like having a herd of elephants above us but I can live with that. What I can't live with is very bad customer service... My fiancé,my 2 year old daughter and I arrived back at the hotel after doing some sightseeing very hungry. We were looking everywhere for a room service menu in... More 

Was this review helpful? Yes 5
Doncaster, United Kingdom
Top Contributor
62 reviews 62 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel to be near to Disney and the local amenities. I was a bit worried about some of the reviews on here before I got there but I didn't need to be at all. From Marne La Vallee (Parc Disneyland) metro station (end of the line) it cost me €15 in a taxi. Get off at the... More 

Was this review helpful? Yes 3
County Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from staying at this hotel for the 2nd time in 6 months and happy to see some improvements have been made to the WIFI which went down well with 3 teenagers. This hotel is perfect for families as there is a big shopping centre/ supermarket within a 5 minute walk of the hotel. This is ideal for breakfast... More 

Was this review helpful? Yes 2
Rome, Italy
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel is overall in line with a 4 stars structure. Unfortunately, the discriminatory SPA access policy, that restricts access to the swimming pool to guests over 16 years only, is not accettable and artfully advertised. Indeed, in the hotel web site the following ambiguous sentence to notify the aforementioned and fully questionable rule, is used: “L'accès au SPA (y... More 

Was this review helpful? Yes 1
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