My family and I didn't stay in the hotel We were next door, but decided to have dinner one evening in the hotels resturant directly outside the hotels front! The service was DISGUSTING! The staff were uninterested 3meals came at 3 different times The first meal a phad Thai, was finished by the time the third a pizza arrived! Then... More

After reading mixed reviews of this hotel i decided to stay there anyway .We arrived at reception and were greeted by the staff and given a drink the check in was a bit slow but there were only 2 people working so we just ejoyed the drink and had a look around at the lobby. Then we were shown to... More

This hotel was exquisite. Our room was huge with a terrace, a jacuzzi tub, shower, lounge area and so much more. The housekeeping staff were excellent as were the front desk clerks. However the restaurant and staff need to be trained on how to serve people in a 5 star hotel. The breakfast buffet was adequate except that when I... More

we arrived and we found everything very nice... but we did not know what was coming later!! The Rooms are fantastic, the beach are marvelous, the building is made with a lot of taste...but there is nothing in the service we can says it is working, the service is really terrible!! It is not a problem of people, we think... More

Wow, these rooms are huge. I was upgraded to a suite with a private pool, and could not recommend this 5 star resort enough. Was totally worth it to spurge a bit. I think I paid around $200/night. Service is excellent, food was excellent, beach was probably the best beach in Koh Samui, Spa excellent. Bed was the most comfortable... More

Large rooms and spacious bathroom, we liked the large walk out terrace. The villas were space out well and very pretty. However service was poor in general, it took 24 hours to get an iron and ironing board we called 5 times, we also had a missing valuable from our room which we still havent placed since our return. Breakfast... More

We tried to book this hotel.  Were looking for 19 nights and asked for their best price.  the proice they quoted us was more expensive than the price on their website so we stayed next door.  Went to eat there and whilst lots of money has been spent on building this place it is not much use if the services... More

I like this hotel, is excellent, employee are charming and uniform is look well

Just back from a 3 day break with my wife and 2 young children (1 & 3) in Muang Villas and suites. We had a great time here and will definitely return. The rooms were excellent, particularly the bathrooms. The 4 of us had plenty of space and found room service very efficient (eating early with the kids). The pool... More