Postive and Negative Room - postives: staying in deluxe room and was lovely. plasma tv with some international channels, lounge area, nice bathroom etc. chairs provided on verandahs. - negatives: i have stayed in china and vietnam and i thought they had the hardest beds. this was like lying on concrete. Resort - postives: the resort was beautifully presented. the... more

Everything I experience at Impiana is great. Great location (secluded but close to Chaweng), great accommodation (has been refurbished since last visit), great spa (first time), great facilities (also recently refurbished), great beach bar and local beach restaurants (3 next to them on the beach), and best of all are the fantastic staff (friendly, remember your name, not too pushy).... more

Myself and a friend recently stayed at this hotel and it was the worst hospitality experience of my life. We had to wait two hours for our room to be ready, in an immensly hot stuffy room with no water and nothing to do. The first room we were given was disgusting, dirty linen, cracked tiles, holes in the roof,... more

The hotel Nice things! - lovely beach, quiet, lovely room (deluxe suite) good service, amazing breakfast (probably the best I have ever had!) Slight groans! - swimming pool a bit small, a little away from chaweng centre, get hassled by local vendors all the time, gets a little annoying after a while! The area Chaweng is great for cheap clothing,... more

We have just returned from Samui after our 5th stay there and this was the best place and location. Chaweng is getting just too horrible . Afer a miserable sleepless night at Baan Samui we rang Direct rooms who had booked our stay and asked for another hotel somewhere quieter, and this was it. Although our room was facing the... more

Me and my husband stayed in this hotel on a trip around Thailand for our Honeymoon. We arrived in from Phuket to Koh Samui and taken to our hotel. All looked good at first until we had to wait until our room was ready. We waited more than an hour until i asked someone how much longer it would be... more

We wanted a week away from everything and we find that this place was an excellent choice. A bit away from the citiy center but that was great, there was a lot of cheap transport at all times. We got a room that was facing the road and it was quite horrible as we couldnt change it. Peak season. But... more

My partner and I just got back from a one week stay with Impiana. The first room they put us in was on the road, having read on here that it could get quiet noisy I asked to be moved - no worries, we were moved practically straight away. The staff are extremely friendly even if they didn't understand what... more

I got back from this resort last week. It met all my expectations, period. Exceed - well, no. Met - yes. The rooms were fairly good -- as good as any beach resort in this region. The beach is clean and nice. Definitely a nice place to tan and swim. The restaurant and bar are predictable. Surprisingly for a resort... more