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Neptune Hotels - Resort, Convention Centre & Spa

Certificate of Excellence
Mastihari, Mastichari 85302, Greece
Hotel amenities
Neptune Hotels - Resort, Convention Centre & Spa
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Ranked #2 of 16 Hotels in Mastichari
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Glex5000 Tel Aviv, Israel
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326 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
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Tel Aviv, Israel
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This huge compound consist of many 2-floor buildings, spread on a large facility, with 6-7 swimming pools, big lawns with sun-beds and umbrellas, two beaches and a big sports center with 5 tennis courts, mini-Golf, beach volley-ball, basket ball, Squash, football, fitness center, bicycle renting and more. Also are available some water sports like wind surfing and kite-surfing (but no... More 

Was this review helpful? Yes 2
beverly hills
Level Contributor
78 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed in at least 5 other places in Kos and the verdict is in..Neptune is the place to stay. The beautiful serene property is designed for enjoyment with a great location and views! Staff know how treat guests and do so with a professional "know how". A nice choice of food at breakfast and dinner and true hospitality is... More 

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful location and surroundings. Let down however by cleaners who moved toothbrushes etc. and left floors and balcony soaking wet... room with balcony in main building quite small (for 2); biggest let down was that we were given twin beds though we booked a double bed. Buffet offered a wide range of food, but food was rather tasteless. Friendly staff... More 

Was this review helpful? Yes 3
Selb, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

I enjoyed my holidays at Neptune Hotels very much. The service staff is very professional and friendly. It deserves special mention that although I travelled alone I did not feel like an outsider, which cannot be said about many hotels! Overall the ambience is high class, quite calm and perfect for a relaxing holiday.

Was this review helpful? Yes 2
London
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 19, 2015

The Resort is ultra clean, from the minute you drive into the complex you know that you have arrived at a 5 Star resort. The gardens and walkways are manicured perfectly, no insects, no dust we saw the gardeners working hard every day. The rooms were clean and functional, Maria our housekeeper tidied everything away for us and left the... More 

Was this review helpful? Yes 2
Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2015

We were very impressed of the service and the hotel from the first time we arrived. Excellent check-in procedures where they informed us that our family appartment has been updated to Executive apartment for free, quick and hassel-free. Straight after such a good news they gave us a lift to our accomodation by an electric melex-type vehicle. The appartment was... More 

Was this review helpful? Yes 3
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 13, 2015

We previously stayed at the Neptune in August 2006 and spoke often of how it was one of our favourite holidays. We re-booked to go in July 2014 and were slightly apprehensive as to whether it would meet our expectations returning 8 years later. We needn't have worried. It was still exceptional, and they had even made a few improvements... More 

Was this review helpful? Yes 3
Mons, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2015

Amazing hotel with absolutely everything we need ! The hotel is set in beautiful surroundings. The food is delicious, the staff is really kind, helpful. Specially Agnès in the mini market, without her, the hollidays would not be so fun !

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

It is a very nice and lovely place especially for the families with kids. The gardens, the swimming pools and the rooms are very good. Our room was a big room with two bathrooms and had an amazing sea view. The staff was very polite and helpful. In brief, it was a good choice and it is worth to visit... More 

Was this review helpful? Yes 3
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 25, 2014

Spent almost a week with the family (2 boys below 4yrs). Had a great time. As mentioned by other reviews the hotel is managed by a German company, and caters a lot to German tourists, the staff is fully Greek and though I don't speak any German, had no difficulties whatsoever. The hotel is beautiful and very well kept (clean... More 

Was this review helpful? Yes 4
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Beach (26)
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Double Room (27)
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Family Room (57)
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Indoor Jacuzzi (3)
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Indoor Pool (7)
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Olympic Pool (10)
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Palace Pool (12)
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Resident Babies Pool (1)
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Resident Kid's Pool (5)
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Resident Pool (15)
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Sebastian Kneipp's Masin Treatment Pool (3)
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The Hotel (57)
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Village Pool (15)

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