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All 1 Katima Mulilo hotels

Protea Hotel Zambezi River Lodge

3.0 of 5 Hotel   |   Ngoma Road, Katima Mulilo, Namibia
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A recent review
3 of 5 stars Reviewed February 17, 2014
Mischa_zelf Amsterdam, The Netherlands
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26 people have reviewed this hotel

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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
Vancouver
Contributor
19 reviews 19 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Best place for a sundowner in Katima Mulilo but at a price. Drinks are more expensive here than other places in town but the view is worth it. Very laid back and friendly staff. The hotel restaurant is average at best with poor service and very slow. We waited more than an hour for our dinner in a largely empty... More

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Nelspruit, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 25, 2014

To whom it may concern What is the use to send the guests the proof of payment if the hotel does not have it on their system or the system is not up to date resulting standing the next morning debating with the GM over the phone regarding the payment which was made as the email below and the proof... More

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Travelers are raving about these Katima Mulilo hotels

Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 17, 2014 via mobile

We stayed 11 days on the campsite. So we saw interesting things: The gate is often guarded. And often unmanned. And if someone is actually there, they never stop anyone. So why bother with a gate? Same with internet: it often works. And it often doesn't. Which is not much of a problem, since wifi only is available at the... More

Was this review helpful? Yes 2
Gaborone, Botswana
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 22, 2013

On arrival of course we had quite a warm welcome and reception. Checking in was easy with the guide of friendly assistance by one of the receptionist who later led us to our rooms. The rooms in average we generally clean, air conditioned with DSTV however no mini fridge for drinks. The shower was clean equiped with necessary toiletry. In... More

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White River, South Africa
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 6, 2013 via mobile

I would rather not even start on my experiences of this hotel. On checking in, we received the unfriendliest receptionist. We were. Given a room with the aircon not working, so that we had to moved to another room, but with other faults. The staff are unfriendly and unco-operative. Protea standards: NO!

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Wakefield, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 16, 2013

Where else can you sit having a pre-dinner drink when a herd of 15 elephants stroll by, warthogs graze on the lawns and the hippos come out of the river at dusk to nibble to grass on the side of the river bank? We thought the Zambezi River Lodge was an excellent venue for exploring the area. Our room and... More

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Belfast, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 28, 2013

The room we had, in a chalet along the river, was functional and slightly dull but comfortable enough- the mattress was excellent. You wouldn't know you were in Africa from the decor. The bathroom however was a little dirty on arrival- we think workmen pruning some nearby trees may have been using it! The best thing about the hotel was... More

Was this review helpful? Yes 2
Windhoek, Namibia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 5, 2013

I stayed both at the lodge (twice) and the campsite (once) on my way to Victoria Falls in Zambia. Just a perfect stop-over place for the night. Clean, neat and near nature, right on the banks of the Zambezi River. Believe it or not, there were signs posted by the side walk "Beware of crocodiles!" meaning: stay away at the... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 3, 2013

What a beautiful location and the standard of accommodation was first class. That said, there is something for every one, from low budget to reasonably priced plush rooms. One thing I would like to know, is there a consession for South African, Rhodesians etc? Some companies quite rightly charge less for local people, which I think fair as quite a... More

Was this review helpful? Yes 1
Marcel C, Manager at Protea Hotel Zambezi River Lodge, responded to this review

Dear Ben B, We are pleased to have hosted you at our hotel. We strive to offer the best available rates to our guests and we do believe in the open door policy to accommodate our guest needs. For future reservations please hesistate to communicate with us. Regards, Rodger More

Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 26, 2013 via mobile

we were there for dinner and got nothing else than a normal quality one. most of the meals were not available at this time. our choice was even difficult to modify. the staff was not able to argue comprehensible why something is not available or possible. apart from the dinner, the staff was not able to organize a taxi before... More

Was this review helpful? Yes 1
Marcel C, General Manager at Protea Hotel Zambezi River Lodge, responded to this review

Dear Manuel, Thank you for your review on our hotel. I have taken note of your concerns experienced and we are working towards improving staff enhancement through training as well as product availability throughout service periods. More

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Additional Information about Protea Hotel Zambezi River Lodge

Also Known As:
Protea Hotel Zambezi River
Protea Hotel Zambezi River Katima Mulilo
Address: Ngoma Road, Katima Mulilo, Namibia
Location: Namibia > Caprivi Region > Katima Mulilo
Amenities:
Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Katima Mulilo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Zambezi River Lodge 3*
Official Description (provided by the hotel):
Protea Hotel Zambezi River - Gateway to Victoria Falls and the Chobe National Park. Set in natural surroundings on the banks of the Zambezi River, Protea Hotels Zambezi Riveroffers comfortable facilities, ideal for an overnight stay en-route to the many tourist destinations in the area. Accommodation comprises 38 standard twin and 4 luxury double en-suite rooms overlooking the Zambezi River or garden and pool area, with restaurant and bar facilities are available daily. You can take a boat cruise on the Zambezi River with excellent opportunities to observe hippos and crocodiles. Or you could stroll through the lively town of Katima Mulilo, enjoy the African flair at the open market and buy original crafts ranging from baskets, jewellery, traditional musical instruments to animals made of scrap metal or wood. Excursions to the nearby National Parks (Mudumu, Mamili and Bwabata), Victoria Falls (Zimbabwe or Zambia) and to the Chobe National Park can be arranged on request. ... more   less 
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