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Neptune Hotels - Resort, Convention Centre & Spa

Certificate of Excellence
Mastihari, Mastichari 85302, Greece
Hotel amenities
Neptune Hotels - Resort, Convention Centre & Spa
Best prices for: 1 room 1 guest
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Ranked #2 of 16 Hotels in Mastichari
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
jay r beverly hills
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317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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beverly hills
Top Contributor
78 reviews 78 reviews
63 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed in at least 5 other places in Kos and the verdict is in..Neptune is the place to stay. The beautiful serene property is designed for enjoyment with a great location and views! Staff know how treat guests and do so with a professional "know how". A nice choice of food at breakfast and dinner and true hospitality is... More 

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London, United Kingdom
Top Contributor
58 reviews 58 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Beautiful location and surroundings. Let down however by cleaners who moved toothbrushes etc. and left floors and balcony soaking wet... room with balcony in main building quite small (for 2); biggest let down was that we were given twin beds though we booked a double bed. Buffet offered a wide range of food, but food was rather tasteless. Friendly staff... More 

Was this review helpful? Yes 2
Selb, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my holidays at Neptune Hotels very much. The service staff is very professional and friendly. It deserves special mention that although I travelled alone I did not feel like an outsider, which cannot be said about many hotels! Overall the ambience is high class, quite calm and perfect for a relaxing holiday.

Was this review helpful? Yes 1
London
Top Contributor
54 reviews 54 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Resort is ultra clean, from the minute you drive into the complex you know that you have arrived at a 5 Star resort. The gardens and walkways are manicured perfectly, no insects, no dust we saw the gardeners working hard every day. The rooms were clean and functional, Maria our housekeeper tidied everything away for us and left the... More 

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Greater London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2015

We were very impressed of the service and the hotel from the first time we arrived. Excellent check-in procedures where they informed us that our family appartment has been updated to Executive apartment for free, quick and hassel-free. Straight after such a good news they gave us a lift to our accomodation by an electric melex-type vehicle. The appartment was... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2015

We previously stayed at the Neptune in August 2006 and spoke often of how it was one of our favourite holidays. We re-booked to go in July 2014 and were slightly apprehensive as to whether it would meet our expectations returning 8 years later. We needn't have worried. It was still exceptional, and they had even made a few improvements... More 

Was this review helpful? Yes 1
Mons, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

Amazing hotel with absolutely everything we need ! The hotel is set in beautiful surroundings. The food is delicious, the staff is really kind, helpful. Specially Agnès in the mini market, without her, the hollidays would not be so fun !

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

It is a very nice and lovely place especially for the families with kids. The gardens, the swimming pools and the rooms are very good. Our room was a big room with two bathrooms and had an amazing sea view. The staff was very polite and helpful. In brief, it was a good choice and it is worth to visit... More 

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2014

Spent almost a week with the family (2 boys below 4yrs). Had a great time. As mentioned by other reviews the hotel is managed by a German company, and caters a lot to German tourists, the staff is fully Greek and though I don't speak any German, had no difficulties whatsoever. The hotel is beautiful and very well kept (clean... More 

Was this review helpful? Yes 3
Regensburg, Germany
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2014

After a big disappointment in Turkey last year, where the Russians act like animals, we decided to give a shot on Kos. Flight time with 1h55m from MUC was quite enjoyable as the transfer time to the Neptune within 15 minutes by bus. We stayed for 10 days in one of their suites with sea view in front row. People... More 

Was this review helpful? Yes 5
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