I emailed the hotel twice the week before we stayed seeking costs of upgrade to half board or all inclusive. Nothing received back. On arrival it was apparant that our room had been changed and we were sent to the other building across the walkway. It overlooks the road and the main hotel is between you and the sea. We... More

This can be a bit tricky to go to Madeira in January and expect sunny beach weather. But thanks to hotel’s location in south part we had no cloudy days or rain, the temperature varied from 22˚C - 27˚C during the day. We went All Inclusive. Food and drinks were excellent, every day different, exotic salads, various meat and fish,... More

Somehow my booking didn't get through, despite emailing them three times. It's unclear if this was the fault of the hotel reservation office or the booking agency. Anyway, the receptionist handled this perfectly. No ocean view room was available, in return I got a free buffet, free parking and a bottle of sparkling wine. Without asking. Best way to solve... More

Just arrived home after having a holiday in Madeira, Portugal. The hotel Calheta Beach is the best hotel that I and my friend have ever stayed in. From the moment we booked in, to the day we left, we were made to feel welcome and wanted. We had lovely clean spacious rooms with sea view and lovely big balcony. Felt... More

After a trip that saw us late leaving UK and an aborted landing, we arrived at hotel 15 minutes after they finished lunch. Told nothing available, but snacks were available from pool bar. OK, take bags to room and only one very soft pillow each. Went down for snack only to be told that snacks weren't included in All Inclusive... More

Just had a great week here, quiet, relaxing, friendly staff. All inclusive was great value. Food very good, used allocation against a la carte on the final night, which again was excellent. Rooms and all areas, were spotless. Entertainment was good each night, unlike some at hotels we have been to in the past. The hotel is in a quiet... More

Enjoyed our week here,despite having very mixed weather. The staff were courteous and efficient, and we were lucky enough to get an upgrade on arrival to a suite of rooms. The all inclusive package proved excellent value, with decent food and plenty of choice. As a beer drinker i wasn't too impressed with the local coral lager but found the... More

I have to said it was a lovely hotel! Clean in the common areas and very friendly staff overall a very good holiday! We arrived on the 8th around dinner time after a longish flight with a delay we went straight to the "restaurant" we had only B&B because my husband and I love going out and taste local food!... More

We arrived at the hotel on 8th March just in time for dinner. We were put in a huge room (2 bathrooms, kitchen with 4 chairs and table, lounge with flat screen, separate bedroom with flat screen, double balcony!) there was only two of us and we were All-inc so that wasn't needed!! We thought we had booked sea view... More