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Iberostar Creta Marine

Certificate of Excellence
4.0 of 5
Hotel website
Panormos, Crete, Greece
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Iberostar Creta Marine
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1,066 Reviews from our TripAdvisor Community

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Nottingham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2015

We have holidayed with Iberostar on two previous occasions in the Caribbean so we were expecting high standards; we were not disappointed! Very friendly welcome at reception with a complimentary drink whilst completing the registration forms. Taken to room in a golf buggy, didn't need to touch our cases, all done for us. As we arrived late at night, food... More 

Helpful?
3 Thank SelstonDave
IberostarHoteles, Quality Manager at Iberostar Creta Marine, responded to this review

Dear Guest Firstly we would like to express our gratitude for the loyalty you have shown our company and for the time you have taken to share your personal impressions of your stay at IBEROSTAR Creta Marine. It is through feedback such as yours that we learn of any areas which still have room for improvement to exceed our guests’... More 

Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed October 31, 2015

My wife and I went to an all-inclusive resort for the first time. We had a fantastic time in Creta Marine. The staff were all very friendly and helpful, nothing was too much trouble. The food was full of variety and was of very high quality indeed. Being all-inclusive, we had breakfast, lunch, afternoon tea (and the odd cocktail), dinner... More 

Helpful?
Thank bosco20151001
IberostarHoteles, Quality Manager at Iberostar Creta Marine, responded to this review

Dear Guest, We are thrilled you enjoyed staying with us at the IBEROSTAR Creta Marine hotel and are sincerely grateful for the time you spent to share your satisfaction here on TripAdvisor; it is wonderful to hear we were able to meet your expectations of an enjoyable All Inclusive holiday experience under the sun of Crete. Service, gastronomy, entertainment and... More 

Bodmin, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Had a lovely stay at Creta Marine with two other friends and we couldn't fault it. The staff were excellent very friendly and polite. The food was amazing, something for everyone, plenty of choice. We had a relaxing, chilled out holiday which is what we needed and would definitely return.

Helpful?
Thank tracyb1811
IberostarHoteles, Quality Manager at Iberostar Creta Marine, responded to this review

Dear Tracy, Thank you for the time you spent to share your feedback on your recent stay at our IBEROSTAR Creta Marine. All of us were happy to know that you were very satisfied with the food at our buffets and that our team members have managed to exceed your expectations in regards to hospitality and service delivered. Once again,... More 

Mississauga, Ontario, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 26, 2015

My husband and I stayed at this great resort for our honeymoon. We have stayed at an Iberostar resort in the past in Cuba so we thought we'd know what to expect. Our experience and stay far exceeded our expectations. The resort is very well kept and there is plenty of places to enjoy your day. All parts of the... More 

Helpful?
Thank Petra C
IberostarHoteles, Quality Manager at Iberostar Creta Marine, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your recent stay with us at IBEROSTAR Creta Marine. We are very happy to read that you had wonderful experience with us and we certainly look forward to welcoming you in the very near future. Sincerely, Quality Manager IBEROSTAR Creta Marine More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed October 14, 2015

My husband and I are very glad to have visited this hotel. It was a great vacation. Nice beaches, gorgeous territory, pleasant staff, nice rooms. Though we had FB - it was quite enough, because there was plenty of different food, wide choice, lots of fruit. The only thing that we didn't like - bottled water with a bad taste.... More 

Review collected in partnership with Iberostar

Helpful?
Thank Slava_Oksana
IberostarHoteles, Quality Manager at Iberostar Creta Marine, responded to this review

Dear Guest, Thank you for your lovely review on your recent visit to our IBEROSTAR Creta Marine hotel; Reviews like yours, outlining your satisfaction with our staff, amenities and ambience, are truly inspiring to our dedicated team. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always... More 

wednesbury
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 12, 2015

We enjoyed our stay here, the food was a little hit and miss, the staff were so friendly and couldnt do enough for us. I have to comment on the pool, there was only 1 set of steps to get into the pool. also no life guard, the staff at the pool bar need to be trained in first aid,... More 

Helpful?
Thank kerryclarke01
Aberdeen
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 11, 2015

Spent 7 nights with my wife and paid extra for sea view bungalow going all inclusive. As per previous reviews the first room we were given was not a sea view - after a 12 hour trip, the last three on a bus I didn't really want to have to barter for my room. Just give me what I've paid... More 

Helpful?
2 Thank Derek_Heather
Braintree, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 8, 2015

Iberostar Creta Marine is a superb hotel suitable not only for couple holiday but also groups and families. Each employee working for this hotel does everything to make sure all vacationers are satisfied.Everyone contributes to a great atmosphere, food, service to make sure we all have a unique stay. I stayed there in September/October'15 with my husband and other friends.... More 

Helpful?
3 Thank Nati W
Level Contributor
8 reviews
5 of 5 stars Reviewed October 5, 2015 via mobile

We are back from our week stay in Crete and we already cannot wait to go there again !! We were group of 7 and everyone was satisfied and very happy from first day till leaving a hotel ! At the reception every single person who I talked to was superb polite and very friendly ! Nothing was too much... More 

Helpful?
Thank Ewe L
IberostarHoteles, Quality Manager at Iberostar Creta Marine, responded to this review

Dear Guest, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Creta Marine hotel; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. At IBEROSTAR we believe that the “human factor” is essential and we know that keys open doors but... More 

Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed September 30, 2015

We are just back from a week staying in a sea view bungalow which was superb. On arrival there had been a mix up and we were given the wrong type of room but as soon as this was pointed out the reception staff couldn't have been more helpful. We were moved the following day with the staff moving our... More 

Helpful?
Thank marla1875
Questions? Get answers from hotel staff and past guests. Ask a question

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