From airport pick up to reception to luaggaes deliver. Staff were polite courteous and helpful. room of the suites is big with classy decoration, bath room is also big and the jacuzzi bath tub is amazing. Air conditioning is great. The swimming pool is not at a regular shape but at least 25m long, the portion of the beach for... More

Staff: Upon arrival in the Muang Samui Villas and Spas, we were greeted in an empty lobby with two female receptionists. We had just come from Anantara and were all smiles, but the female receptionists seemed lethargic and unenthusiastic. There were several points in check-in that made us give pause. Both the female receptionists, at different points in the check-in,... More

I stayed 3 nights over a weekend as I had to be in BKK for business the next week and am so glad I did. I had a second floor suite with a spa and the whole experience from check in to check out was perfect. The room was huge and very comfortable , bathroom was lovely and bed comfy... More

Well, having stayed in quiet a few hotels and resorts in Thailand I cannot give this hotel a 5 star review because I have seen better for a lesser price. All in all the place is beautiful, the room was spacious ( a pool suite ) and very comfortable, the bathroom a masterpiece and bed very comfortable. The service was... More

We stayed with my friend in that hotel during for two weeks. We stayed at pool villa and it was great. Very huge appartments which have two separated zones (living room and bedroom) with privet pool which was very convinient. We had two times dinner at hotel restaurants and both were very good. Great food and good service. Staff can... More

I don't quite understand why so many people voted this hotel an excellent. Their services are SO POOR... I definitely expected much better services (or even just average services we can get from any other resorts and hotels in Thailand. Most of them are smelling at you and be very kind) while paid $500 per night. 1. When check-in, the... More

We went to this hotel in Desember and it was fantastic. great big rooms, food was great! location was also very good. perfect for our honeymoon. prices are good compared to other 5 star hotels. Near fishermans village where there is lots of bars and restuarants and lots of shops. The breakfast is amazing, it is the one meal that... More

We stayed in a pool suite in September for 11 nights and it was worth every cent of it. Unlike some other reviewers, we found the staff to be welcoming, helpful and friendly. The majority of the house keeping staff did their job well. One lady was a little lax but that was made up for by the other staff... More

This Hotel is great if you dont care about service standards. The beach restaurant and bar offer great food but the staff are completely disinterested and spend a lot of time chatting amongst themselves. We have eaten there twice and both times were left waiting for the bill, and when it did arrive we noticed we had been charged for... More